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33
blackmarket
7y

Fuck Uber!

I requested an Uber to take me Chicago Midway Airport.

They driver takes me to a different airport over an hour away! I nearly missed my flight because he didn't follow directions. To add insult to a shitty situation he charged me an extra $40 for his mistake.

This morning I requested a refund and noted the driver took a long route. They had the nerve to reply and blame it on me! Claiming the drop-off location was not the location original specified. Mother fuckers I have a screen shot!

I am astounded that they would stoop to such low levels as to shift the blame to me. I suppose they were betting I didn't have a screen shot.

Well, time to try lift!

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Comments
  • 0
    7y
    I've had a pretty decent experience with Lyft so far. They are a bit smaller though so some cities don't have a single Lyft driver.
  • 2
    7y
    Dispute it with your card company. Provide the screenshot and their reply as proof. The card company usually gets involved and you may just get your money back.
  • 1
    7y
    I work for GoJek (Ride hailing app in Jakarta), Its really difficult to solve human mistakes. Insane. šŸ˜‘
  • 1
    7y
    That'sā€‹ the response I expect from Uber at this point. "We know we have issues, screw you anyway."
  • 0
    7y
    @RexOmni good to know.
  • 0
    7y
    @lcr727 I threatened to file an EFT dispute and showed them the screen shot. The next email I received was was an automated one stating I had been refunded.
  • 0
    7y
    @akshayshinde sometimes it can be. But if you are honest with your customers instead of lying and shifting blame things go a lot smoother.
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