One of our web developers reported a bug with my image api that shrunk large images to a thumbnail size. Basically looked like this img = ResizeImage(largeImage, 50); // shrink the image by 50%
The 'bug' was when he was passed in the thumbnail image and requesting a 300% increase, and the image was too pixelated.
I tried to explain that if you need the larger image, use the image from disk (since the images were already sized optimally for display) and the api was just for resizing downward.
Thinking I was done, the next day I was called into a large conference room with the company vice-president, two of the web-dev managers, and several of the web developers.
VP: "I received an alarming email saying you refused to fix that bug in your code. Is that correct?"
Me: "Bug? No, there is no bug. The image api is executing just as it is supposed to."
MGR1: "Uh...no it isn't. Images using *your* code is pixelated and unfit for our site and our customers."
MGR2: "Yes, I looked at your code and don't understand what the big deal is. Looks like a simple fix."
<web developers nodding their heads>
Me: "OK, I'll bite. What is the simple fix?"
<MGR2 looks over at one of the devs>
Dev1: "Well, for example, if we request an image resize of 300, and the image is only 50x50, only increase the size by 10. Maybe 15."
Me: "Wow..OK. So what if the image is, for example, 640x480?"
MGR1: "75. Maybe 80 if it's a picture of boots."
VP: "Oh yes, boots. We need good pictures of boots."
Me: "I'm not exactly sure how to break this to you, but my code doesn't do 'maybe'. I mean, you have the image from disk.
You obviously used the api to create the thumbnail, but are trying to use the thumbnail to go back to the regular size. Why not use the original image?"
<Web-Dev managers look awkwardly towards the web devs>
Dev3: "Yea, well uh...um...that would require us to create a variable or something to store the original image. The place in the code where we need the regular image, it's easier to call your method."
Me: "Um, not really. You still have to resolve the product name from the URL path. Deriving the original file name is what you are doing already. Just do the same thing in your part of the code."
Dev2: "But we'd have to change our code"
Mgr2: "I know..I know. How about if we, for example, send you 12345.jpg and request a resize greater than 100, you go to disk and look for that image?"
<VP, mgrs, and devs nod happily>
Me: "Um, no that won't work. All I see is the image stream. I have no idea what file is and the api shouldn't be guessing, going to disk or anything like that."
Dev1: "What if we pass you the file name?"
<VP, mgrs, and devs nod happily again>
Me: "No, that would break the API contract and ...uh..wait...I'm familiar with your code. How about I make the change? I'm pretty sure I'll only have to change one method"
VP: "What! No...it’s gotta be more than that. Our site is huge."
<Mgrs and devs grumble and shift around in their chairs>
Me: "I'm done talking about this. I can change your code for you or you can do it. There is no bug and I'm not changing the api because you can't use it correctly."

Later I discovered they stopped using the resize api and wrote dynamic html to 'resize' the images on the client (download the 5+ meg images, and use the length and width properties)

Guy called in because he wanted to get an IP white listed on a server. He wasn't authorized so i told him to send an email from an authorized email address.

He didn't like that very much and asked if another engineer was available (he talked to him more often so he thought that engineer would just do it. We need those kind of requests by email.)

Walked over to my colleague and explained what that client asked for.
'let him send an email!'

Told him i ready told the client that but that the client wanted to talk to him instead.

'sure, connect him through and then come back so you can hear him after i ask him to mail us!'

Connected him through. Client explained the situation.

Then he says with the sweetest voice and a 'get rekt' face: 'could you send me an email about that? 😊'

Let's just say that the client sounded everything but happy xD

Oh, man, I just realized I haven't ranted one of my best stories on here!

So, here goes!

A few years back the company I work for was contacted by an older client regarding a new project.

The guy was now pitching to build the website for the Parliament of another country (not gonna name it, NDAs and stuff), and was planning on outsourcing the development, as he had no team and he was only aiming on taking care of the client service/project management side of the project.

Out of principle (and also to preserve our mental integrity), we have purposely avoided working with government bodies of any kind, in any country, but he was a friend of our CEO and pleaded until we singed on board.

Now, the project itself was way bigger than we expected, as the wanted more of an internal CRM, centralized document archive, event management, internal planning, multiple interfaced, role based access restricted monster of an administration interface, complete with regular user website, also packed with all kind of features, dashboards and so on.

Long story short, a lot bigger than what we were expecting based on the initial brief.

The development period was hell. New features were coming in on a weekly basis. Already implemented functionality was constantly being changed or redefined. No requests we ever made about clarifications and/or materials or information were ever answered on time.

They also somehow bullied the guy that brought us the project into also including the data migration from the old website into the new one we were building and we somehow ended up having to extract meaningful, formatted, sanitized content parsing static HTML files and connecting them to download-able files (almost every page in the old website had files available to download) we needed to also include in a sane way.

Now, don't think the files were simple URL paths we can trace to a folder/file path, oh no!!! The links were some form of hash combination that had to be exploded and tested against some king of database relationship tables that only had hashed indexes relating to other tables, that also only had hashed indexes relating to some other tables that kept a database of the website pages HTML file naming. So what we had to do is identify the files based on a combination of hashed indexes and re-hashed HTML file names that in the end would give us a filename for a real file that we had to then search for inside a list of over 20 folders not related to one another.

So we did this. Created a script that processed the hell out of over 10000 HTML files, database entries and files and re-indexed and re-named all this shit into a meaningful database of sane data and well organized files.

So, with this we were nearing the finish line for the project, which by now exceeded the estimated time by over to times.

We test everything, retest it all again for good measure, pack everything up for deployment, simulate on a staging environment, give the final client access to the staging version, get them to accept that all requirements are met, finish writing the documentation for the codebase, write detailed deployment procedure, include some automation and testing tools also for good measure, recommend production setup, hardware specs, software versions, server side optimization like caching, load balancing and all that we could think would ever be useful, all with more documentation and instructions.

As the project was built on PHP/MySQL (as requested), we recommended a Linux environment for production. Oh, I forgot to tell you that over the development period they kept asking us to also include steps for Windows procedures along with our regular documentation. Was a bit strange, but we added it in there just so we can finish and close the damn project.

So, we send them all the above and go get drunk as fuck in celebration of getting rid of them once and for all...

Next day: hung over, I get to the office, open my laptop and see on new email. I only had the one new mail, so I open it to see what it's about.

Lo and behold! The fuckers over in the other country that called themselves "IT guys", and were the ones making all the changes and additions to our requirements, were not capable enough to follow step by step instructions in order to deploy the project on their servers!!!

[Continues in the comments]

Welcome back to practiseSafeHex's most incompetent co-worker!

*sitcom audience cheers*

Thank you, thank you. Ok so far we've had a developer from hell and a CEO who shot to fame for being the first rectum to receive a passport and be given a job.

2 pretty strong entrants if you ask me. But its time to slow it down and make sure everyone gets a fair chance. Its not all just about the psychopaths and assholes, what about the general weirdo's and the stoners who just made life awkward?

So here we go, Most incompetent co-worker, candidate 3, "A".

"A" was a bit of an unusual developer, despite having a few years experience in his home country, he applied for an unpaid internship to come work with us ... probably should have rang alarm bells but hey we were all young and dumb back then.

I had to say I felt very bad for A, as he suffered from 2 very serious, and job crippling personal conditions / problems

- Email induced panic attacks
- Extreme multifaceted attachment disorder (also known in layman terms as "get the fuck away from me, and do your job" syndrome)

While he never openly discussed these conditions, it was clear from working with him, that he had gone undiagnosed for years. Every time an email would come in no matter how simple ... even the services team asking to confirm his staff ID, would send him into a panic causing him to drop everything he was doing and like a homing missile find me anywhere in the building and ask me what to do.

Actually "A" also suffered from a debilitating literacy issue too, leaving him completely unable to read our internal wiki's himself. Every week we had to follow a set of steps to upgrade something and every week to mask his issue, he'd ask me what to do instead ... no matter how many times I sat with him previously ... must have been truly embarrassing for him.

But "A"'s finest moment in the company, by far, was the day where out of the blue, at the top of his voice (as if wearing headphones ... without wearing headphones) he asked

"DO YOU KNOW ANYONE WHO SELLS POT?"

... why no, manager of the entire department standing behind you, I do not

... why no, tech lead talking to manager, I do not

... why hello 50% of my team staring at me ... no "A", I do not!

Needless to say all our team meetings were a little awkward for the next few weeks after that but hey who doesn't like being thought of as a stoner / drug dealer by their team mates huh?

Will A make it to the top of the list of most incompetent? Well he has some truly logic defining competition yet to be announced.

Tune in later for more practiceSafeHex's most incompetent co-worker!!!

One of our customer thought it would be too unsecure to send us his AWS credentials by email. So he printed it and sent it as registered mail to us. The password we received was "hallo123".

I've always tried to live by the philosophy that you should never burn bridges, but my god some recruiters make it very difficult. I've had a handful of occasions where I've had to type out a nasty email to a recruiter and then just not send it after I realized I wouldn't want it getting around/you never know who they known.

The latest incident where I did this was with a recruiter who emailed me 3 times within a week. But my issue wasn't with the amount of emails or even the fact that he was shopping me frontend positions despite my resume clearly stating I'm a backend dev/data engineer.

My issue was... THE GUY FUCKING REFERRED TO HIMSELF AS "BATMAN". That's right - an adult human being so desperate to get the attention of developers that he set his email name to "Batman", signs his emails "Full name - A.K.A. Batman", and lists his phone number like "BatPhone: xxx.xxx.xxxx"

If I didn't find him so pretentious and he actually sent me a kind of relevant position, what would I do? Pick up the phone and call him and say "hey Batman." Jesus fucking Christ. What an absurd gimmick. Maybe I'm overreacting but it seems so childish.

And you know what, if the guy read my resume and sent me relevant stuff I probably would have said "meh, he's doing good work, if he wants to stand out/be silly whatever." But no, he didn't even look at my skills. Instead he thought 3 shitty emails where he called himself Batman would convince me to write back to him.

I was close to sending him a ridiculous response and signing it "Robin", but decided it wasn't worth it.

So my manager (a 29 y/o, who hardly can use a mac) walks towards me with a hint of panic in his eyes.

Manager: Hey commander keen, do you know how to use vertical look up in excel, I've tried, and looked at tutorials.

Me: yeah I really don't know excel (and not willing to learn, especially on the fly), I don't even have excel installed, I can write I script that does what you want.

Manager: No you have enough on your plate

3 hours later

Manager: hey I still can't figure it out, could you solve it with a script, won't that take to long

Me: no send me the files, Ill do it with a script.

I start writing 2 for loops and wait for the file, 10 ish minutes later its basicly done, just need to put in the column indexes.

I send a message on both slack channels (hey are you going to email or slack me the file)

After a hour I walk to his desk and again ask him for the file.

Manager a good 2 hours later on slack: Hey I just send you the file, I hope its not to much work, it has to happen asap.

So if you have kids, and they are not that bright by some kind of birth defect, don't worry, they can always become a manager.

But you can't get me down today. I hit 2000 upvotes and the employer is unknowingly a proud sponsor for reading and writing all these rants and comments :-) thnx devrant

//Long rant

[Boss man]: Hey, we need you to build us a web app.

[Me]: Okay, what do you need it to do?

[Boss man]: We need staff to be able to login from anywhere, create new appointments, check room availability, display live times for the rooms, schedule future appointments, record all the data as stats and export the stats to (email address).

[Me]: Okay, sounds useful, anything else?

[Boss man]: we also need it to send all relevant data to a calendar where certain staff will be notified by email of events.

[Me]: Okay... I'll get right on starting this.

[Boss man]: So you can have it done by the end of the day? (4 hours from this time)

[Me]: *Internal screaming* *WHAT THE FUCK* Uhm, no, I don't think that is possible to complete in a four hour period by myself.

[Boss man]: Okay, well by tomorrow then, I'm leaving for the day though, have a good one.

[Me]....

//End long rant

*casually clicking through aws services*

*discoveres ses (email service)*

*tries it out as email driver in laravel project*

*discoveres you are in sandbox by default, means you can only send emails to yourself*

*reads documentation, says to get out of sandbox request a limit increase with default values*

// 200 per day, max 1 per second

*request what is mentioned*

*while waiting, find threads of people with the most well documented use case requests getting denied*

*pretty sure i will be denied to, thinking of starting to look elsewhere*

// next morning

*opens mail*

# your application is now out of sandbox and can now send 50k emails a day with a max of 14 per second.

Not a rant, but I found this funny enough to share.

About two weeks ago, I’m contacted by a third party development firm that is responsible for building the next iteration of a control board were are developing. Alongside build of the PCB they were scoped to flash the firmware and verify all connected components.

During the call, they tell me they don’t have the resources to build our testing environment with the Ansible script I provided, and they don’t know if the updates they have made will work with our control system. Ugh...really...

I attempt to walk them through the 3 pretty simple commands to launch the playbook. Instead of listening, their project manager insists that I need to load up the environment and send them a ready to go system.

I quickly load up a RaspberryPi and prepare it for shipping. I hand the box to our shipping clerk and fill out the shipping request documentation. Then about a week goes by and this is where the story really begins.

I get an email from the same rep asking where the environment is, and I head down to the warehouse to inquire where the RaspberryPi might be. After speaking with the head clerk, we can’t seem to track down the package. I’m assured that they will find the Pi and send me the shipment update.

I pass the information along and after about a day and a half I still didn’t receive word back from the warehouse team. I load up another Pi and head back down to the warehouse. I follow up with the warehouse staff. They inform me that they have not been able to locate my package and another warehouse worker is called over. He says he hasn’t seen it, but they they were having a food day that day and he thinks more than likely someone ate it.

Like it didn’t even click at first but after a few seconds I realize that these guys have literally been looking for a pie for the past two days...and I JUST DIE.

After the 5 or so minutes of laughing I show them the newly flashed RaspberryPi, and of course they know exactly where the original one was.

It’s shipped out now, but wow. Also, it turns out the PCB manufacturing company didn’t even really need this and it was all a guise to hide that they are behind schedule and that they will not be able to finish the work scoped. FML!

Manager: You know you did good this week, take the entire day off tomorrow

Dev: Really?

Manager: Yeah my treat.

Dev: Can you send that to me in an email?

Manager: ….I mean yeah, but I don’t see why that is necessary

*** About halfway through The next day

Manager: WHERE THE FUCK ARE YOU?! YOU HAVEN’T COMPLETED A SINGLE TICKET TODAY OR REVIEWED A SINGLE PR OR EVEN SO MUCH AS ATTENDED THE STANDUP. EXPLAIN YOURSELF!

Dev: You said I could take the day off today?

Manager: YEAH BUT YOU’RE NOT SUPPOSED TO ACTUALLY TAKE IT OFF!! I WAS GIVING YOU THE OPPORTUNITY TO SHOW DEDICATION TO THE COMPANY BY COMING IN ANYWAY BUT NO YOU THOUGHT YOU’D JUST TAKE ADVANTAGE OF OUR GENEROSITY AND HAVE AN ENTIRE DAY TO YOURSELF?! GET YOUR HEAD OUT OF YOUR ASS, THERE ARE URGENT TICKETS ON THE BOARD!

Dev: …

Former Boss: "We need a messaging framework!"
Me: "What do we need a messaging framework for?"
Former Boss: "To send out messages to the App and by Email!"
Me: "We already have everything in place for that."
Former Boss: "But it must be _one_ generic solution, not _two_ solutions."
Me: "Both content and form are totally different for those messages. They have nothing in common besides being 'messages'."
Former Boss: "But it's better to have a messaging framework!"

We had that discussion in every fucking weekly team meeting. So I decided to put a concept together that was so overdesigned, generic and complicated, so my boss wasn't able to understand it at all, and of course didn't read it entirely.

He never mentioned the term "messaging framework" again.

Worst thing you've seen another dev do? Long one, but has a happy ending.

Classic 'Dev deploys to production at 5:00PM on a Friday, and goes home.' story.

The web department was managed under the the Marketing department, so they were not required to adhere to any type of coding standards and for months we fought with them on logging. Pre-Splunk, we rolled our own logging/alerting solution and they hated being the #1 reason for phone calls/texts/emails every night.

Wanting to "get it done", 'Tony' decided to bypass the default logging and send himself an email if an exception occurred in his code.

At 5:00PM on a Friday, deploys, goes home.

Around 11:00AM on Sunday (a lot folks are still in church at this time), the VP of IS gets a call from the CEO (who does not go to church) about unable to log into his email. VP has to leave church..drive home and find out he cannot remote access the exchange server. He starts making other phone calls..forcing the entire networking department to drive in and get email back up (you can imagine not a group of happy people)

After some network-admin voodoo, by 12:00, they discover/fix the issue (know it was Tony's email that was the problem)

We find out Monday that not only did Tony deploy at 5:00 on a Friday, the deployment wasn't approved, had features no one asked for, wasn't checked into version control, and the exception during checkout cost the company over $50,000 in lost sales.

Was Tony fired? Noooo. The web is our cash cow and Tony was considered a top web developer (and he knew that), Tony decided to blame logging. While in the discovery meeting, Tony told the bosses that it wasn't his fault logging was so buggy and caused so many phone calls/texts/emails every night, if he had been trained properly, this problem could have been avoided.

Well, since I was responsible for logging, I was next in the hot seat.

For almost 30 minutes I listened to every terrible thing I had done to Tony ever since he started. I was a terrible mentor, I was mean, I was degrading, etc..etc.
Me: "Where is this coming from? I barely know Tony. We're not even in the same building. I met him once when he started, maybe saw him a couple of times in meetings."
Andrew: "Aren't you responsible for this logging fiasco?"
Me: "Good Lord no, why am I here?"
Andrew: "I'll rephrase so you'll understand, aren't you are responsible for the proper training of how developers log errors in their code? This disaster is clearly a consequence of your failure. What do you have to say for yourself?"
Me: "Nothing. Developers are responsible for their own choices. Tony made the choice to bypass our logging and send errors to himself, causing Exchange to lockup and losing sales."
Andrew: "A choice he made because he was not properly informed of the consequences? Again, that is a failure in the proper use of logging, and why you are here."
Me: "I'm done with this. Does John know I'm in here? How about you get John and you talk to him like that."
'John' was the department head at the time.
Andrew:"John, have you spoken to Tony?"
John: "Yes, and I'm very sorry and very disappointed. This won't happen again."
Me: "Um...What?"
John: "You know what. Did you even fucking talk to Tony? You just sit in your ivory tower and think your actions don't matter?"
Me: "Whoa!! What are you talking about!? My responsibility for logging stops with the work instructions. After that if Tony decides to do something else, that is on him."
John: "That is not how Tony tells it. He said he's been struggling with your logging system everyday since he's started and you've done nothing to help. This behavior ends today. We're a fucking team. Get off your damn high horse and help the little guy every once in a while."
Me: "I don't know what Tony has been telling you, but I barely know the guy. If he has been having trouble with the one line of code to log, this is the first I've heard of it."
John: "Like I said, this ends today. You are going to come up with a proper training class and learn to get out and talk to other people."

Over the next couple of weeks I become a powerpoint wizard and 'train' anyone/everyone on the proper use of logging. The one line of code to log. One line of code.

A friend 'Scott' sits close to Tony (I mean I do get out and know people) told me that Tony poured out the crocodile tears. Like cried and cried, apologizing, calling me everything but a kitchen sink,...etc. It was so bad, his manager 'Sally' was crying, her boss 'Andrew', was red in the face, when 'John' heard 'Sally' was crying, you can imagine the high levels of alpha-male 'gotta look like I'm protecting the females' hormones flowing.

Took almost another year, Tony released a change on a Friday, went home, web site crashed (losses were in the thousands of $ per minute this time), and Tony was not let back into the building on Monday (one of the best days of my life).

Alright so here goes, I currently work at a promising startup. Absolutely love it; nice, hard-working colleagues but there's only a couple of us so we all have to wear a multitude of hats.

I don't mind being on support duty or helping out a customer with a technical question but one thing that really gets to me is lazy people.

We have some instructional videos (made in-house by yours truly) around certain functionality in our app which can't be simplified any further and they're condensed to about 50 seconds each.

I receive an email from a customer saying that he wants the instructions in screenshot form instead of watching the video because he 'detests' watching videos.

I must admit, I was a little hurt because he dismissed my videos so easily without even watching them. Just because he really doesn't like to watch videos? I was dumbfounded.

Me putting (most of) my rustled jimmies aside, I take about an hour to screenshot and document each step of the instructions and send them to the customer with a note: Be careful, if you scroll too fast it turns into a video.

I receive a response saying he doesn't like to watch videos because he is deaf but he did admit he had a chuckle.

Morale of the story lads, keep the sass in in your IDE's and out of your customer interactions.

True story.

I worked at a place where the help desk guys did the good ol' "I'll send an email from your laptop if you walk away without locking it and tell everyone lunch is on you" routine. After it happened to me about 3 times I was like, "I gotta get this help desk prick back!" So after several failed attempts at walking by his pc when he walked away it instantly hit me how I can punk him back.....SO, I logged onto SQL Server, clicked open a new query window and typed up a dbmail command and on the @from parameter I set it to the help desk guy's email address. His face was PRICELESS when I was shooting off emails to the entire IT dept on behalf of him WHILE he was sitting in front of his PC. Lesson is: don't fuck with dev help desk dude! 😎😜

Manager: "The password must be encrypted to store it inside the database."
Me: "Great! No problem."
Manager: "Then it must have a copy of the unencrypted password to send it by email."
😐

How do I un-idiot my users when it comes to clicking on dodgy email-links??

Got a forwarded email just there from a user who said;

Good afternoon,
Is the below ok to open?
I just tried but got a popup saying I've been blocked from opening it.
I'm not sure who it is coming from and I am not waiting on anything but as it says its from dropbox and is important, i know it's okay.
Can you unblock the link ASAP please?
This is really impeding my work-day as I need to know what it is and act accordingly.
Regards... user.

The Original email came from a random jumble of letters with a subject line of 'important dropbox program' - not only does it look dodgy but its english is horrible! It said;

"Hi tu my freind,

You tu still read a pending verrry important document sent by one of your own contact to be vieweddd.

Install "Highly Confidential english.pdf" by clickinggg here

*insert link leading to something called 'viral-update-trojan.exe'*"

I mean, seriously... help!!! 😢
We have sent emails explaining how to hover over links and to not to click them if it looks wrong.
No one does it.
We hired a company to send fake phishing emails to train users in what to do.
It made no difference!
We now make people 'verify' their email addresses when opening any sort of link to try get them to actually look at what they're opening.
We also strip emails of original attachments and create 'safe' html copies as we can't trust them to look at what they're opening.
Everyone complains about it but Jesus Christ, this is why!!!

Its so exhausting!! What is wrong with people!!! Argh!!! 😤

"Do you have 2 factor auth for the database?"
a customer asked. I stared on the wall in front of me and suddenly fel and urge to punch and piss on something.
I took a deep breath while thinking to myself
*Oh boy, here we go. Another retard*
I put on my nice voice and asked:
"What you mean?"
The customer seems confused, as if my question did not make sense and he said:
"TWO FACTOR AUTHENTICATION! Dont you know what it is? To make the database more secure."

I was fucking right, this person reads to much shit. The fact that the email signature of that person said "Wordpress Developer" made me more angry.
I, still with the nice voice asked
"How would that work?"
"Two factor authentication when I am connecting to the database."
"So, do you want it by SMS then? You'll get alot of messages if it is going to send you one every time a query is made."
The following 7 seconds was dead silent until I heard the person hang up.

!rant but a story

This happened today. Sorry for long post. A manager from another team in development team, I'll call him junkfellow, called me very very late last night to help them solve an issue in our application's test environment that blocking them from doing testing. They apparently doing integration testing with our application. Now said test environment is not even prepared by our team. We are development team and this test environment prepared by our application's support team. So I politely told junkfellow to get in touch with our support team counterpart as I am from development team. And he began shout at me

junkfellow: "WHY DO YOU THINK I'M FUCKING CALL YOU? IT'S BECAUSE I CAN'T FUCKING REACH ANYONE FROM SUPPORT!"
me: "With due respects sir I have no instructions to assist you and your team in your testing"
junkfellow: "THEN WHAT GOOD ARE YOU? IF YOU DON"T GET ONLINE NOW I WILL FUCKING ESCALATE YOU TO CW!!!"

We all know who CW is and he can make some people life very hard and I didn't want to call my boss so late so I quickly went online and spent the next 4hrs supporting their testing. Next morning I told my boss what happened and he scolded me for not calling him last night. He dropped an email to junkfellow's boss about junkfellow being "unacceptable attitude, disrespectful and threatening to escalate my team mates". My boss always refer to us as team mates, not his staff or his team member.

Then in few minutes, someone walking like a school bully with his chest out came to my boss place and announced himself (he is junkfellow). I say announce because he talking like he wanted everyone to know who is he. My boss stood up promptly, greeted good morning, introduce himself, shook junkfellow hand and sat down. Still young, maybe in late 20's or even younger than me. junkfellow talking to my boss loud enough for most of us to hear. Everyone's neck suddenly long like meerkat and listening:

junkfellow looking down to my boss who is sitting down: "How dare you send email like that to my boss? We are both managers you should act like one, you have a problem with me then you talk to me. You don't bypass me and go directly to my boss. You didn't even give me face!"
my boss sitting down: "So you didn't even ask your boss before picking a fight."

*junkfellow suddenly look confused*

my boss still sitting down talking calm with poker face: "I did give you face. You think by going to your boss I bypassed you and went one level up? No I went one level down!"

junkfellow still look confused and then slowly realized what my boss meant. Now he is staring at floor and can't look my boss in eye after he realized he is screwed!

my boss now standing up: "You treat my team mates like that againi or ask them to do something without my knowledge and I will talk to your boss' boss about it"
boss to me: "Hey tollywood! junkfellow here sincerely regrets what he did last night and wants to apologize to you in person" and boss' poker face turned to his familiar smirk

junkfellow immediately came to me, said "it's ok you no need to stand up", he sat down in a squat and apologized repeatedly. He really looked like he was about to cry and for a moment I pity him. But then I remember what he did and I just enjoyed the moment! Was pure gold :D :D :D

Dear outsourced developers. Don't send me your private SSH key by email. I don't need it, it allows me to access anything else you can access pretending I'm you, and it shows a misunderstanding of how SSH keys work. 🤦🏻‍♂️

So today my middle company put a meeting with the new HR.

Meeting subject: you can't poach inside the company.

Context: I resigned, and I'll be taking with me 3 profiles.

HR: If you do take them, we'll take you to court.

Me: Why?

HR: It's poaching and by contract, you can't.

Me: You can show which clause?

HR: That's not the problem.

Me: Also in France, you need to notify the employee as you are denying his right to get a job. And pay him for that.

HR: What? That's none sense! Stop talking and listen.

Me: Ok

HR: We'll sue you and crush you. You'll have so much legal problem that you...

Me: I'll just start recording on my phone, so you say that you accept it and continue your intimidation rant.

HR: What? No!! Stop that.

Me: *stop it* Would you rather have my lawyer with us? Because we'll need to reschedule the meeting.

HR: If you continue that way, we'll tarnish your name and no company will hire you.

Me: You really aren't familiar with IT, right? Because I could delete ALL production. No system work. The BCP will kick in. You will lose one or two days. Then make an article of it, showing what kind of process or security should have been implemented. And I will still get a high pay job!!

HR: You know what? Get out! If you want to go to war, your problem.

Me: Ok, so you'll be getting news from my lawyer by mail.

HR: what?

Me: Yeah, that harassment. And my lawyer will get in touch. And I might also post on LinkedIn. And talk about it in the next events I'm invited.

HR: that's, that's...

Me: freedom of speech. Don't worry I'll write it so it's only viewed as my opinion. Have a nice day.

Two hours later my friend, lawyer, send them a mail and email.

Three hours later the COO calls me. Saying that HR was out of line and that it'll no occur again. It was an error and I should be forgiving.

So now all discussion with HR must be held with my attorney :). And middle company pay for it.

I hate it when I click on the unsubscribe link at the bottom of the email (which is in fact hidden by making the text color slightly darker/lighter than the background of the email ) and it takes me to some freaking website where I have to like summon a demon and sacrifice a virgin to unsubscribe from their emailing list and they send me another email saying I have successfully unsubscribe and if I want to resubscribe again and with you guest it another unsubscribe button at the end of that email .....

Client: We need this site up and running by the end of the month.

Me: Ok we need them to send creative over. Please provide it in Photoshop format.

.... A few days before due date.

Client: We have sent you all the creative. Please see email attachment.

...... Opens attachment. Creative was created in PowerPoint.

FML!! I CANNOT BELIEVE!!!

*starts twitching*

!!privacy
!!political

I had a discussion with a coworker earlier.

I owed him for lunch the other day, and he suggested I pay him back either with cash (which I didn't have), Venmo, or just by him lunch the next time (which I ended up doing).

I asked about Venmo, and he said it was like paypal, but always free. that sounded a bit off -- because how are they in business if it's always free? -- so I looked it up, and paid special attention to their privacy policy.

The short of it: they make money by selling your information. That's worth far more than charging users a small fee when sending $5 every few weeks. Sort of what I expected when I heard "always free," but what surprised me is just how much they collect. (In retrospect, I really shouldn't have been surprised at all...)

Here's an incomplete list:
* full name, physical address, email, DoB, SSN (or other government IDs, depending on country)
* Complete contact list (phone numbers, names, photos)
* Browser/device fingerprint
* (optional) Your entire Facebook feed and history
* (optional) all of your Facebook friends' contact info
* Your Twitter feed
* Your FourSquare activity
(The above four ostensibly for "fraud prevention")
* GPS data
* Usage info about the actual service
* Other users' usage info (e.g. mentioning you)
* Financial info (the only thing not shared with third parties)

Like, scary?

And, of course, they share all of this with their parent company, PayPal. (The privacy policy does not specify what PayPal does with it, nor does it provide any links that might describe it, e.g. PayPal's "info-shared-by-third-parties" privacy policy)

So I won't be using Venmo. ever.

I mentioned all of this to my coworker, and he just doesn't understand. at all. He even asks "So what are they going do with that, send me ads? like they already do?"

I told him why I think it's scary. Everything from them freely selling all of your info, to someone being able to look through your entire online life's history, to being able to masquerade around as you, to even reproducing your voice (e.g. voice clips collected by google assistant), to grouping people by political affiliations.

He didn't have much to say about any of them, and actually thought the voice thing was really cool. (All I could think of was would happen if the "news" had that ability....) All of his other responses were "that doesn't bother me at all" and/or "using all of these services is so convenient."

but what really got me was his reaction to the last one.

I said, "If you're part of the NRA, for example, you'd be grouped with Republicans. If they sell all of this information, which they do, and they don't really care who buys it or what they do with it... someone could look through the data and very very easily target those political groups."

His response? "I don't have to worry about that. I'm a Democrat, and have always voted Democrat. I'll tell anyone that."

Like.
That's basically saying every non-democrat is someone you should be wary of and keep an eye on. That's saying Democrats are the norm and everyone else is deviant and/or wrong.

and I couldn't say anything after this because... no matter what I said, it would start a political conflict, and would likely end with me being fired (since the owner is also a democrat, and they're very buddy-buddy). "What if they target democrats?" -> "They already do!" or "What if democrats use it against others?" -> "They deserve it for being violent and racist, but we never would" (except, you know, that IRS/tea-party incident for example...)

But like, this is coming from someone who firmly believes conservatives are responsible for all of the violence and looting and rioting and mass shootings in the country. ... even when every single instance has been by committed by democrats. every. single. one.

Just...
jfl;askjfasflkj.

He doesn't understand the need for privacy, and his world view is just... he actually thinks everyone with different beliefs is wrong and dangerous.

I don't even know how to deal with people like this. and with how prevalent this mindset is... coupled with the aforementioned privacy concerns... it's honestly *terrifying.*

One month ago. By email.

Boss: so, this client A has a problem with one of our devices and he believes that it's a bug in the software.

Me: all right then, what happens?

Boss: well, he says that the parameter P in the option menu does not changes the device's behaviour as it is supposed to. I'll forward you his mail. You will find attached an excell file with the results of his test performed with and without the parameter active.

Me: < read mail, read excell file > well, boss, his tests are performed in completely different conditions, how could he expect to infer a meaningful results from this?

Boss: damn, you are right. Send him a test plan and follow up.

Me: < send detailed test plan >

No answer in a week. Then...

Client: hi, there, I made this tests, I attached the excell with the results, can you check the software now?

Me: < read another bullshit filled excell file with none of the suggested test performed >
You know what? Just download the procedures you are using from the device and send them by mail, specifying the software version you are using so we can perform some tests here in the lab and get yo a solution asap.

No response. For a MONTH.

Super Boss: client A still has his problem, how could possibly be that it takes more than A FUCKING MONTH to solve his issue??

Me:...

So, some time ago, I was working for a complete puckered anus of a cosmetics company on their ecommerce product. Won't name names, but they're shitty and known for MLM. If you're clever, go you ;)

Anyways, over the course of years they brought in a competent firm to implement their service layer. I'd even worked with them in the past and it was designed to handle a frankly ridiculous-scale load. After they got the 1.0 released, the manager was replaced with some absolutely talentless, chauvinist cuntrag from a phone company that is well known for having 99% indian devs and not being able to heard now. He of course brought in his number two, worked on making life miserable and running everyone on the team off; inside of a year the entire team was ex-said-phone-company.

Watching the decay of this product was a sheer joy. They cratered the database numerous times during peak-load periods, caused $20M in redis-cluster cost overrun, ended up submitting hundreds of erroneous and duplicate orders, and mailed almost $40K worth of product to a random guy in outer mongolia who is , we can only hope, now enjoying his new life as an instagram influencer. They even terminally broke the automatic metadata, and hired THIRTY PEOPLE to sit there and do nothing but edit swagger. And it was still both wrong and unusable.

Over the course of two years, I ended up rewriting large portions of their infra surrounding the centralized service cancer to do things like, "implement security," as well as cut memory usage and runtimes down by quite literally 100x in the worst cases.

It was during this time I discovered a rather critical flaw. This is the story of what, how and how can you fucking even be that stupid. The issue relates to users and their reports and their ability to order.

I first found this issue looking at some erroneous data for a low value order and went, "There's no fucking way, they're fucking stupid, but this is borderline criminal." It was easy to miss, but someone in a top down reporting chain had submitted an order for someone else in a different org. Shouldn't be possible, but here was that order staring me in the face.

So I set to work seeing if we'd pwned ourselves as an org. I spend a few hours poring over logs from the log service and dynatrace trying to recreate what happened. I first tested to see if I could get a user, not something that was usually done because auth identity was pervasive. I discover the users are INCREMENTAL int values they used for ids in the database when requesting from the API, so naturally I have a full list of users and their title and relative position, as well as reports and descendants in about 10 minutes.

I try the happy path of setting values for random, known payment methods and org structures similar to the impossible order, and submitting as a normal user, no dice. Several more tries and I'm confident this isn't the vector.

Exhausting that option, I look at the protocol for a type of order in the system that allowed higher level people to impersonate people below them and use their own payment info for descendant report orders. I see that all of the data for this transaction is stored in a cookie. Few tests later, I discover the UI has no forgery checks, hashing, etc, and just fucking trusts whatever is present in that cookie.

An hour of tweaking later, I'm impersonating a director as a bottom rung employee. Score. So I fill a cart with a bunch of test items and proceed to checkout. There, in all its glory are the director's payment options. I select one and am presented with:

"please reenter card number to validate."

Bupkiss. Dead end.

OR SO YOU WOULD THINK.

One unimportant detail I noticed during my log investigations that the shit slinging GUI monkeys who butchered the system didn't was, on a failed attempt to submit payment in the DB, the logs were filled with messages like:

"Failed to submit order for [userid] with credit card id [id], number [FULL CREDIT CARD NUMBER]"

One submit click later and the user's credit card number drops into lnav like a gatcha prize. I dutifully rerun the checkout and got an email send notification in the logs for successful transfer to fulfillment. Order placed. Some continued experimentation later and the truth is evident:

With an authenticated user or any privilege, you could place any order, as anyone, using anyon's payment methods and have it sent anywhere.

So naturally, I pack the crucifixion-worthy body of evidence up and walk it into the IT director's office. I show him the defect, and he turns sheet fucking white. He knows there's no recovering from it, and there's no way his shitstick service team can handle fixing it. Somewhere in his tiny little grinchly manager's heart he knew they'd caused it, and he was to blame for being a shit captain to the SS Failboat. He replies quietly, "You will never speak of this to anyone, fix this discretely." Straight up hitler's bunker meme rage.

Guy I work with: Hey can I borrow you for a minute

Me: sure. What do you need?

Him: so this is a project me an the other dev worked on

Me thinking: Well I know he did it all and sent you the project so don't tell me you worked on it

Him: so we use it to do this and this and send an email to this new account I made because (2 minute explanation)

Me thinking: I don't care. Just tell me what your issue is! I already know what it is and does from what you told me the last time when you showed me. Which took an hour of my time.

Him: so he sent me this code which is called <Descriptive name> and in the method we have variables call <descriptive name> and it returns a <variable name>

Me thinking: You mother fucker! I don't give a shit what your method is named, what it the variable names are, and you don't need to read through every line of code to me! Just from the descriptive name you just said I know what it does! What the fuck is your issue!?

Him: we also have these other methods. This one is called <Descriptive name> which does...

Me: are you fucking seriously going to read me your code line by line and tell me what you named your variables AGAIN!?

Him: and we named this one <descriptive name>

Me: you mother fucker...

Him: and it calls this stored procedure. (Literally opens the stored procedure and shows me) and it is called...which has parameters called... And it is a select query that inserts

45 minutes later after he finishes explaining all 3 pages of his code and his 5 stored procedures that the other dev wrote...

Him: So anyway, back to this method. I need to know where to put this method. The other dev said to put it in this file, but where do you think I should put it in here? Should I place it after this last one or before it?

Me thinking: You fucking wasted my fucking time just to ask where to place your mother fucking method that the other dev sent to you in a project with only 3 files, all less than 500 lines of code with comments and regions that actually tell you what you should put there and 5 small stored procedures that were not even relevant to your issue! Why the fuck did you need to treat me as a rubber ducky which would fly away if you did have one because you didn't have an issue, you just didn't know where to put your fucking code! FUCK YOUR METHOD!

Me: Where ever you want

Him: Well I think it won't work if I placed it before this method.

I walked away after that. What a waste of time and an insult to my skills and really unchallenging. He's been coding for years and still can't understand anything code related. I'm tired if helping him. Every time he needs something he always has to read through and explain his shit just to ask me things like this. One time he asked me what to name his variable and another his project. More recently he asked why he couldn't get his project he found online to work. The error clearly stated he needed to use c# 7. His initial solution was to change his sql connection string. 😑

He should just go back to setting up computers and fixing printers. At least then he would never be in the office to bug me or the other dev with things like this.

Project Cortana: Day 1

I have seen a lot of people switching to Linux or other services to get away from all the data collections. It makes a lot of sense as no one would want their data to be sold without their consent.

But I am going to do something different. My aim is to integrate with Microsoft apps as much as possible and review the experience. So here is what I have done so far:

* Use Cortana in desktop and mobile (Android)
* Use Microsoft launcher in mobile
* Outlook as primary email provider (I was already using them as my default provider)
* Use Microsoft To-Do and calendar to keep track of things
* Use OneDrive to store all my files (I am moving them from Google Drive)
* Use the default Mail app on the Windows 10
* Use Onenote (I was using Evernote before)
* Use Edge on desktop and Mobile
* Use Skype instead of Hangouts

It's day one but I think I have already found it quite useful. For example:

* Adding reminder is much easier. I get them on both desktop and mobile which is nice.
* Mail app has been really useful. Especially the focused inbox really helps to get rid of the clutters. Also, I can immediately add a mail to the calendar (like Inbox by Google) which is really helpful.
* One of the features of edge that I have found really useful is that you can send web pages from mobile to desktop in one tap. That is extremely useful.

So far I am loving it.

Also, I tried to make sure that I am not sharing my data with third-party apps as I have turned off "relevant ads" feature.

The bossman asked if our signup service sends an automated email after we successfully process someone's payment or when we promote them to full customer.

That sounds like a simple query, yeah?

Well.

Here's some background:

We have four applications; one in React, three in Rails. I'll replace their names to retain some anonymity.
1) "IceSkate" is the React app, and it's a glorified signup form. (I wrote this one.)
2) "Bogan" is the main application, and is API-only; its frontend has been long since deprecated by the following two:
3) "Bum" is a fork of "Bogan" that has long since diverged. It now contains admin-only tools.
4) "Kulkuri" is also a fork of "Bogan" that has long since diverged. It now contains tools specifically for customers, which they can access.

All but IceSkate (obv) share a database.

Here's how signups happen:

Signups come in from IceSkate, which hits a backend API on Bogan. Bogan writes the data to the database, charges the card immediately, and leaves the signup for moderation.

And here's how promotion from signup to customer happens:

Bum has a view allowing admins to validate, modify, and "promote" a signup to a full customer. Upon successful promotion, Bum calls "ServerWrap", a module which calls actions on the other applications; in this case: Bogan.

Bogan routes execution through three separate models before calling "ServerWrap" again, this time calling KulKuri.

Finally, KulKuri actually creates the customer!

After KulKuri finishes creating the customer, execution resumes on Bogan, which then returns, causing execution to resume on Bum. Bum then runs through several other models, references the newly-created customer object (as all three share a database), and ... updates the customer with its current data, and then updates the signup object. After all of this, it finally shows the admin the "new customer" view.

It took me 25 minutes to follow the chain of calls, and I still don't know quite what's going on. I have no idea if any of it sends an email or not -- I didn't see any signs of this, but I very easily could have overlooked something.

So, to answer bossman's question... I asked the accounting people if they send the email manually. If they don't, it's automatic, which means I missed something and get to burrow through that mess all over again!

I really hope I missed something; otherwise I need to figure out how and where (and when!) to send the email...

just...
errrrgghh

Long long ago there was a man who discovered if he scratched certain patterns onto a rock he could use them to remind him about things he would otherwise forgot.

Over time the scratching were refined and this great secret of eternal memory were taught to his children, and they taught it to their children.

Soon mankind had discovered a way to preserve through the ages his thoughts and memories and further discovered that if he wrote down these symbols he could transfer information over distances by simply recording these symbols in a portable medium.

Writing exploded it allowed a genius in one place to communicate the information he had recorded across time and space.

Thousands of years passed, writing continued to be refined and more and more vital. Eventually a humble man by the name of Johannes Gutenberg seeking to make the divine word of God accessible to the people created the printing press allowing the written word to be copied and circulated with great ease expanding vastly the works available to mankind and the number of people who could understand this arcane art of writing.

But mankind never satiated in his desire to know all there is to know demanded more information, demanded it faster, demanded it better. So the greatest minds of 200 years, Marconi, Maxwell, Bohr, Von Nueman, Turing and a host of others working with each other, standing on the shoulders of their brobdinangian predecessors, brought forth a way to send these signals, transfer this writing upon beams of light, by manipulating the very fabric of the cosmos, mankind had reach the ultimate limits of transmission of information. Man has conquered time, and space itself in preserving and transmitting information, we are as the gods!

My point is this, that your insistence upon having a meeting to ask a question, with 10 people that could've been answered with a 2 sentence email, is not only an affront to me for wasting my time, but also serves as an affront to the greatest minds of the 19th and 20th centuries, it is an insult to your ancestors who first sacrificed and labored to master the art of writing, it is in fact offensive to all of humanity up to this point.

In short by requiring a meeting to be held, not only are you ensuring the information is delayed because we all now need to find a time that all of us are available, not only are you now eliminating the ability to have a first hand permanent record of what need to be communicated, you are actively working against progress, you are dragging humanity collectively backwards. You join the esteemed ranks of organizations such as the oppressive Catholic church that sought to silence Galialio and Copernicus, you are among the august crowd that burned witches at Salem, the Soviet secret police that silenced "bourgeoisie" science, you join the side of thousands of years of daft ignorance.

If it were not for you people we would have flying cars, we would have nanobots capable of building things on a whim, we would all be programming in lisp. But because of you and people like you we are trapped in this world, where the greatest minds are trapped in meetings that never end, where mistruth and ignorance run rampant, a world where JavaScript is the de facto language of choice every where because it runs everywhere, and ruins everywhere.

So please remember, next time you want to have a meeting ask yourself first. "Could this be an email?" "Do I enjoy burning witches?" if you do this you might make the world a little bit of a less terrible place to be.

TL;DR Setup computer for new guy @ office, he got mad about software he was missing that we weren't told he needed, so he complained to the director above our department and got us in trouble.

I work for a small company, in which the I.S. Department is 8 people (Manager Included). We do everything from setting up computers and fixing printer problems to writing custom software for in-house use. Kind of a "Renaissance Department" if you will.

So a few weeks ago we were asked to set up a computer for a brand new user, meaning he would need email setup, a domain account, etc. We were also given a (very) small list of programs he would need to do his job. No problemo, took me 30 minutes, and he was good to go.

Last week I met the guy because he was training at the general office and his training computer lacked a few tools. Since I was called to remedy that situation, I introduced myself, told him if he ever had any problems to let me know and I would get him fixed up.

Now today, 5/5/2017, 15 seconds after walking into the door of the department, I am pulled aside by my boss and asked if I setup up the new guys desktop, to which I proudly replied yes. Come to find out the (very) small list of tools we were told he needed was incomplete, so he was missing stuff (how the fuck were we supposed to know that). So what does the new fuck do? HE COMPLAINS TO A DIRECTOR ABOVE OUR DEPARTMENT SAYING THE IT GUYS DIDN'T SETUP HIS COMPUTER PROPERLY! Like holy shit dude, why not send me a fucking email like you did before telling me you needed stuff? I would have GLADLY fucking helped. Now I hope your computer catches on fire. Or you get fired. I'll take either one.

Received a urgent email from a business client saying that the application we support is completely broken. Their staff said they used the app to send several submissions that day but they did not come through. This is a major issue as these submissions need to occur daily.

I understand that this is a priority so I immediately check everything. I test the app, the server, check the database. Everything seems fine, but there's no record of these submissions. Maybe it's the specific device that was used. I reply saying that everything seems to be in order. Can I please be provided with more information about what occurred? What time were the submissions sent?

Client replies saying that the submissions were definitely sent and that the staff swear by it.

I now know something is up, so I remote into the the devices in question and check the logs. The app was not even used that day! I've got them! Those liars!

I am now quite pissed off, but remain professional and reply saying that we log all app events and that the logs show that the app had not been used at all that day. Now they have to own up to their lie. Right?

Wrong. Client replies with: The issue has been fixed. Thanks.

Can you believe the bloody nerve? The client doesn't even have the decency to apologise but rather insinuates that it was all our fault.

Well I'm not having that. I reply: It is great that the app is functioning correctly. However, I believe it is important to understand the cause of the issue as to prevent it from occuring again.

Client: No reply.

Well, if you want to waste other people's time, here's the fat bill.

Moral of the story. Don't trust anything that the client says and for any issue, debug the user before doing anything else.

A few weeks ago I stepped onto the grounds of lovely Canada. Back then - coming from Europe - I was surprised. Free WiFi everywhere without all the bells and whistles of creating an account and such.

Well ... at least I thought so ...

Today I went to a location where they actually charge you for their wireless services - fair enough the coverage area is pretty huge - and provide you with an access coupon. All good my optimistic me told me but once the login page loaded...

There are a lot of things about UX I could rant about but let's put that aside. The coupon came from the office where they KNEW all your contact details but it required you to create an account with all of them again to redeem the coupon.

Not only that but it asked for things like the phone number - obviously asking for a Canadian landline number since hell who uses mobiles anyway with numbers longer than ten characters?! - and even though it had a nice country selection it kept the states field there even when selecting a country that doesn't have states ...
Oh, and on a regular phone screen (which would be the target user for WiFi on a campground I suppose) the input fields for state and zip were occluded by the margins of the input rendering the content invisible.

And if that weren't enough after creating your account they made you watch an ad as if the personal data and the 4$ you paid them wasn't enough for the lousy 400 KB/s you get for 24h ...

Gets better though! After creating the account they display your password to make sure you remembered it ... over a non-secured WiFi network ... and send you an email afterward ... password via unencrypted mail via an unencrypted WIRELESS connection ... not that it protects anything that would matter anyways you can just snoop the MAC of your neighbor and get in that way or for that sake get their password but oh well ...

Gosh, sometimes I just feel the urgent need to find the ones responsible and tell them to GTFO of the IT world ...

Is it just me feeling like this about crappy UI/UX design? Always wondering...

Just received an email from Apple ID noreplyappleidaccountlocked.case4125@trustedsender.company that said my apple ID is locked. I must send my personal details to unlock them.

I wonder how many people got caught by it :(

The state of the web in 2020:
discussion sites as a medium are dying. chalk that up to censorship.

reddit is an echochamber. twitter is mostly a marketing platform disguised as (anti)social media. instagram is a self promotion/wannabe eceleb site, and youtube is the new hollywood..quickly becoming irrelevant.

facebook is where I (dont) go to (totally not) ignore all the people important to me.

and email is where I go to send letters bordering on hatespeech to my various local and federal "representatives", in between borderline cyberbullying people stupid enough not to automate their spam marketing in 2020. or talking to left/right self-help grifters about the state of society.

in the grim dark future of 2020, the last bastion of intelligent conversation, free speech, and civility, the one shining icon of hope in a dark world..
is the comment section of pornhub videos where a women got stuck under a bed for the 50,000th time. And all I can think is "wow I never knew how easy it was to get trapped under a bed. They should look into fixing this safety hazard."

newsmedia has jumped so many sharks, the fonz now spins in his grave so fast we could hook him up to a generator. meanwhile people hide in their homes for a disease so deadly you have to be tested to know if you even have it.

while ever more car commercials
are released, set to somber but hopeful piano music to the tune of "in this time of social distancing its important to stay close even when we're apart."

Im beginning to think media has become a poison on society, both television and the internet, and like an ersatz cargo cultist worshipping the great-charles- manson-in-the-sky we should all take a page from the unabomber and smash our televisions with hammers before going outside and sawing down the telephone polls.

I jest of course. But there is no denying the inherent appeal of moving from the unsettling uncertainty of complex societies, driven by expertly manipulated fear cycles, to the beatitude-esque simplicty of pastoral protestant style living, sans witch burning and shoe buckles.

And against the reckoning of utopians who are still fresh from the womb as it were, wet behind the ears and smelling of their mother's pussy, I reject the notion that "up" is a synonym for "forward."
Were it the case, every drinking binge, followed by throwing up, would bring us, with each vomitting, one step closer to heaven. Rather the state of affairs is what it is, and what it is, like most of nature, is a cruel master and a harsh teacher. And while we may binge on digital delusions of grandeur and a greater society, rest easy in the nihilistic and sobering thought that we are little more than 200,000 year old cave men wielding magic bricks, and atomic bombs.

..where water flows more readily from metal tubes in our houses than it does from the nile. where food comes to our door at little more than our beck and call.
where we may bath, and sleep, and *shit*, cleanly, comfortably, and safely, wrapped in the (failing) bubble of delusion we all tenaciously grasp collectively, the thing we call "civilization".

an empire of needful things, wanton and fragile.

if we have not gone mad from boredom, I have no doubt we one day will.

it becomes more and more obvious to me every day, had war never existed, it would have been necessary for man to invent it just to have something to do, that didnt include farming, fucking, or building.

And so enters "political idealogy."

How would we ever have enemies if we were allowed to speak our piece instead of being given the means (and reflex dogwhistle training) to silence and destroy one another?

give a man a gun, he'll rob a bank. give a man a bank, he'll rob the world.
give him a media empire or a tech platform, and he'll lie about the theft and convince one half of millions of lemmings to hate all the other lemmings.

Story of onboarding in the age of Corona!

Monday:
Office is big but almost empty, people are working from home. Guy welcoming me says he is not the one supposed to help me(he is sick I'm told) and the rest of the team is not there. The man I'm talking to is this other guys boss. It's OK I think it will work out.

Turns out this guy helping me is actually the CTO so he does not have that much time on his hands. He shows me were to get my computer and desk and hands me documentation to setup some software.

I spend the time before lunch installing linux, setting up git and some other software. CTO checks up on me once.

Then after lunch nothing...I look for him but he is in some meeting. I find some videos by myself labled "onboarding" on the company website. They are OK. I ask my deskmate if he heard what team I will be in. He doesn't know. I sneak out a little early since I have nothing left to do.

Tuesday:
The CTO is now also sick I see in an email when I arrive at the office. Still don't know what team I am in.

I spend the morning reading coding blogs and websites. After lunch I have a meeting. The only one in my calendar. It's about the product software architecture for all new employees. It's good but still no news about what team. I aimlessly read up on some software architecture untill I go home.

Wednesday:
I arrive at the office first, only the receptionist is there. I listen to podcasts until a few more people show up. I ask another guy if he knows what team I'm supposed to be in. He doesn't but laughs and says it was the same when he started last year.

I send out messages on slack looking for anyone that knows...still no one knows. I guess Im in limbo now. Perhaps i should just start making coffee for people or something...

Tl;dr

Longest Rant I've written so far.

How to manage a school (by out school director):

Did this student do something spezial to emphasize the school?
-No: Ignore him
-Yes: Did the student achieve this with the help of this schools staff?
-No: Take all the credit
-Yes: Hahaha, just a joke, nobody receives help from the school. Goto -No

Q: Should this class get the 5 day trip, they've been waiting for the whole year?
Director: No.
Q: But they don't even participate in other trips just to go there.
D: No
(Good thing she did not have the last word there)

Does the school director need this one week trip to india, just to talk once about stuff, you can talk about via email, to a sponsor?
D: "Of course I deserve it"

D: "We need faster internet in this school"
Network admins: "But it won't be of any use, if the network can't handle it. We'll need better pcs (and network conponents) on top of that"
D: "No, bot enough money available for that one." *browses email with IPad paid by school money*

Teacher: "I want to realize project xy with the students. We'll need around 1200€ (for 20 people)."
D: "Can place xy at our school to as advertise?"
T: "No, but it's be a valuable le-"
D: "600 at most."
(Again denied by people who aren't fcking assholes. We got 1500€, so 300€ per group)

D: So what makes you think you can teach informatics in this school"
Applicant: "Well, I'm friends with one of your teacher here. We went to university together, where I learn't nothing about informatics and I don't even understand the principles of this subject"
D: "Close enough. Hired, you can teach them all the theory stuffy. You don't have to prepare that yourself another teacher has done so. Just read it from his documents."

*In class with the mentioned teacher talking about Threads*
*Le wild code appears*
while (doStuff())
System.out.println ("Thread working...");
System.out.println ("Thread terminated");
T: "... and most importantly, when you have done all the work be sure to terminate the thread with 'System.out.println ("Thread terminated");'"

Should this teacher be allowed to participate in this seminar about burnouts?
D: "No, I can't afford paying the supplenze."

Staff: "We need to talk with the director about this."
S: "Not in her office. The cafeteria maybe"
*Not in the cafeteria either*
S: "Seems like she didn't come to achool today. Let's try tomorrow"
(^ Stuff that happens almost daily. Screw semicolons. I see her only once a month at most)

*Student send 5000 emails by accident* (Shit happens 😂😅😂😅)
D: "You gonna work here for a full afternoon"
*Student arrives for his punishment*
Staff: "Good that you're here. Do this real quick."
*10 min. Later*
Student: "Done"
Staff: "Well, we have no more work to give you, so you might as well leave"

DONE!!! Good job coming so far.

Our school is supposed to be the best, but internally it's one big meme.

So we're hiring for a new junior dev and for the most part it's been going great! We have some promising candidates and I am so glad to finally have a new dev on the team!

However, I would like to take a moment and offer a few suggestions to the people who wish to work for this great and illustrious company:

PLEASE PLEASE PLEASE APPLY FOR THE JOB USING THE METHOD INDICATED IN THE AD. Please use our fancy, top-of-the-line, whiz-bang, cloud-based "talent acquisition" system that we paid way too much money for. I promise you, it's easy! Please don't send in your application by email, mail, telephone, Facebook, Twitter, Instagram, Snapchat, telegram or carrier pigeon. But most importantly...

FOR THE LOVE OF ALL THAT IS BEAUTIFUL IN THIS WORLD DO NOT SHOW UP AT OUR OFFICE UNANNOUNCED RESUME-IN-HAND. Believe it or not I do have an actual job that I spend my day doing! If I'm not in a meeting or at lunch or working from home, the best possible scenario is that you'll get 30 seconds of awkward small talk and be pointed to our whiz-bang, top-of-the-line "talent acquisition" system which you should have used in the first place (you did read the ad, right?). And at this point whatever you do...

DO NOT DEMAND AN ON-THE-SPOT INTERVIEW WHEN YOU SHOW UP UNANNOUNCED TO OUR OFFICE! Like, really? Do you think that you've wowed me so with your 30 seconds of awkward small talk that clearly I cannot wait to see what you will do with an entire hour? Look, I prepare for my interviews. I research you, your previous employers, your school and the hobbies you list on your resume. I check out your GitHub and LinkedIn. I may even Google your name! If that is all in order, I try to hassle some people into sitting in with me, find a time that works for everyone, and hope that there is a meeting room available. I'm not going to interview you at reception at 4pm on a Friday afternoon.

Please submit your application through our whiz-bang, top-of-the-line online "talent acquisition" system. Once I figure out how to log in, I promise I will spend an evening and read through all your cover letters with the utmost care. If you seem OK, you'll get an interview. There aren't that many developers in this town.

Do you ever spend an hour editing an email reply to a client before you send it? Trying something akin to alchemy when you attempt to convert snark, veiled contempt, and shock at how stupid the client is into something professional and polite? It’s like trying to bottle farts as fancy perfume.

Like the first draft is:

“Dear idiot,

Please disconnect your computer from the wall and return it to where you bought it from and then never use a computer again you dopey fuck.”

To

“Dear Client,

Yes sir. I’ll have it done for you by tomorrow.”

God it hurts.

In january 2023 i was contacted by a recruiter offering me a job position.

I DID NOT ASK FOR A JOB.

I WAS NOT LOOKING FOR A JOB.

THEY contacted ME.

Ok. So i went along with it and see how it goes. They probably wont hire me nor would i give a shit. Chatted with this recruiter for a while. She forgets to answer my message for 5 fucking days. Twice. Once because she was doing God knows what and the second time because she was on paid vacation. Fine i don't give a shit about you at all anyways.

So this recruiter chatting has been stretched out for several days. I think over a WEEK. So she forwarded me to their lead developer.

I applied to work as a full stack java spring boot backend + angular frontend engineer.

So:
- java backend
- angular frontend
- full stack
- shitload of devops
- shitload of projects i built
- worked with clients
- have CS degree, graduated
- worked a job at their rival company

What could go fucking wrong with all of these stats right?

During technical + hr interview (3 of us on google meets) they asked me what salary I'd be comfortable with.

I said $1500/month straight out.

keep in mind:
- In my country $500 or $600 is a salary for engineers per month
- You get a raise of +$150 which is around $750 after working for 1+ year
- You can earn $1000+ after you work for +2 years
- Rent here is $200-300 a month at minimun. And because of inflation its just getting worse especially with food. So this salary is not for living but for survival.

Their lead engineer gave me a WHOLE ASS FUCKING PROJECT TO BUILD and i had to code it within 10 days. Great so at least 17+ days of my fucking life to waste on these fucktards who contacted ME.

The project was about building a web app coffee shop literally what mcdonalds has when you order via those tablets. I had to build this in java spring boot and angular. I had to integrate:
- docker, devops
- barmen, baristas, orders
- people can order at the table or to go
- each barista can take 5 orders at a time
- each coffee has different types of fields and brewing time
- each barman brews each coffee different period of time
- barista cant take more than 5 orders for to go until barman finishes the previous order
- barista can take more than 5 orders but if those orders were ordered from table, and they have to be put in queue
- had to build CRUD admin functionality coffee's
- had to export them all of the postman routes
- had to design a scalable database infrastructure for all of this alone
- shitload of stuff more

And guess what. After 10 painful days I BUILT THE WHOLE THING MYSELF AND I BUILT EVERYTHING THEY ASKED FOR. IT WAS WORKING.

Submitted it. They told me they'll contact me within 7 days to schedule the final Technical interview after they review what i built. Great so another 17+7 days of my fucking time wasted.

OH and they also told me to send them THE WHOLE GITHUB REPOSITORY AND TRANSFER OWNERSHIP TO THEIR COMPANY'S OWNERSHIP. once you do this you cant have your repository back. WTF? WHY CANT YOU JUST REVIEW THE CODE FROM MY PUBLIC REPOSITORY? That was so weird but what can i fucking do argue with these dickheads?

After a week of them not answering i contacted them via email. They forgot and apologized. Smh. Then they scheduled an interview within 3 days. Great more of my time wasted.

During interview i was on a google meets with their lead engineer, 1 backend java spring boot engineer and 1 angular frontend developer. They were milking me dry for 1 whole fucking hour.

They only pointed out the flaws in what i built, which are miniscule and have not once congratulated me on the rest of the good parts. I explained them i had to rush those parts so the code may not be perfect. I had other shit to do in my life and not work for your shitty project for $0/hour for 10 days you fucking dickriders.

So they quickly ran over to theory. They asked me where is jwt token stored. Who generates it. How the backend knows to authenticate user by it. I explained.

What are solid principles. I said i cant explain what is it but i understand how it works, why its needed and how to implement it (they can clearly see in the project i just build that i applied SOLID principles everywhere) - but i do admit i dont know the theory behind it 100% clearly.

Then they asked me about observables and promises in angular. I explained them how they work and how subscribe method is used (as they can clearly see that i used it in the code). Then they asked me to explain them under the hood of how observables work. The fuck? I dont know and dont care? But i can learn it as i work there?

Etc

Final result: after dragging this for 1 fucking month for miserable $1500/month they told me: we can either hire you now but for a much lower salary which you probably wont be happy with, or you can study more these things we discussed "and know why the car leaks oil" and reapply back to us in 2-3 months!

I used to work for a Mexican bank in Mexico, as a developer I opened (and use) an account, since the bank was not famous(most of its business was with the government), going to the bank and see no waiting lines was an advantage, so I started using it as my only bank account even nowadays.

Now I live in NYC, and some years later I see on the news the bank merged(was absorbed) with another bank, 'sounds good, I don't care' I thought.

Well, I open my online account and the nightmare begins:

1) Redirection to the 2nd bank page
2) My credentials does not work
3) Call the original bank(no answers)
4) After several calls and days I got a phone contact
5) 'well, try all other passwords you have' (transaction passwords, operative passwords, login passwords, etc), among many other stupid answers, which by the way, were preceded by infinite question about the 2nd bank, like:

- when did you open the account with the 2nd bank?
- what is your 2nd bank account number

6) after 20 calls like that, they asked for documents, information and screenshots, and send all that to the 2nd bank tech help email.

7) After several days a person responded: 'Go to your bank(which fucking bank?)' and ask for a new user.

8) a ton of calls to know what bank I was assigned

9) called the bank: 'well, you have to come in person(no exceptions allowed) and request to close your 1st bank account and open a 2nd bank account' (I am not sure if that is gonna work)

All the technology nowadays and still I have to travel thousands of miles hoping this 'solution' works.

to be continue....

Instant messaging apps are a burden if your client is a b*tch.

Client: hey, I want you to put some more images on this page.
Me: Oh, okay, send them all and I will do. *provides email*
Client: Cool, will do that in an hour.

*closes facebook*

[two hours later, waiting for the email and wondering why I didn't receive it yet]

*opens facebook*
*is greeted by 45 new messages from client*
*opens to see 45 images sent one by one for me to use it on the webpage*

fml

Someone once sent me an email talking about vulnerabilities in my website. He sent a full document with step by step instructions and code.

I emailed back and said woah! Thanks for the heads up I really appreciate it!

He responds back and says
"usually people send a payment as thank you"

I said sorry we're poor.

And he responds with "should I disclose the issue to your users?"

I said "we have like 6 users and most of them are my mom. Lol"

This was the email title:

Vulnerability Report 1 : Clickjacking On Login Lead to Account Takeover Of Any User/Cross Site Scripting Attacks/User Account Privilege Escalation/Victim Privilege Escalation/Malware Execution/Victim PC Hijack/Unauthorized Access To Any User Account/Account Takeover Of All The Users Registered On Your Application 

In the before time (late 90s) I worked for a company that worked for a company that worked for a company that provided software engineering services for NRC regulatory compliance. Fallout radius simulation, security access and checks, operational reporting, that sort of thing. Given that, I spent a lot of time around/at/in nuclear reactors.

One day, we're working on this system that uses RFID (before it was cool) and various physical sensors to do a few things, one of which is to determine if people exist at the intersection of hazardous particles, gasses, etc.

This also happens to be a system which, at that moment, is reporting hazardous conditions and people at the top of the outer containment shell. We know this is probably a red herring or faulty sensor because no one is present in the system vs the access logs and cameras, but we have to check anyways. A few building engineers climb the ladders up there and find that nothing is really visibly wrong and we have an all clear. They did not however know how to check the sensor.

Enter me, the only person from our firm on site that day. So in the next few minutes I am also in a monkey suit (bc protocol), climbing a 150 foot ladder that leads to another 150 foot ladder, all 110lbs of me + a 30lb diag "laptop" slung over my shoulder by a strap. At the top, I walk about a quarter of the way out, open the casing on the sensor module and find that someone had hooked up the line feed, but not the activity connection wire so it was sending a false signal. I open the diag laptop, plug it into the unit, write a simple firmware extension to intermediate the condition, flash, reload. I verify the error has cleared and an appropriate message was sent to the diagnostic system over the radio, run through an error test cycle, radio again, close it up. Once I returned to the ground, sweating my ass off, I also send a not at all passive aggressive email letting the boss know that the next shift will need to push the update to the other 600 air-gapped, unidirectional sensors around the facility.

!dev

And again...

Our ISP doesn’t say it blocks any port on our Business Fixed IP. Currently I’m trying to access port 25 for SMTP. Guess what? Indeed port blocked. Called them “The port is open”, I visit a port checked, the same thing “Port Closed”

Always the fucking same thing. Every fcking time. These are just criminals. Lastly I removed their router, that they mentions was the only working router in our house and our signal from the other router, not provided by them was much better. They blocked the hotspots because we removed the router then. Guess what? On their site is an option Enable Hotspot on your home router (this enables your access to hotspots). Just pressed it. Haaa they can’t acces my router to set that up and it works.

In our second home, we have another ISP, Proximus, first they did difficult to come and install everything. Because in the appartment the previous owners didn’t pay the bills. After a week or so someone came to install it. Because they cut the cables couldn’t do it myself. Ok it worked for some time. After 3-4 months by once I can’t access the camera there, strange. My uncle went there and there was no internet. Neither TV. But we never received any invoice. Because they didn’t send them. We contacted them, no response. My father sends them an email, with politic people in copy and by once they called to say they will turn it back and scrap the invoices that were not send. They said no technician needed to come, as it’s second home. Guess what, next day a message came “We will arrive in less than an hour”
My uncle went. They did nothing, only restart the modem.
There still was no internet after two days after they came. We called back, response was: “There wasn’t anyone.” Yeah right, we have proof of a technicial that passed (Local Video). By once the internet worked.
Now 4 months later, still didn’t receive any invoice, neither via post or email.

Fuck those criminals, called ISPs

Recruiter is contacting me out of the blue for a vague job position. Tells me he is very interested in my skillsets as they are apparently difficult to find.

I don't hate my current job but it has some problems. My interest is piqued.

I ask for more details and tell him what minimum benefits I would expect, given I won't quit my job for less. I tell him I have a very tight schedule at work and at home right now but I could fit in some time for a 1-2h interview.

He tells me I'll get more details in the next interview and tells me there will be a little coding test. Ok sure...

Dude proceeds to send me a test description by email. It consists in designing an actual small python project. Would take at least 1 full day of work (tests, doc and functionality included). I have 3 days to complete it.

fuckThat.jpg

Is this guy for real? In this market?

Wow! They are incredible!

I keep creating new email filters every week or so, and they keep finding new ways to send me spam!

The best part is - these emails are sent from our internal infra. Judging by the sender it looks like they have created a bot collecting various events and sending them to... everyone.

Much smart. Many useful.
Much working

Something strange happened the other day… I requested the "free" Community License of Syncfusion (the company that provides a lot of .net, uwp, web, etc. components).

After a few minutes they called me... although I didn't provide my phone number…
I signed up using my LinkedIn account, but there isn't my phone number there… 🤔
I don't remember I've ever shared my phone number anywhere on the internet, but ok… maybe I did in the past.

More than 800+ components for free (if you're not a big company), a really nice offer.
So I decided to send the link to my friend.

He doesn't even have LinkedIn… he created a fucking new account just for that, without any private information about himself.

10 minutes later… they called him. HOW? 😱

We checked our accounts on Syncfusion, created just before that (without writing anything about ourselves, just by clicking on "Sign In"), and they have our addresses… How do they fucking know where I live?

I still can't understand how they did it, my phone number is registered to my father, so they couldn't just search it…

The same day they sent me an email.
I answered it asking "How did you know my phone number?".
They replied: "I got your number because when you downloaded our community license you put your email and phone number.".
I never did it. They didn't ask me anything.

It'll probably remain a creepy mystery… it's really so easy for a company to steal your data, and they really do it so publicly without any problem?

Remember my rant about having to write a newsletter which works with MS Outlook?

Remember that rant by @EclipseMain about teachers teaching how to build a website in MS word?

Well. The two just became united. I had finished the fking newsletter and was waiting for approval. They kept on introducing last minute changes, a commata here and there and whatnot. I literally was waiting for 2 weeks to send that shit out.
My boss gets the glorious idea that if I complain so much about Outlook and Microsoft, lets have the secretary design the newsletter from scratch, literally copying my design, in ms word... argument: one can send an html email out from word.
...
Then they ask me which one should be send out. I say I can apply the design suggestions to my newsletter but if we sent theirs, with all the weird fonts and being even less responsive then my suggestion, it would be even worse.
What the fuck.
Also: they let me waste a lot of time on this thing to tell me later oh we have money left lets hire a designer. Why not do that from the start? Ffs... <.<

At my previous job I used to deal directly with a client. This client wasn't particularly tech savvy although he was the head of IT department.

During the beta testing phase of the project. The client would regularly send me emails with snapshots of his laptop with application open accompanied by some amount of text to explain what the error/problem he was facing.

One fine day I got an email with a very wierd error. It was a module for attendance of employees based on which salaries were calculated. The mail had a snapshot and some text saying that he was unable to see the attendance for the dates 22, 23, 24 and so on...

I immediately replied with a snapshot of the calendar highlighting the date, which was the 21st of the month. Those attendance are empty because they haven't been marked yet.

No reply untill the next day with more "errors" 😂

So we are implementing a big and very complete localization management system on my company. The system has great features, indeed, but:

1. We cannot use the browser back button, because it is js and it appears no one cared about it (I am not a js Dev, but you can UAE the back button on my site that has js);

2. It is very customizable, but not intuitive. So you have one million options and you never know where to change what you need;

3. It has a save button everywhere, but most options are saved automatically, so you never know when you need to save. Actually, people from the webapp company use the save button as refresh, once we cannot use the browser refresh button;

4. Combo boxes load the elements while you scroll them, so to scroll to the bottom, you need to keep scrolling several times, waiting it to load the elements;

5. It does not allow you to open more than one tab of it at the same time. So if you need to see more than one information from different items, you need to navigate and wait the loading times to see what you need;

6. Emails are not sent in a different thread. So each action that send emails you need to keep waiting until the emails are sent (sometimes there are several emails sent in one action) to continue using it;

7. They not only store and send back your password by email if you loose it, but, as admin, if I click the button to send the user password to him/her, it keeps a copy of the email with the user password in my sent items;

8. To be able to send emails (they are really necessary), I need to include my SMTP info with login and password. So they have not only the system password saved, but everyone email login and password as well.

I am sure there is more, but I can't remember for now, and we are still trying to figure it out how to back our data, as it appears the only possible backup is their own.

I work for a web agency.
Over the last 18 months a company asked us about 5 different quotes for rather minimal changes to their website.
While being minimal changes, estimating costs for them still requires several hours of work for research, meetings, correspondance and writing the damn things. They never even gave us a response (neither positive nor negative), except once where they told us that they wouldn't pay for project management because their instructions are so clear that PM isn't necessary.

As a response to the last one, after several months, they send us a 10 pages long pdf with requirements for a new website (or a "restyle" like they call it, even if it has absolutely nothing in common with the current one).
We inform them that we can't permit ourselves to continue studying new solutions for free and therefore tell them that a detailed offer would cost them something like 300$, and that amount would then be discounted from the eventually accepted job. We also roughly estimate a price range of about 15k - 20k for the new website.

We get an email back, from the CEO (until now it was a secretary), with essentially 3 arguments written in condescending form:
1. he brags about his revenue being over 9 billion $$$ a year, and that being a part of a global holding for which "communication is essential" (sic.) means that they need to coordinate and "can't simply accept an offer" [even if it's 400$, for specific change exactly requested by them, I guess...]

2. 15k is too much [... for the website representing this 9 billion dollar holding on the internet, for which the requirements are written in the 10 pages long pdf]

3. He asks for a meeting

We accept the meeting, we go to their office.

When we arrive there, the secretary informs us that the CEO will not participate. So we talk the her and the head of the "Communication Dept" in videoconference.
I explain them that if the sum, which we thought would be appropriate (~15 - 20k), is too high, the Pareto principle would allow us to, theoretically, achieve about 80% of the features and quality for about 20% of the cost. Their genuine response is:
"So your estimate was wrong! You can do it for much less!".
I try to explain them that the most money in a project goes into "attention to detail".
The "Communication Dept." person, who is "doing this job since too much time" (sic.), refuses to believe and insists that "details" don't exist on the web.
I tell her: "In any kind of work, the more effort you put into something, the better it tends to get, with diminishing returns".
She insists: "I don't understand this".

So now I'm here, doing the 6th offer, free of charge, for a 5k website, for a company that generates 9kkk revenue each year, trying to define a "Definition of Done" that works out.

FML I guess.

Sorry for the long post.

One of the things I have no fucking patience for is bureaucracy. For the last year I've been working for a company I have no problem with, I like the place and I like the people here. Recently I was contacted by another company and offered a better salary to work for them. I was open about it with my boss and we both accorded that I will receive the same salary to stay (It was ok to me since I feel comfortable here), but in order to do that I'll have to sign a new contract. Ok, no big deal. Few days later a HR girl contacts me to send her all the documentation needed to elaborate a contract, and I was like 'You guys already have all my documents, been working here for a year'. But Ok, I tried not to be picky and just sent her everything again. Then she requests online psychometric tests, sends a shitload of formats to fill, like personal references, their company-custom resume format, privacy policies, and many more stupid and irrellevant paperwork nobody should need when a person has been working for you for a year and you want him to stay. I really tried to be patient and do everything the HR girl wanted me to do, but for one reason or other, she kept rejecting the formats I was sending (I had to download, print, sign, scan and resend many of them). We've been wrestling for an entire fucking week over this shit via email and she can't just write a new contract, make me sign it and leave me the fuck alone. The last thing she compained about was a stupid personal reference format I didnt scan with my signature on. This other company wants me to start next monday. I guess the next document I'll be sending her will be my resignation letter.

A year ago it took me hours to get SSL working on my Digital Ocean droplet I was using to host my website. I had no idea what I was doing and even though I 'knew' how to use the terminal and do most things, I wasn't confident or competent to only rely on the CLI.

About a year later (today) I get an email that my SSL is about to expire and needs renewed. Done and taken care of within 20 minutes, (with a 2 hour gap due to waiting for the cert authority to send me the zip of files)

All that time using i3 and moving to Linux is paying off. Maybe by the time I can afford to build my next desktop I can make my main OS linux

tl;dr - My company makes me pass around code over email. Is this normal?

How we fix bugs at my company.
1. Simulate bug in dev env (ok, cool)
2. Get the required code from svn and make changes locally (so far, so good)
3. Deploy changes in dev env and test (yeah!)
4. Take screenshots of fix in action along with the files you've changed and mail it to the respective leads (really? send code via mail?)
5. Keep changing your fix based on feedback and keep repeating above steps (what!)
6. Once approval mail comes, check-in your code in the svn branch for deployment and testing in the test env (QA team)

My question to you fine folks is, is this normal? Is this how most companies work? Passing around code over e-mail? Where the different versions of your fix are just attachments in emails. Or have I committed a sin by being a part of this heinous act?

Man, I'm sure there are a million of these posts right now but...

The hiring market and hiring culture nowadays is so damn frustrating. I have a decade of experience in multiple senior/lead/principal roles at both big name companies and high-growth startups, along with a very well-written resume.

Even with this, I can barely get an interview these days. I'll apply to a role that lists qualifications for which I'm an exact fit, and either get a quick auto-denial or just never hear back at all. It doesn't matter if I custom-craft my resume and cover letter to match the job description or just send my standard resume and cover letter. We all love those pandering and patronizing "We know that this isn't the news you wanted to hear, but keep trying! Maybe you'll be good enough for us someday!" auto-denial email.

Sometimes I'll receive a denial, look back at the job posting, that they needed somebody with NLP experience or something, and say to myself "Fair enough, that makes sense." Other times, I'll look at the posting and say "Oh come on, I check every single box." It makes you wonder "What the fuck are you actually truly looking for?"

Sometimes I'll look at the company's current employees and see that almost every single one is ex-FAANG, indicating that the company will almost only hire other ex-FAANG employees (despite there being thousands of other well-qualified candidates out there who are just as talented and skilled as those ex-FAANG candidates.)

Other companies seem to be "brand shopping" for ex-FAANG employees after all the recent FAANG layoffs, hoping to land a bargain on an ex-Google engineer so they can brag that their product was built by the same people who built Google.

Then there's the question of even making it past the ATS and in front of an actual human's eyes. The hiring culture seems to be an ATS SEO game nowadays. God forbid that you didn't include the super secret magic keyword in your resume, else you'll automatically be filtered out and denied.

It's just incredibly frustrating and makes you wonder what kind of candidate you need to be to even get a first round interview nowadays. Do we all need to have a glowing personal recommendation from the ghost of Steve Jobs in order for a 50-person startup to even open our resumes?

Look, if I send you an email, don't just immediately ping me via IM to answer. I sent you an email because (a) I was too busy to chat in the first place, and (b) it wasn't a super-critical question requiring an immediate interaction. I was, in fact, trying to do YOU a favor by using a medium that almost by design doesn't dictate an instant reply. You basically defeated the entire purpose of me CHOOSING to send an email in the first place.

Yeah, I know, I should just be happy that you are a helpful person who respects me and so wanted to get to me ASAP rather than one of the dinguses that never answer anything... but I'm a dick too, so I'm not.

Honor the "Importance Code of the Communication Mechanisms", damn it!

There you are, fiddling with next.js webpack settings, because your isomorphic JS-in-CSS-in-JS SSR fallback from react-native-web to react-dom throws a runtime error on your SSR prerendering server during isomorphic asynchronous data prefetching from Kubernetes backend-for-frontend edge-server with GraphQL.

You have all that tech to display a landing page with an email form, just to send spam emails with ten tracking links and five tracking beacons per email.

Your product can be replaced by an Excel document made in two days.

It was developed in two years by a team of ten developers crunching every day under twelve project managers that can be replaced with a parrot trained to say “Any updates?”

Your evaluation is $5M+. You have 10,000 dependency security warnings, 1000 likes on Product Hunt, 500 comments on Hacker News, and a popular Twitter account.

Your future looks bright. You finish your coffee, crack your knuckles and carry on writing unit tests.

I am beginning to hate the relationship between email and my clients. I never thought it would come to the point where email is the worst communication platform I've ever used because some of my clients simply don't know how to use it properly.

I have one client who never uses the subject header in his emails. This makes conversational threads very difficult to follow, and I can't just scan the inbox I have for him. I have to actually do searches on my emails just to find recent conversations.

For some reason nobody knows how to start a new email thread. I have multiple clients that will just take the last email that I sent them, regardless of what it's about, and start a new conversation completely unrelated to the other email by hitting"reply". I end up with email threads that are 60 to 100 emails long and contain many different subjects, which again makes it hard to find anything. Never mind that they've usually put two or three important attachments, or username password combinations, or other valuable information in there amongst all the noise.

Worst of all, I have a few clients and co-workers who insist on starting a new email thread whenever anything about a particular issue comes up. This means that just today I have five separate email threads about the same goddamn issue from the same damn person. Am I supposed to respond to each thread with the same damned information? One of these people is supposed to be both a media consultant and an SEO expert and really should know better. Also, if you do actually send me an email with a subject like "the robot.txt error", please don't give me one sentence about that and five paragraphs about what color you'd like the background to be. That's ridiculous. How the hell am I supposed to find that later? Especially since we already discussed this in the other email that sitting in my inbox.

I swear I am setting up a bug tracking system simply so that my clients can log in and leave me bug reports, and feature requests, and will stop filling up my poor email boxes with what amounts to piles and piles threads that I have to sort through.

For a person who suffers with a form of ADD this is extremely frustrating. Why is it so difficult for my colleagues and clients to write good emails with good subject lines, and reply to the right damn emails?

Am I just being too anal, or does this bother others as well?

So one of my clients had a different company do a penetrationtest on one of my older projects.

So before hand I checked the old project and upgraded a few things on the server. And I thought to myself lets leave something open and see if they will find it.

So I left jquery 1.11.3 in it with a known xss vulnerability in it. Even chrome gives a warning about this issue if you open the audit tab.

Well first round they found that the site was not using a csrf token. And yeah when I build it 8 years ago to my knowledge that was not really a thing yet.

And who is going to make a fake version of this questionair with 200 questions about their farm and then send it to our server again. That's not going to help any hacker because everything that is entered gets checked on the farm again by an inspector. But well csrf is indeed considered the norm so I took an hour out of my day to build one. Because all the ones I found where to complicated for my taste. And added a little extra love by banning any ip that fails the csrf check.

Submitted the new version and asked if I could get a report on what they checked on. Now today few weeks later after hearing nothing yet. I send my client an email asking for the status.

I get a reaction. Everything is perfect now, good job!

In Dutch they said "goed gedaan" but that's like what I say to my puppy when he pisses outside and not in the house. But that might just be me. Not knowing what to do with remarks like that. I'm doing what I'm getting paid for. Saying, good job, your so great, keep up the good work. Are not things I need to hear. It's my job to do it right. I think it feels a bit like somebody clapping for you because you can walk. I'm getting off topic xD

But the xss vulnerability is still there unnoticed, and I still have no report on what they checked. So I have like zero trust in this penetration test.

And after the first round I already mentioned to the security guy in my clients company and my daily contact that they missed things. But they do not seem to care.

Another thing to check of their to do list and reducing their workload. Who cares if it's done well it's no longer their responsibility.

2018 disclaimer: if you can't walk not trying to offend you and I would applaud for you if you could suddenly walk again.

Oh boy, this is gonna be good:

TL;DR: Digital bailiffs are vulnerable as fuck

So, apparently some debt has come back haunting me, it's a somewhat hefty clai and for the average employee this means a lot, it means a lot to me as well but currently things are looking better so i can pay it jsut like that. However, and this is where it's gonna get good:

The Bailiff sent their first contact by mail, on my company address instead of my personal one (its's important since the debt is on a personal record, not company's) but okay, whatever. So they send me a copy of their court appeal, claiming that "according to our data, you are debtor of this debt". with a URL to their portal with a USERNAME and a PASSWORD in cleartext to the message.
Okay, i thought we were passed sending creds in plaintext to people and use tokenized URL's for initiating a login (siilar to email verification links) but okay! Let's pretend we're a dumbfuck average joe sweating already from the bailiff claims and sweating already by attempting to use the computer for something useful instead of just social media junk, vidya and porn.

So i click on the link (of course with noscript and network graph enabled and general security precautions) and UHOH, already a first red flag: The link redirects to a plain http site with NOT username and password: But other fields called OGM and dossiernumer AND it requires you to fill in your age???
Filling in the received username and password obviously does not work and when inspecting the page... oh boy!

This is a clusterfuck of javascript files that do horrible things, i'm no expert in frontend but nothing from the homebrewn stuff i inspect seems to be proper coding... Okay... Anyways, we keep pretending we're dumbasses and let's move on.

I ask for the seemingly "new" credentials and i receive new credentials again, no tokenized URL. okay.

Now Once i log in i get a horrible looking screen still made in the 90's or early 2000's which just contains: the claimaint, a pie chart in big red for amount unpaid, a box which allows you to write an - i suspect unsanitized - text block input field and... NO DATA! The bailiff STILL cannot show what the documents are as evidence for the claim!

Now we stop being the pretending dumbassery and inspect what's going on: A 'customer portal' that does not redirect to a secure webpage, credentials in plaintext and not even working, and the portal seems to have various calls to various domains i hardly seem to think they can be associated with bailiff operations, but more marketing and such... The portal does not show any of the - required by law - data supporting the claim, and it contains nothing in the user interface showing as such.
The portal is being developed by some company claiming to be "specialized in bailiff software" and oh boy oh boy..they're fucked because...

The GDPR requirements.. .they comply to none of them. And there is no way to request support nor to file a complaint nor to request access to the actual data. No DPO, no dedicated email addresses, nothing.

But this is really the ham: The amount on their portal as claimed debt is completely different from the one they came for today, for the sae benefactor! In Belgium, this is considered illegal and is reason enough to completely make the claim void. the siple reason is that it's unjust for the debtor to assess which amount he has to pay, and obviously bailiffs want to make the people pay the highest amount.

So, i sent the bailiff a business proposal to hire me as an expert to tackle these issues and even sent him a commercial bonus of a reduction of my consultancy fees with the amount of the bailiff claim! Not being sneery or angry, but a polite constructive proposal (which will be entirely to my benefit)

So, basically what i want to say is, when life gives you lemons, use your brain and start making lemonade, and with the rest create fertilizer and whatnot and sent it to the lemonthrower, and make him drink it and tell to you it was "yummy yummy i got my own lemons in my tummy"

So, instead of ranting and being angry and such... i simply sent an email to the bailiff, pointing out various issues (the ones

== Internship Interview Rant ==

This is the weirdest interview I've been to to be honest because it wasn't really ABOUT ME. It's like the boss is not really interesting in knowing what I can do, what I am capable of doing. He asked me about my educational background for 5 minutes and started explaining about the startup for 45 minutes. He explained how he came up with the idea like it was a children's bedtime story. He explain what the job is, BUT he didn't mention what programming languages they use. All he said was it required knowledge about different programming languages. I tried asking but he seemed to dodge the question for some reason by saying everyone needs to know a little bit of everything. (Srsly i don't even know what to start learning for this) After listening to him talk and talk and talk and talk, he finally said "hey, think about it and send me an email if you are willing to take it up!"

He works with STUDENTS. The team is composed of him and 5 students. o.O They all seem so..... quiet in the office. Is that normal ???? Or like shouldn't everyone be kinda "interactive" sometimes?

So there is a girl working there too for 3 weeks now but SHE IS IN ROMANIA like wtf, gr8 then i guess ill be the only girl there but hey perks of being a girl, u get to be spoiled sometimes XD it happens a lot !

Internship ad ----> Main language: English
Me: *rages internally during the interview and thinks: BRUHH WHY ARENT U SPEAKING IN ENGLISH i prepared what I was gonna say in english for an hour*
I wonder if the code is in english or maybe its not :(( But I wish it were because it would be soooo much easier in english.

And there you go, I guess I have one week to find a better internship or decide to deal with this talkative boss. This isn't exactly a story of my last job cause my last job is totally non-dev related. This is a story of (maybe) my future job unless I actually find a better internship.

Project in college, many moons ago.

Team is building a robot for a project. Nothing too crazy, it does some simple tasks like walk along a path and shit.

3 weeks for the project. 3 team members.

The largest graded part of the project is the ability to follow a path based on vision.

The 3rd member INSISTS on doing that part, he says “I want to prove to the professor that I am the smartest in the class so he helps me get a work term.”

Of course, my other partner and I see this as the complete selfishness of a child who will never be employed anywhere worth talking about anyways. He is a big asshole about it and we end up giving in.

## Week 1

We get our parts done (working together the way a team would) without his help.

He struggles, hits walls, complains. You know, dumbass grown child stuff...

## Week 2

We offer to help since we are done. He refuses. The teacher sees all of this and doesn’t like it at all.

After class the 2 of us go to the teacher and let him in on the details. The guy insisted, he is struggling and will not take help etc.

Teacher goes and talks to him and tells him it is a team project for a reason and that we should be helping. He says yes.

Then he misses the rest of the classes that week and send an email saying...

“Since everyone decided to keep interrupting me and breaking my train of thought, I could not get anything done in class. Therefore I will be staying home to finish the project from there.”

And to top it off, he didn’t even take home the robot’s connectors he needed to do the damn thing. Haha.

## Week 3

We know he wasn’t going to get it done, so we approached the teacher. We make it clear that we have done all we can and that we are not ok with losing marks because of this.

Since we are both good students that he likes, he decides to give us an option.

You can take a 50% on his part even if he doesn’t get it done (for trying to help) or we can do it ourselves and he won’t get the marks if he doesn’t finish.

## Night before

We say fuck it and do the thing.

In fact, since we were learning Java at the time we decided to do it in Java. Our other prof sees us playing with robots and gets excited, he stays with us and suggest improvements.

In the end we rewrite all 3 robot functionalities in Java and hand in the project the next day.

## The day of

Partner 3 comes into class and says this...

“That walking path part is impossible, I didn’t get it done, but I bet nobody else did either. So at least we will get a 60% on the other 2 parts!” (With a big shit eating grin)

Prof calls our group up. We walk up and the prof looks at the 3rd guy and says.

“Since you have decided to do your part alone, we will have you present your part alone at the end of the groups”

He tries to say something but the prof cuts him off and tells him to sit down.

We show all of our code and the robot does everything perfectly.

Groups go by, now it’s that guys turn.

He says that the walking part was impossible but seems to realize right away that he just saw EVERY other group get it working.

The teacher ask him to stay after class.

## Result

We got a 98 (prof said he was hoping we would have done in VB like asked but he liked the result a lot).

Other guy gets a 5% for his non-working spaghetti code on 0s on the other 2 sections. He blames us, of course.

Bonus Content:

That same asshat above once said this to me...

“I don’t indent my code so that if I work for a company and no one else can understand the code then I am unfireable!”

Yes, he wrote all code like this...

const Example = () => {
Stuff
More stuff
For() {
Stuff
If() {
Stuff
}
}
}

Fuck that guy🖕🏽

Developing a notification API, sends emails to subscribers, email API can take only 100 IDs at once, so partitioned the email list and send mails in blocks of 100.

Forgot to reset the list after every block, so each new partition got appended to the existing list and kept going on.

Ran it against a test DB, which was recently refreshed with near-prod data !!! Thousands of emails went out of the app server in one shot and everybody receiving numerous duplicate emails. Especially the ones in the very first partition.

Got an incident raised by the CEO himself reg the flurry of emails. But, things were out of our hands, quite literally. All emails are queued up in the exchange server.

Called up the exchange server team, purged​ the queued emails. No other emails were sent/received during this whole episode.

Thanks to Iterables.partition in the present day.

Anyone reading these emails we are sending?

I work at a small place. A few users are using an application at our place that I develop and maintain. We all work remotely.

I announce by email to these few users a new version release of said application because of low level changes in the database, send the timeline for the upgrade, I include the new executable, with an easy illustrated 2 minutes *howto* to update painlessly.

Yet, past the date of the upgrade, 100% of the application users emailed me because they were not able to use the software anymore.

----------------

Or I have this issue where we identified a vulnerability in our systems - and I send out an email asking (as soon as possible) for which client version users are using to access the database, so that I patch everything swiftly right. Else everything may crash. Like a clean summary, 2 lines. Easy. A 30 second thing.

A week pass, no answer, I send again.

Then a second week pass, one user answers, saying:

> well I am busy, I will have time to check this out in February.

----------------

Then I am asking myself:
* Why sending email at all in the first place?

* Who wrote these 'best practices textbooks about warning users on schedule/expected downtime?'

*How about I just patch and release first and then expect the emails from the users *after* because 'something is broken', right? Whatever I do, they don't read it.

Oh and before anyone suggest that I should talk to my boss about this behavior from the users, my boss is included in the aforementioned 'users'.

Catch-22 much ? Haha thanks for reading

/rant

Oh boy I got a few. I could tell you stories about very stupid xss vectors like tracking IDs that get properly sanitized when they come through the url but as soon as you go to the next page and the backend returns them they are trusted and put into the Dom unsanitized or an error page for a wrong token / transaction id combo that accidentally set the same auth cookie as the valid combination but I guess the title "dumbest" would go to another one, if only for the management response to it.

Without being to precise let's just say our website contained a service to send a formally correct email or fax to your provider to cancel your mobile contract, nice thing really. You put in all your personal information and then you could hit a button to send your cancelation and get redirected to a page that also allows you to download a pdf with the sent cancelation (including all your personal data). That page was secured by a cancelation id and a (totally save) 16 characters long security token.

Now, a few months ago I tested a small change on the cancelation service and noticed a rather interesting detail : The same email always results in the same (totally save) security token...
So I tried again and sure, the token seemed to be generated from the email, well so much about "totally save". Of course this was a minor problem since our cancelation ids were strong uuids that would be incredibly hard to brute force, right? Well of course they weren't, they counted up. So at that point you could take an email, send a cancelation, get the token and just count down from your id until you hit a 200 and download the pdf with all that juicy user data, nice.

Well, of course now I raised a critical ticket and the issue was fixed as soon as possible, right?
Of course not. Well I raised the ticket, I made it critical and personally went to the ceo to make sure its prioritized. The next day I get an email from jira that the issue now was minor because "its in the code since 2017 and wasn't exploited".

Well, long story short, I argued a lot and in the end it came to the point where I, as QA, wrote a fix to create a proper token because management just "didn't see the need" to secure such a "hard to find problem". Well, before that I sent them a zip file containing 84 pdfs I scrapped in a night and the message that they can be happy I signed an NDA.

One of my worst WFT moments was just over 2 years ago.

A former colleague had been tasked with “upgrading” our solution for handling customer specific CSS on our platform for building newsletter emails.

He had been with us for about 5 years and ported most of the front end gui over that time from classic asp to .net and C#.

This work started in November and with a pause over dec-mid jan for high season and Christmas leave he continued.

In the beginning if mars we had the first of multiple WTF on that when I realized that his solution required a lot of special CSS or rather LESS, more than the a actual HTML for the template, and all was custom less rules that was very hard to understand.

We found that he actually never really understood how LESS worked and had tried to do things in a very backward way. Another colleague jumped in and manage to clean it up a bit so it got down to manageable levels.

Then in the end of Mars came the next bigger WTF. This is a newsletter building application. Turns out the new LESS based solution was entirely dependent on the js version of LESS and only worked when running in the browser. Guess what, the email send engine is not a browser and css classes and rules generally does not work in emails.

The new solution was impossible to integrate with the part that built and sent the emails without some very heavy rework.

Oh, and it was also completely incompatible with 12 years of old newsletters and customer templates that just did not work.

And of cause, he had not shown any of this in code reviews but rather just merged it part by part to the new version branch interleaving it with 5 months of other work.

He left the company short after.

In my previous company we developed a CRM web app for the company to use internally and it was in my humble opinion really easy to make sense of, but for some freaking we kept getting calls whenever someone got an error, and our default response was always to send us an email, then we will get back to you, as it was mostly stupid things they called about, for example, a customer might have to be status terminated, before you can click button A, button A would then be disabled and employees would call asking why. Apparently, people got annoyed by our response and went to the management, to get some guidelines as to when they could call the "development apartment" for help, so the management sends out some guidelines as to when they could call, write or whatever... The following was done without consulting us in any way ANY WAY AT ALL!... Because we all know management knows fucking best, and why bother asking the people that sit with it every day, and the way it was done was by saying:

If the background color on your error is red, it means the error is fatal and you can call the developers immediately, if its orange send an email and they will answer within 48 hours LIKE WTF... Seriously???. That was basically it, and honestly we had just been using colors, without much thought to it ofc red, was an error etc. But they we're not "OMG EVERYTHING IS BREAKING" alert, so we decided to use a couple of hours refactoring the color of the flash errors, and after that, we did not have many red alerts(None, yes none what so ever) We changed all the red ones to orange, and introduced some new colors. That worked for some time around 6 months or so, but then people obviously started calling again like, why even bother... So we created a simple service desk, blocked all incoming calls to our phones that were from regular employees, heard a lot of complaints about this from the employees, management was mad, we had so many meetings with those top paid management fuckers that know everything (way better than you and me), about how to handle this. As it took way too much of our time, that people couldn't bother trying simple things, or make some sense as to why a button is disabled etc. We ended up "winning", was allowed to block calls for some time, till the employees had learned to use a freaking simple service desk, it's not fucking rocket science Okay, stop being a pain in the ass... And it actually fucking worked! Most relaxing time after people got a hang of using the service desk instead of calling life was good after that... <3

SharePoint things that I get yelled at by customers for:

Setting up page permissions wrong (even though the real problem is that a coworker didn’t check the page in)

Writing the workflow wrong and nobody is getting emailed (even though they didn’t select who to send the email to)

Not magically knowing that they wanted the new intern (who started Tuesday) to be given full design rights on their page

Not magically knowing that their discussion mod quit a year ago (before I started here) and now nobody can feature a post

Not spinning up an entire new site so that they could post a link to a single sign up sheet for their team (of 10 people) barbecue

Somehow making it so MS Edge can’t handle high res images correctly (because I totally created Edge (which isn’t even a supported browser here))

Not responding immediately when they submitted a ticket at 7:00pm (I’m off at 5) asking me to change one word on a page they have edit rights to

Not giving their admin assistant global design rights for our entire organization

Not giving them access to a confidential folder that has nothing to do with their job

Telling the owner of aforementioned folder that they’re not allowed to store confidential data in SharePoint

Making workflows too confusing for them to figure out

Fixing shit workflows that their ex coworker built wrong

Generally having the word SharePoint associated with my name

I live in a 3rd world country so we don’t have a lot of technological advancements as compared to to developed countries. This means true technological talent is very rare maybe 0.01% of the people in the space, which in this case is programming. Why then do these dumb Fucks who didn’t even score good enough grades to attend any computer science related course which aren’t even that high, so high minded(pun may be intended). Seriously every time i meet someone somewhat capable in their domain e.g. mobile devs or frontend devs, talk like they can move the fucking world and change the course of humanity but when you ask them to pass down the knowledge you will receive a fuck u note of no reply. This pisses me off because I thought because of our slow progress in catching up with the world we would have communities that aim to expand the knowledge of everyone and help everyone help themselves.
I write this because I’ve attended so many meetups around my area and every time I ask someone for help to get to some enlightenment as they have the reply is always put down your email and I’ll send it to you and this is the last you ever hear from them.
The worst part is you’ll see them bragging on local forums about how awesome they are and see them poking holes at other peoples attempts. Seriously if you are so great why aren’t the tech giants of the world salivating over your talents.
Personally I believe that these people are afraid that once they pass the knowledge someone will beat them at it and they won’t be as “awesome” as they initially thought.
That said not everyone is like this we have some good eggs in the basket. To the others I would like to let them know that we can’t know everything and someone somewhere is always gonna be better than us, a candle never loses its light by lighting another candle. If you are one of these people please try and make a change. You never know what’ll come out of it.

Client contacts our company that his site is down, we do some investigating and the only way we can access the site is on a mobile phone. From the office computers the site never loads and times out. Since we don't host the site and I've never logged into it before I don't have a lot of details so I suggest they contact whoever hosts their site. This is where things get weird.

Client tells me that the site is hosted on someone's home server. I tell him that this is quite strange in 2018 and rather unlikely and ask if he was ever given access to the site to log in or if he has access to his domain registration, GoDaddy.

He says he doesn't understand any of this and would rather I just contact his current developer and figure it out with him. We agree that he needs to get access to his site so we are going to migrate it once I get access to it.

I email his current developer letting him know the client has put me in contact with him to troubleshoot the issues with the site. I ask him some standard questions like: where is the site hosted? Can you access it from a computer? Do you have some security measures in place to block certain IP ranges? Can you give me from access to get the files? Will you send me a backup of the site for me to load up on my server?

*2days pass*

Other dev: Tell me the account number and I'll transfer the domain.

Me: I'll have to get back to you on that once I talk to the client and set up his GoDaddy account since we believe the business owner should own their domain, not their developers. In the meantime you didn't answer any of the questions I asked. Transferring the domain won't get the site on my server so I still need the files.

*3 days pass*

OD: You are trying the wrong domain. The correct domain is [redacted].com I'll have my daughter send you the files when she gets in town. We will transfer the domain to you, the client will forget to pay and the site will go down and it'll be your fault.

Me: I appreciate your advice, but the client will own their domain. I'm trying to get the site online and you have no answered any of my questions. It's been a week now and you have not transferred the domain, you have not provided a copy of the site, you have not told me where the site is hosted. The client and I are both getting impatient at this point when will we receive a backup of the site and the transfer of the domain?

OD: Go fuck yourself, tell the client they can sue me.

If the client is that terrible, wouldn't you want to hand them off to anyone willing to take them? I have never understood why developers and agencies try to hold clients hostage by keeping their domain or website and refusing access. From what I can tell this is a freelance developer without a real company so a legal battle likely isn't going to go well since the domain is worthless to him as the copyright to the name is owned by the client. This isn't the first time we've had to help clients through this sort of thing.

Godaddy protects spammers

When you find that a domain that is sending spam is hosted by Godaddy you send it to abuse@godaddy.com. They in turn send you message saying for spam go to the ftc.gov. The ftc.gov says to go to the email host and report to their abuse account. Neither party has an interest in stopping spam anymore.

So Godaddy supports and protects spammers.

So it's required by law to chip and register your dog. I just got a puppy so I had to change the owner of the dog from the kennel to me. And the only thing I needed was my chipvalue and the registration number.

So all I have to do is scan the dog and try the registration numbers and then I can change the owner. Like wtf. And it does not even send a confirmation email. I checked by changing owner and email again.

My registration number is only in the 600K so other registered pets should be easy enough to bruteforce.

Or am I missing something?

Just about every meeting goes the same way. I (or a different developer) explain something to the client and they agree and say it makes sense. Great, that takes 5 minutes. Then the project manager jumps in and says the same thing all over again but takes twice as long and confuses the client. By the time I (or the other dev) are able to clarify to the client the boss jumps in with a random comment that is either completely irrelevant to the discussion at hand (showing he wasn't paying attention) or that undermines all we had done up to that point. At this point the project manager then sums it all up with something like "great meeting" and "we'll send you an email". Now both the client and I are confused about what is going on... After the meeting the project manager again reiterates everything that we had already said. A simple 5 minute meeting is now 45 minutes long. So. Stupid.

A long long time ago ( 2007 I think ) I worked for a company that made landing sites, so basically an email campaign would go out, users would be sent to a 1 page website with a form to capture their data, ready to be spammed even more. You know how it was back then.

So I worked with a guy who we had just hired, I didn't do the hiring but his CV checked out, so I gave him one of my tasks. Now most pages were made with js and html, with a PHP backend ( called with Ajax). Now this guy didn't know PHP so I was like all good, ASP works too at the end of the day we don't judge, we do like 2 or 3 of these a day and never look at them again. So he goes of and does is thing.

3 weeks later, the customer calls up to me they still haven't received their landing page. Ok so he probably forgot to email the customer np, I tell him to double check he has emailed the customer. Another week goes by end the customer calls back, same problem. At this point I'm getting worried, because we're days away from the deadline and it was originally my task.

So I go back to the guy and I tell him I want that landing page so I can send it myself, half thinking to myself that we had a freeloader, that guy that comes in to companies for 3 weeks, doesn't work, but still cashes his pay. But no, this was much worse.

So he tells me he has finished yet. I ask him why, what's the blocker ? You had 4 weeks to tell me you were blocked and couldn't progress. And his answer was simply, because I wasn't blocked I have been working on it this whole time. So I tell him to zip his project up and email it to me. We didn't do SVN or git back then, simply wasn't worth it. So he comes back to me and says the email server is telling him attachments can't be bigger then 50mb. At this point I'm thinking he didn't properly sized the art or something, so I give him a flash drive to put it on.

When I then open the flash drive, the archive is 300mb, thinking to myself, the images weren't even that big to begin with.
So I open it up, and I don't even find any images, just a single asp page. About 500mb. When I opened that up and it finally loaded, I saw the most horrendous things ever.

The first 500 lines was just initializing empty vars. Then there was some code that created an empty form with an onChange event that submits the form. After that.. it was just non stop nested if's. No loops, no while, for, foreach, NO elseif's, just nested if's, for every possible combination of the state the form could be in. Abou 5000 of them, in a single file. To make matters worse, all the form ( and page ) layout was hardcoded in the if's. Includes inline css, base64 encoded images, nothing but as dynamic, based on the length of the form he changes the layout, added more background etc. He cut the images up for every possible size of the page and included them in the code.

I showed it to my boss, he fired the guy on the spot. I redid the work from scratch, in under 4 hours. Send it to the client. they had no ammends to make, happy as Larry. Whish I kept the code somewhere.

Morale of the story, allways do a coding test on interviews, even if small things just to sanity check.

##Design to front-end conversion

Me - Send me the designs so i can start working it

Graphic Designer - Done ( Sends PSD files )

Me - Send me them separately, element by element, with transparency, color codes and flattened designs not PSD's

GD - Done

Me - Opens email to see elements that should be transparent saved as jpg's

Me - Opens PSD's, crop and save elements.

Meanwhile explains next time do this and that so it'll be easier.

Usually this happens few times a month

A dev found a bug I created where I set a SQL parameter name to @OrderID instead of the expected @Order. The standard is @OrderID, there is one stored proc where it's @Order.
Oops...I didn't catch it because the integration test didn't cover that area of the code. My mistake...I should have checked...I take complete responsibility for the screw up.

He let me know by email..
"When refactoring, from now on check the stored procedure parameters, there are a few that don't follow the standard."

I was like "from now on..."? ...wow....bold comment from someone responsible for code that doesn't check for nulls, doesn't log errors, and relies on exceptions for flow control. You wouldn't even have known about the error if I didn't modify your code to log the error (the try..except returned false)

I really wanted to reply ...

"Fixed. From now on, when you come across those easily found bugs, go head and fix it, write a test, and move on. Don't send a condescending email to me, my boss, your boss, all the DBAs, and the entire fracking order processing team. Thanks."

But..I thanked him for finding and letting me know...we're a team..blah blah blah..

Frack..people suck.

...What a day ,
"CTO new priority need this project started and completed ASAP."
Me: "What about my current project you wanted me to work on that was a high priority which took over Another project I was supposed to be working on?"
CTO: "This one is a higher priority than both of them"
Me: "ok sure shall get onto it".
PM: "A client has come in with an issue on another project I need this fixed now".
Team leader assigns me a bunch of tasks that need to get done which is ok but 5 people need me to get it done so they can do the bulk of their work.

Later for a side project CTO asks me to get a list together of things that are missing for this side project, about 60 seconds later he asks me to send him the email now - bare in mind nearly 300 assets I need to go through which are not organised so what the heck I just send him it mid sentence.

End of day get told that CTO wants me on yet another different project...

Each of these projects takes 4 months to get done. But arggggg... oh and then I hear that our new PM has decided to cut all project deadlines by half....

I am but a single person,
I just want to sit back and watch everything burn around me... But the company has a history of Scape goating people on failed project deadlines... Never a dull day in the office but tbh kinda like it.

I hate having to deal with our IT service desk. Every time it takes enormous energy to get to the right people and make them understand that no, you are not an idiot, but you actually have a technical issue.

Sure thing they do have a few competent nice folks there too I've gotten to know over time and they indeed have to deal with a ton of dumb non-tech savvy idiots on a daily basis. However, if my job title mentions "software" and "engineer" they should at least assume I'm an idiot in tech. Or something. Every single time I need to open a ticket, even for the simplest "add x to env y", I need to quadruple check that the subject line is moron-friendly because otherwise they would take every chance to respond "nah we can't do that", "that's not us", or "sry that's not allowed". And then I would need to respond, "yes you do:) your slightly more competent colleague just did this for us 2 weeks ago".

Now you might imagine this is on even another level when the problem is complex.

One of our internal apps has been failing because one of the internal APIs managed by a service desk team responds a 500 status code randomly but only when called with a specific internal account managed by another service desk team.
(when I say "managed by", that doesn't mean they maintain it, it just mean they are the only ones who would have access to change something)

Yesterday I spent over a fucking hour writing a super precise essay detailing the issue, proving a million times it's not on our end and that they need to fix it. Now here is an insight to what beautiful "IT service" our service desk provides:

1) ticket gets assigned to a "Connectivity Engineer" lady

2) few hours later she responds and asks me to give her the app and environment IDs and grant her access to those
(naturally everything in my email was ignored including these two IDs)

3) since the app needs to be in prod for the issue, I make a copy isolating the failing part and grant her access to the original "for reference" and the copy to play with

4) few hours later I get an email from the env that some guy called P made changes to the actual app, no changes to the copy
(maybe they immediately fixed the app even though I asked them to only touch the copy)
I also check the env and the live app had been shared with another 2 people giving them editing rights:)

5) another few hours pass and the lady responds that she had been chatting with P (no mention of who tf that guy is) and that P has a suggestion that might work and I should test it, "please see screen shot" for details:

These motherfuckers sent me a fucking screenshot of the env config file where "P has edited a few parameters" that might help. The screenshot had a 16 line part of the config json with a bunch of IDs and Base64 params which HE EDITED LOCALLY.

Again, because I needed a few iterations to realise what I've just witnessed:
These idiots modified some things in the main app (not the copy) for hours. Then came to the conclusion that the config needs some IDs and params updated. They downloaded the config json. Edited it locally. Did not fucking upload it back to the main or test app. Did not test it live. Did not CC in or direct the guy with changes to me. Did not send me the modified config file. Did not even paste the new IDs into the email. But TOOK A FUCKING SCREENSHOT OF THE MODIFIED FILE AND SENT THAT SHIT TO ME. And then had the audacity to ask me to test it when they had access to it and that's literally their fucking job.

I had to compare the fucking screenshot to the live config file and manually type in the changes.

And no, it still doesn't work. And Now I have to get back to them showing it still fails the same way but I just can't deal with these people. Fuck. Was hoping by the time I write it all down it'd be better, and it does feel a bit better, but I still need to get this app fixed. And I can only do it through these... monkeys. I just can't. Talking to these people drains my life energy... I'm just sad.

Is it OK to punch a game dev who codes stupid numeric bugs?

So my wife got into Stardew Valley, that admittedly awesome comfort game farming simulator.
She went pretty far in the game, and found some item that was supposed to highly increase the damage she could inflict onto cute little monster thingies.
It didn't work as intended.
Since equipping the piece of shit all her hits did 0 damage. She tossed the item away but the problem persisted. And on and on...
She took to the googles to try and find some explanation, and apparently that is a fairly common bug for mobile devs.
Then she called in the big guns (that is how I'm calling myself in this case, you will see why).

Apparently there is some buggy piece of shitcode somewhere in the game with a numerical insecure routine that overflows the attack modifier. I.e. if it was supposed to increase from 1.990 to 2.010, it actually went all the way down to -0.4.
She was lucky her attacks weren't increasing the monsters' HP.

We found a forum post where some dude said that he managed to edit the game save file and reset the negative-value attack increase modifier variable. Seems easy enough at first, but my wife uses iOS. Nothing is ever so straightforward with apple stuff.

We did get to the save file, she emailed it to me (the file has no extension and no line breaks in it, so we facepalm'd on a couple attempts at editing it directly).
I finally manage to get it into my personal 11-yo laptop... that won't open a single line file that big.

Cue the python terminal. Easy enough to read the file into a string var and search for the buggy XML tag. Edit the value and overwrite into a new file. Send it back to her by email. Figure out how to overwrite the file in iOS.

Some tense moments while the game reloads... and it works!!!! Got some serious hubby goodwill points here.
Srsly, this troubleshoot process is not for technophobes. It is out of reach to pretty much every non-techy user.

And now back to the original question: If I ever manage to find the kid who coded a game-breaking numerically unsafe routine and shipped it as if every test in the planet had waved it bye-bye, can I punch them? Or maybe buy them a beer, let's see how I get to cash that hubby goodwill tonight :)

This happened many years ago.

First, the background. I was working on a government project with a consulting firm. I would regularly sit on conference calls with several business analysts, project managers (yes, plural), and government employees where I was the only one with any technical knowledge of the platform we were working with. Of the other supposedly technical people, most of them were warm bodies hired by the consulting firm. They knew little to nothing. Most of them bullshitted their way into the jobs.

They hired a new project manager (or program manager, I don't remember) to lead the project at a high level. Things were not going well, because the environments were unstable. Since it was high security government project, we couldn't do any work for several weeks because you cannot copy work from outside environments. Literally a criminal act.

The new lead PM proceeds to take charge and send demanding emails. The one that sent me over the edge was an email that indicated we were all not working hard enough and we had to provide our detailed plans for a project in 30 minutes. Yep, she had it in all caps and a large font at the bottom - a 30 minute deadline. It would have been a rough 24-48 hours to put that together. 30 minutes was an impossibility.

That was the last straw for me. I flipped my shit and ripped my boss a new one. To be totally honest, I regret doing that. It only made stuff worse. Within a month or two, I quit along with our best business analyst.

About a year later, I found out from another government employee of the agency that a scandal erupted within the organization. At least one director level person on that team (government employee) was fired for cause. If you know how governments tend to work, generally it requires serious ethical or criminal violation for an employee to be fired. The consulting firm I was working got most of their work canceled, and they had to lay off most of that team. I'm convinced, based upon other stuff I read about my former employer, that kickbacks were involved. They had no problem paying off government employees for fat contracts and/or cooking the books (another scandal).

However, after that experience, I hope I never work on a government project EVER AGAIN.

I've always thought that Wordpress is HOT CARBAGE for custom solutions. The opinion is influenced by devRant actually. And I'm really starting to see that after few of months working with it.

For context, it's a accommodation booking site with sub-theme that uses plugins such as Woocommerce Bookings. I didn't build it but I'm now developing and maintaining it.

The emails... I've tried to make them function properly. But no. Because we skip the fucking verification step to allow instant booking it just won't send them. I made yet another workaround and casted some spells. NOW IT SENDS THE EMAIL TWICE...

I'm done. It's good enough.

So you really want me to get angry? Send me invites to more than 1 meeting a day

Mozilla really knows how to nudge one to not use email encryption by default.
Since Thunderbird has native support for OpenPGP encryption, i can only chose to encrypt all or no messages by default. There is no opportunistic mode and there are no per-reciepient encryption preferences. The Enigmail addon had both.
So i obviously have gone for encrypt-by-default.

But since then, whenever i want to send a message to the majority of my contacts, i have to manually disable the encryption or get annoyed by the no-key-found dialog.
I thought, i would get the muscle memory to just disable encryption for recipients for wich i don't expect to have a key.
But they also made the GUI so i have to open a dropdown and then click on the right item to do that. All the items basically look the same, as there is no color coding or specific icon for them. The item labels are also too long for unconscious pattern recognition.
So i didn't got that muscle memory.

I now have turned off encryption by default and will probably forget to enable it for some emails wich i actually could send encrypted...

We are researching enhancing our current alerting system (we use Splunk) to be 'smarter' about who is emailed/texted/whatever when there are problems in our applications.

Currently, if there are over 50 errors logged within a 15 minute period, a email/phone/text blast to nearly 100 individuals ranging from developers, network admins, DBAs, and vice presidents.

Our plan is to group errors by team and let each team manage their own applications. Alert on 1 error, 5, 500...we don't care, let the team work out the particulars.

The trick was interfacing with Splunk's API (that's a long rant by itself)

In about a day or so I was able to use Splunk's WebHook feature to notify a WebAPI service I threw together to send myself an email with details about the underlying data (simulating the kind of alert we would send to the team)

I thought ...cool... it worked. Show it off to the team, most thought it was a good start, except one:

Dev: "The errors are not grouped by team."
Me: "No, I threw the webapi service together to demonstrate how we can extract the splunk bits to get access to the teams"
Dev: "Well...this won't work at all."
Me: "Um..what?"
Dev: "The specification c l e a r l y states the email will be team based. This email was only sent to you and has all the teams and their applications"
Me: "Um...uh...the service can, if we want to go using a service route. Grouping by team name is easy using a LINQ query. I just through this service together yesterday."
Dev: "I don't know. Sounds like I need to schedule a meeting to discuss what you are proposing. I don't think emailing all that to everyone is a good idea."

WTF! Did you not listen to what I said?!!!

Oh well..the dev's proposal is to use splunk's email notification and custom Exchange rules with callbacks into splunk that resend...oh good lord ...a fracking rube goldberg of a config nightmare ...

I suspect we'll go the service route once I finish the service before the meeting.

Why use git, do it simple, send me your changes by email and I will merge it.
Why split split source code (js) into different files, use one so we will no have trouble about load order.
Use the same user account for github/gitlab/bitbucket/etc. So we will no worry to setup access permisions.
Use Dropbox/Drive for version control.
We will test the whole system until the end when all is finish.

I haven't felt an urge to post on here in a while just because things have been going so well. But this month, is just not that kind of month anymore.

I'm upset. I'm upset by how I've been uprooted from my routine. I know I shouldn't be that bothered by it and things always change. But what the fuck is this company thinking to be using it's own fucking home baked ticketing system!

WHAT THE EVER LIVING FUCK IS THIS SHIT!

Let's go over the issues it has
1. I can't fucking email my clients through it
2. all emails are not recognized automatically. In other words each new email creates a new ticket if it does not have the tracking number attached to it.
3. I have to fucking hunt around in my inbox that is now bombarded by every email that is created for this ticketing system. Slap on a fucking tracking number. And then HOPE TO FUCKING GOD that the person on the other end doesn't erase the subject and cause the system to create a new ticket just for it.

Let's go over Zendesk which they've decided to decomission.
1. I. DON'T. HAVE. TO. DO. ANY. OF. THAT. FUCKING. SHIT.
2. That's it. It's fucking simple

Seriously. They forced me off of my original platform because this company already had a "ticketing system", if you can even fucking call it that, working.

And just if you weren't aware, all of this change happened because my company got bought out. It got bought out by this behemoth company that isn't willing to let me continue using a system; that has been very efficient, mind you, and instead make me use their system.

I. FUCKING. HATE. THIS.

Every fucking day! I have to do this stupid bullshit of emailing clients from my personal work email instead of on the direct ticketing system.

When I first started using this thing I actually thought I could use it to email the clients. For a solid two weeks I was "communicating" to clients through their ticketing system. Only to find out that the entire time those clients were not getting my actual fucking email! WHAT THE ACTUAL FUCK?

Then these guys tell me after the fact. "Oh that's strange... We never noticed that you can't send emails through it... We always just had used our work emails."

Are you fucking jerking my chain! You guys have literally been sitting in this slimy pit of hell for so long that you don't even know there are better options out there!

You don't have to fucking live this life!!

I don't think I'm going to make it. Something needs to change. And I know upper management isn't going to do it, because I fought hard to try and keep Zendesk. They are not keeping it. After this next quarter it is officially gone.

I'm trying to think of coding solutions to make my situation better... But I shouldn't have to fucking do that! There are perfectly good working solutions out there, and this company doesn't want to budge because "that's the way we've always been doing it"

I'm going to fucking rip out my hair.

So one day I got an email from a client just before I'm about to go home saying she wanted to update some images on the homepage slider. "No big deal" I thought. So she sends me the images and two of them are squares and the other is a portrait. All of which have phone camera quality and are way too small for the desktop version of the slider. I trim and rearrange the two squares so that fit but the other one was hopeless. I cropped it poorly and hoped she didn't care about it too much.

Of course it was the most important picture she wanted.

I ask the client to send me a higher quality picture which would fit in the slider and she sends me a picture which is even taller and less wide.

"Great," obviously at this point I figure she must be checking on just her cell phone and that's why a tall picture makes more sense to her.

And of course now she needs this before tomorrow morning so now I'm staying late to edit images.

Since she's obviously only looking on her cell phone and she's made me stay so late to do this I just take the tall image and mirror it so that it looks like there are two products side by side and it fits well on mobile screens.

Ugh.

Anyone ever just get seriously discouraged about peoples view on how easy/difficult it is to code?

A client has requested that they want a system built so they can create surveys and send them to people via email all in one tool. Im not a good front end designer but I know how to develop it. So they hired a designer to send me screen mockups and I will develop them. Easy enough.

This is where the bullshit starts... The designer was supposed to send me the V1 designs last Friday so I could begin building. I told them that I could have a rough version of some pages (with placeholder text and whatnot) ready for the following Friday (tomorrow). However the designer didn't send me the designs until 5 minutes before we were all meeting yesterday. We were all going over the designs in the meeting and this is how the conversation went (roughly):

Client: Wow these designs are amazing, I cant wait to see what it looks like when it functions. Are we still going to have a demo version by Friday?

Me: Well seeing as I just got the designs today, Ill have to look them over and get back to you on a new timeline.

Designer: Yah sorry about the delay, designing can be tricky sometimes.

Client: No worries, I understand. However I want to stick to the same timeline and have the demo by Friday.

Me: Well as I said, Im only getting the designs now, this is the first time I'm seeing them so I'll have to look them over and re-evaluate.

Client: Yeah but the designs are done so it will be easy for you to code it by then. It's all right there in front of you. I need to run, excited for Friday! Bye!

Designer: Bye!

Me: ...........

-- I know its partially my fault for saying I could have a demo done by Friday assuming the designer would have it done on time but COME ON. I hate when people say something is easy when they have no idea what it entails or how to even do it.

Time to start a new interview since these shitfucks will never send me email to hire me and apparently it doesnt fucking matter if i passed hr and technical interview

quite frankly im very unexcited, tired and annoyed of taking interviews. My full time job has became taking interviews and nothing happening afterswards ever

This bullshit is extremely annoying. If this keeps on going i will demand getting paid for taking an interview. You have a privilege of interviewing ME, the LORD, and then fuck with me by reject or ghost me? You shall pay for the damages of wasting my time. Fuck you

It was the last year of high school.

We had to submit our final CS homework, so it gets reviewed by someone from the ministry of education and grade it. (think of it as GPA or whatever that is in your country).

Now being me, I really didn’t do much during the whole year, All I did was learning more about C#, more about SQL, and learn from the OGs like thenewboston, derek banas, and of course kudvenkat. (Plus more)

The homework was a C# webform website of whatever theme you like (mostly a web store) that uses MS Access as DB and a C# web service in SOAP. (Don’t ask.)

Part 1/2:

Months have passed, and only had 2 days left to deadline, with nothing on my hand but website sketches, sample projects for ideas, and table schematics.

I went ahead and started to work on it, for 48 hours STRAIGHT.

No breaks, barely ate, family visited and I barely noticed, I was just disconnected from reality.

48 hours passed and finished the project, I was quite satisfied with my it, I followed the right standards from encrypting passwords to verifying emails to implementing SQL queries without the risk of SQL injection, while everyone else followed foot as the teacher taught with plain text passwords and… do I need to continue? You know what I mean here.

Anyway, I went ahead and was like, Ok, lets do one last test run, And proceeded into deleting an Item from my webstore (it was something similar to shopify).

I refreshed. Nothing. Blank page. Just nothing. Nothing is working, at all.

Went ahead to debug almost everywhere, nothing, I’ve gone mad, like REALLY mad and almost lose it, then an hour later of failed debugging attempts I decided to rewrite the whole project from scratch from rebuilding the db, to rewriting the client/backend code and ui, and whatever works just go with it.

Then I noticed a loop block that was going infinite.

NEVER WAIT FOR A DATABASE TO HAVE MINIMUM NUMBER OF ROWS, ALWAYS ASSUME THAT IT HAS NO VALUES. (and if your CPU is 100%, its an infinite loop, a hard lesson learned)

The issue was that I requested 4 or more items from a table, and if it was less it would just loop.

So I went ahead, fixed that and went to sleep.

Part 2/2:

The day has come, the guy from the ministry came in and started reviewing each one of the students homeworks, and of course, some of the projects crashed last minute and straight up stopped working, it's like watching people burning alive.

My turn was up, he came and sat next to me and was like:

Him: Alright make me an account with an email of asd@123.com with a password 123456

Me: … that won't work, got a real email?

Him: What do you mean?

Me: I implemented an email verification system.

Him: … ok … just show me the website.

Me: Alright as you can see here first of all I used mailgun service on a .tk domain in order to send verification emails you know like every single website does, encrypted passwords etc… As you can see this website allows you to sign up as a customer or as a merc…

Him: Good job.

He stood up and moved on.

YOU MOTHERFUCKER.

I WENT THROUGH HELL IN THE PAST 48 HOURS.

AND YOU JUST SAT THERE FOR A MINUTE AND GAVE UP ON REVIEWING MY ENTIRE MASTERPIECE? GO SWIM IN A POOL FULL OF BURNING OIL YOU COUNTLESS PIECE OF SHIT

I got 100/100 in the end, and I kinda feel like shit for going thought all that trouble for just one minute of project review, but hey at least it helped me practice common standards.

Imagine a web way ahead of our time where its size goes beyond our imagination...

This is my first rant, and I'll cut to the chase! I don't like how web currently stands. Here's what makes me angry the most altough I know there's a myriad of solutions or workarounds:

- A gazillion credentials/accounts/services in your lifetime.

- Everyone tries to reinvent the wheel.

- There's no single source of truth.

- Why the fuck there's so much design in a vision that started as a network of documents? Why is it that we need to spend time and energy to absorb the page design before we can read what we are after?

- What's up with the JS front end frameworks?! MB's of code I need to download on every page I visit and the worse is the evaluation/parsing of it. Talk about acessibility and the energy bills. I don't freaking need a SPA just give a 20-50ms page load and I'm good to go!

- I understand that there's a whole market based on it but do we really need all that developer tools and services?

- Where's our privacy by the way? Why the fuck do I need ads? Can't I have a clue about what I wan't to buy?

Sticking with this points for now... Got plenty more to discuss though.

What I would like to see:

A unique account where i can subscribe services/forums/whatever. No credentials. Credentials should be on your hardware or OS. Desktop Browser and mobile versions sync everything seemlesly. Something like OpenID.

Each person has his account and a profile associated where I share only what I want with whom I want when I want to.

Sharing stuff individually with someone is easy and secure.

There's no more email system like we know. Email should be just email like it started to be. Why the hell are we allowing companies to send us so much freaking "look at me now, we are awesome", "hey hey buy from me".. Here's an idea, only humans should send emails. Any new email address that sends you an email automatically requests your "permission" to communicate with you. Like a friend request.

Oh by the way did I tell you that static mail is too old for us? What we need is dynamic email. Editing documents on the fly, together, realtime, on the freaking email. Better than mail, slack and google docs combined.

In order for that to work reasonably well, the individual "letter" communication would have to be revamped in a new modern approach.

What about the single source of truth I talked about? Well heres what we should do. Wikipedia (community) and Larry Page (concept) gave us tremendous help. We just need to do better now.

Take the spirit of wikipedia and the discoverability that a good search engine provides us and amp that to a bigger scale. A global encyclopedia about everything known to mankind. Content could be curated from us all just like a true a network.

In this new web, new browser or whatever needed to make this happen I could save whatever I want, notes, files, pictures... and have it as I left it from device to device.

Oh please make web simple again, not easy just simple and bigger.

I'm not old by the way and I don't see a problem with being older btw.

Those are just my stupid rants and ideas. They are worth nothing. What I know for sure is that I'll do something about or fail trying to.

Most unprofessional experience at work?

Check out my previous rants. With so many, it would be difficult to pick just one.

Not sure if I've told this one before. 'Caleb' was part of a team responsible for migrating financial data from a legacy (DOS-based) system to our new system.
Because of our elevated security (and the data being plain text) Caleb had access to the entire company's payroll (including VP salary, bonuses, etc).
Solidifying my belief that that salaries should be private between the employee and the employer, Caleb discovered he was making considerably less than his peers (even a few devs that he had seniority over), and the green monster 'Jealosly' took over his professionalism. Caleb decided to tell everyone making the same and less than him, the salaries of the other (higher paid) devs, managers and VPs.
Nobody understood at the time, but these folks started to behave erratically , like showing up late, making comments like "Why should I document that? Make 'money bags' over there do it", etc and so on.

Soon at review time, Caleb decided to use his newly discovered ammunition to 'barter' for a higher salary by telling the manager if he didn't make $$$, he would send an email to the entire company containing everyone's salary.

The manager fired Caleb on the spot and escorted him out the building (Caleb never had chance to follow thru with that threat)

When word got out about Caleb's firing (and everybody knew why), those other employees started showing up on time and stopped complaining about doing their job.

- have/share an agenda as soon as possible
- each talking point should identify a problem. Make a list of strategic questions answers to which would make it perfectly clear what and by whom has to be done to resolve them.
- plan meeting duration according to the list of questions. Make sure you meeting room reservation gives you enough time
- take notes
- be prepared for a need for another meeting(s), if during that meeting it comes clear that:
> more/other people need to be engaged
> some things are not clear and need more investigation before going further
> you have run out of time
> there are other problems tgat need to be worked out and it might cobsume too much time to do this in a current meeting
- do not turn the meeting into a chat. It's counter-productive, tiring to the listeners and a waste of time
- do not try to cover many topics. The less, the better. Unless they are very tightly coupled.
- do not invite people you do not need or there is a very slim chance you will need.
- only schedule meetings when the situation needs to be DISCUSSED among multiple parties
- that being said, do not schedule meetings when it's more convenient to communicate otherwise, like email, chat, etc.
- after the meeting make a summary and send it our to all the participants. They might reply and clarify if you have misunderstood smth or missed some important point.
- during the meeting assign tasks to each other. Verbally. Make notes. After the meeting reflect them in jira, rally, wtv.
- while assigning tasks nake sure the assignees have no blockers to work on them and make sure they understand what, when and how should be done. Some tasks might be dependedt on each other, work the sequence out.
- while assigning tasks ask "for ETAs. They might be as silly as 1-hour-to-2-weeks, but they still let you know what to expect.
- offer your assistance to the task assignees if they need any while working on their tasks

- work on your language, grammar, syntax, etc. Reading texts with typos/mistakes is repelling

- be a leader, an authority everyone is looking up to. Not a boss.
- avoid saying NOs. Be more of a "do we really need this; can we do this some other way/time; I can't promise anythibg but I'll see what I can do about it" kind of person.

Just got an email from HR asking everyone to put in leave for Christmas by TODAY.
Christmas is like a month away...
Before this email, there is no similar announcement whatsoever informing we have to put in leave by certain date.
It's lucky I checked my email (because I basically ignore it unless someone comes and tells me he's gonna send me something through it). It's luckier I got my Christmas plan sorted.
But... What if I'm still figuring out what to do for Christmas? Is this reasonable?

Wasn't a "real" interview, but a simulation, with a internship maybe if the HR is convinced. Yeah, not a real interview but with a job. whatever.

So I made my interview, and the guy was also there to tell me what's good, what's wrong and give me some tips for my CV.

But since it wasn't official, he told me with a big smile that I should cut my hair because that's not "clean".
And it was one of the big lines of his feedback.
Worse is, he asked a friend to remind me that, and since he said he will send by email the recap of the simulation, told me one more time to cut my hair.

Well, I got an internship somewhere else, they were more open-minded to hair apparently.

Seriously, that asshole pissed me off that much back then.

The HR for my last employer sucks.

After I left, my employer changed record keepers for the 401k before I could rollover the funds to an IRA. I thought, “It will be fine. I’ll wait until they finish setting up the new record keeper. Then, I can do the rollover.”

When the blackout period was about to end, I didn’t receive any instructions about the new record keeper. The funds had been transferred already and I called the old record keeper to confirm it was done by my former employer. I think, “Maybe they forgot to contact me because I’m no longer an employee.”

I email HR and ask when I can expect instructions on how to access the new record keeper. Idiots send me instructions for the old record keeper and how to file for a distribution. HR had actually called the old record keeper for these instructions when the funds were no longer with the old record keeper. WTF 😤

It takes all of my strength to write a civil email. I remind them that funds were transferred nearly 2 weeks ago by them to a new record keeper. I repeat that I need instructions on how to access the new record keeper and I don’t need instructions on how to file for a distribution from the old record keeper.

I’m effing glad I don’t work there anymore. I can’t deal with that HR’s idiocy anymore.

So our project decided to create a newsletter. For some reason, I was tasked with writing it, includig layout, recepient database etc.
It is the first newsletter, it is urgent and it is supposed to be send to all the people who so far participated. Means: there was never a "sign up here for a newsletter" thingy on the website. Hence, there is also no "unsubscribe" button.

One could kind of "hotfix" this by making a field, like "enter your email adress here to unsubscribe" and then I get a notification and remove the people from the list. Fine by me. Not so many ppl atm so we got time to set it up properly then.

My boss decides it is my job now to implement the stupid unsubscribe button... I am not the website admin. I have nothing to do with the goddamn website. We have ppl in another city, being paid to manage the goddamn website and it would take them just a few minutes to set the stupid button up, since they know what they are doing and I am not.
I told them from the start: I don't do websites. I have nothing to do with them, I don't want to have anything to do with them. We have people for this.
Why the F is it my job now to implement that stupid button?!
And even when I tried to look into how the other formulas which do similar things are set up: oh you don't have permissions to access that. Lovely!

FAK this shiet <.< It is not my fking job.

#storytime

Soon I'll start moving to a new place on the 16th and I wanted to change my address at the Internet provider (T).
go to provider website (T) reading that I need to call them...

CALL (T): .... Automatic answering machine.. ... longer than normal, covid19, 30 minutes later:

Operator: Hi moving, yes.. When? we send you an email with details to send Mechanic.

Next day: waking up. clicking mail on my phone in bed half sleepy. select 15th. next. next. next. accept. done.

Me happy :) .... One hour later realizing I said 15th.. and it should be 25... FUCK!!! Me Mad! Knowing what's going to happen...

Click link in mail to change date. You need to call (E).

CALL (E) : ... Automatic answering machine.. ... longer than normal, covid19, 1 hour later.... Give up..

CALL (E)(2): ... Automatic answering machine.. ... longer than normal, covid19, 1.2 hour later.... Give up..

Next day CALL (E)(3): ... Automatic answering machine.. ... longer than normal, covid19, 45 minutes later....

Operator: Hi, yes we can move to date 21. you need to call (R) to change fiber mechanic I'll patch you trough
CALL (T) : ... Automatic answering machine.. ... longer than normal, covid19, 30 minutes later....
Operator: You need to call (K) Here is the number 123456789..

CALL (K): ... Automatic answering machine.. ... longer than normal, covid19, 20 minutes later
Operator: This department (R) can not be reached by phone we will call you back.

Next day:
Incoming call from (K). Because you are moving to a new house you do not need (R). have a nice day.

Have a nice day to you too calm and friendly.
hopefully I won't be without internet for a couple of days...

I need your thoughts on a privacy related matter. I find this fact being very provocative.

So, at work we use Gmail:
Person AB has email AB@company.tld
Person ABC has email ABC@company.tld

How is it that when you send an e-mail to AB, that ABC sends back a god damn Out-of-office, without ABC being in either To, CC or BCC?

I reckon that the mailbox AB is owned by said company, and ABC is the owner of all those accounts. But shouldn't the contents of such mailbox still be private in some regard? (At least until AB isn't in the company anymore?)

It's funny, as a customer said she got an out of office from ABC, while solely sending one to AB.. I noticed this a few weeks back, and I'm rather infuriated by the fact that there's a possibility that every e-mail AB reveives, also ends up in in ABC's box.

🤔

So i want to send DevRant an Email to for free stickers, i Live outside US and am confused by what they mean by
" make sure to format your address so it can be copied directly onto a label."

Please Help!

I've actually already discussed this one on here I believe

I see this job looking for an android developer for Kotlin with UI experience with XD & Figma and experience with Firebase. I have all of these qualifications so I throw my resume into the fray within an 2 hours the recruiters contact me. they have an offer of 76,000 and I'm looking for junior so I'm like, eh whatever, I give them a copy of my resume and we hold discussion for a few days and then radio silence. I then see a job posting EXTREMELY similar but with a "different company" so I throw my resume in and again within 2 hours I get a call only THIS TIME ITS THE INTERNAL HR. She sounds interested we have a good conversation and sets me up for 96,000 and they schedule me for my first interview within the week. Interview goes great, next I meet with the CTO and we have a pretty good conversation, I'm expecting a technical exam but it doesn't happen instead they give me a case study. they send me requirements for an app API to use, architecture, and a week time span to do it. I finish the app with extra features within 6 days, in my understanding of MVVM and I was excited and happy about this app because its JUST NICE. a week goes by and I meet with the tech team. They grill me on my application, scalability, use cases, how would I advertise or place advertisement and I'm answering everything they love the UI (I included mockups I made on XD), they say everything sounds good everyone leaves with smiles they say they have to find out on what team to place me because they have multiple apps and that HR will be in contact with me in the next few days... A WEEK GOES BY and I randomly get the declination email that next Friday. When I asked for feedback they said it wasn't true MVVM. I was devastated until the next week when I was accepted for a higher paying job that didn't require me to move. After I accepted this job guess who calls? THE FIRST RECRUITER and for this long I was wondering if this was the same job due to the very similar job description so I ask "is your client XXXXXXX?" it was I just told him "I'm good" and hung up

Soo... me and my best friend decided to go literally "wherever" by plane for as cheap as we can (<50€ per person for a return ticket) and I am looking for a service that offers a free API to search for plane tickets as it would make my and her life much easier if I could just write a program, let it run on my Raspberry Pi and make it send me an email whenever it finds some cheap tickets. I noticed that Google lets you search for cheap plane tickets, but is there an API (even unofficial) that I could use?

Our owner's other company sells products online (or has the ability to anyways). Their current site is 7+ years old WordPress/Woocommerce and is seriously outdated because the site breaks if you update anything so we've been told to make a new site (finally). They also said they were going to release a whole new line up of products. So the first thing I tried to do was get them to nail down their product line and how shipping was going to be configured. I was told to just use the shipping from the previous site.

Turns out those shipping rates don't use any sort of math or automation at all, there is literally a manually set shipping value for every single product for every single shipping location (30*60) and even values for different quantities. And there's no way to export these rates into a readable table because the plugins they use shove all the data into the postmeta table, I'm forced to go through and put the data into a spreadsheet so that I can attempt to organize it and hopefully find someone way to automate it. Owner claims at one point that he has a similar spreadsheet that's more up to date but for some reason refuses to send it over or put me in touch with the right people in the shipping department.

I've gone through the shipping rates with the old products and the new products and organized them as best I can and each time I've gotten done and shown them the spreadsheet with their products and shipping, they add or change something which requires me to basically wipe the slate clean and start over eating another 50 or so hours of my time, which with everything else really means another month+ to find time to work on it between other projects.

After about a year they finished their products and I finally finished the planning and got approval to build it out for the site. Small victory!!

After about 60 hours plugging these values into the database (only about 1/3 done) I get an email from their head of shipping who tells me the values in my spreadsheet are "terribly inaccurate, in some areas by $100+" and that the data should not be used anywhere.

So after something like a year and a half and 200+ hours of work, the data I've been using to plan all this isn't even accurate. I'm trying not to go crazy here but this kind of shit is unacceptable. When we're done with this I'm going to send the owner an invoice to show him how much money he wasted on this because nothing was planned and he just wanted it built. There's a fucking process for a reason, when you don't follow the process you fuck everything up. If a client had pulled this shit and turned their simple site into this much work they would have been dropped. I get constant emails asking when the new site will be done and every time my answer is "I'm still waiting for x items that I asked for last time you asked where we were." He gets a couple things on the list and sends them back and then goes unresponsive for weeks at a time.

Management has been telling me that I seem more stressed lately but only one of them understands what's going on here when I explain it. The rest say stupid shit like "why don't you automate it" or "make an intern do it." You won't let me hire an intern and even if I did, I'm not sure I could explain how the shipping works now to even trust someone else to do it. I'm hoping when the shipping guy gives me the new sheet that maybe there's some easier solution here because I'm ready to start shooting people.

Most illogical thing I had to do today.

Today i received an email from bank to fill an attached form to receive payment from a foreign country.

Face palm no 1: The form they sent was in doc format. The layout of the form was all fucked up.

So I downloaded a proper PDF version of the same form from the bank's website.

I filled the form on my computer and signed it using my pen tablet and emailed it back.

Few hours later somone from bank calls me.

Facepalm no 2: He sounded frantic. He asked me to physically mail the "orginal" of the form!

He was thinking I took the printout of the form, filled it by hand and send the scanned copy.

I told him I filled everything digitally so there is no "original" form in physical sense.

Also since I emailed him the form, it doesn't make any sense at all, for me to take the printout of the digital version and mail it to him when he could just open his email and take a print out.

He didn't seem to grasp that idea at all.

Finally, I agreed to go to a branch nearby me and got him speak to an employee there over my phone and they said they will courier the printout to him.

I don't know if the people there are dumb or I am too smart.

I am supposed to make a module that does sftp to third parties. Users put in their credentials and we connect and dump files on their servers. It seems like a terrible idea. We don’t administer those computers or define anything about their security. We don’t know if they are entering third party credentials or handling data according to our TOS. Can’t we just send them a presigned link by email on a schedule or something?

In my first few months of my first dev job, I written this fragile piece of code in, trigger warning, PHP that sent out email reports to my clients. It was a two men team, and we have no clue about TDD or how to do unit testing for such code. We would just run that piece of code manually do send out dummy emails to ensure things were working.

One day the code broke. I was told by my boss to fix it. Spent the entire day trying to fix but couldn't get anything done. Finally at around 7pm my boss came by and asked why is it I couldn't get it fixed. He helped me troubleshoot and fixed it. And subsequently told me "c'mon man you're better than this."

It turns out that he changed a part of a code that was supposed return an array of strings to an array of objects, adding a second attribute that wasn't even in use.

So what that meant is that he changed a piece of working code, to include a property he didn't need, committed and push to production without even manually testing it. AND TALKED SHIT TO ME.

That was the day I learned git blame and began my journey on TDD.

This was in 2001 on a legacy AIX core ops server. I got tired of waiting hours for the last page of a print job to debug totals. So, I added a print menu option to print it to an HTML file on a share served up by a wab server and send me the email link. Took two years to catch on but when it did, we eliminated all nightly print jobs and took the paper budget down by 90%. All because I was too lazy to keep reloading my desk jet with paper to debug reports and I forgot to take it off the menu.

Before I came along, my company was processing orders of type X by hand, taking many hours and being at greater risk of human error. So as a temporary solution, I crafted a console app to do the processing. Then, this app is needed to be accessed remotely. Because adding a newer .NET to a handful of servers was just too much to handle emotionally for management, the console app was revamped to a web app. During this revamping process, I was having my client send me an email so that I could initiate the processing myself until a friendlier UI was available. Well, I finished last night. I sent them an email explaining that it was live, gave them the address, and gave myself a high-five. A moment ago, I get an email from the client insisting that I process those orders quickly so that I don't cause a delay in shipping. FML!! Did they even READ the email I sent them?? They've been suckling at the teat for too long. Adding insult to injury, since the revamping project began, the client would CC my boss every time they emailed to have an order processed as if to hint at their frustration that the project wasn't done yet. Grr....

Just fucking hate how expensive and hard to find a cheap SMS gateway

And as in cheap, I mean cheap as send email

I found Cheap Global SMS and it doesn't have a professional website nor a good API but it is way more cheap

Downside? I must pay with a payment gateway made by the same company (coincidence?)

And NO WAY I'm sending my id to a payment gateway that no one uses

I'll try sending some random image to see if they accept it

But, still, no confidence to put my credit card in there

Fucking hell. So, I had an interview with market research company and in said interview I got told to bring my passport to my first shift training and it was ok if it was 5 years out of date. Additional info, they were supposed to call us on Thursday to book said shift and send us an email with a information pack. They never did.

Ok, day of shift comes along. After I booked it because no one fucking bothered to call any of us. Email never arrived but whatever. I go to the place and bring my 3 years out of date polish passport... Big fucking mistake. They don't seem to like polish passport seeing as how it's only the British ones that get the out of date is okay thing. So I'm sitting there still calm because sure, company policy, they have to do it. The training guy was nice and all, offered to get me to their office to speak to them about it. I accept and off we go.

At the office, I basically get the information that it's only British passports that get it and I basically can't use anything else as proof of ID, which is funny seeing as I have a polish identity card that I can leave and enter the country on within the EU. I suppose I'm going to try looking for a job that doesn't require passports for now and if I find a good one then they can go get fucked by a bull for all I care.

In conclusion, I get to wait till I'm 18 (thankfully only a month) to apply for a new passport in the local polish consulate. Brilliant. All thanks to some cunt that decided they require fucking passports with such beautiful (note the sarcasm) rules. The fucktards.

Hoping the apocalypse comes early for these cocksuckers,
BadFox

Have a question about email service providers. Specifically inbox delivery and warmup. Over the years I gathered a ~200k email database of players from my projects. I cleared them by using debounce.io and now I have 100k clean emails. That means I can send a mass newsletter and bounce rate should be good. Now my main question is what email services provider should I use? For email client I thought of setting up sendy.co, for hosting it use sendybay.com and for smtp use pepipost.com But the problem with sendy is that it sends emails without any delay. Like 2-3 emails a second. Is there a difference in terms of inbox delivery and domain reputation wether I send all emails in bulk with sendy or should I try to keep low profile and send lets say 1k a day? I have friends who use amazon ses and they are able to send even 100k a day, given that emails database is cleared(valid working emails) and bounce rate is low.

Can anyone with some AWS IAM skills please shine a light on this one: I needed access to create a slack notification for a job in Code Pipeline. Simple enough, but we (devs) have next to no access to AWS so every time I try something I am stopped by the red "user X is not authorized to perform Y on resource Z.." warning message. I send an email to OPS and ask for permissions needed to do what I need (in this case: create a Slack notification for a pipeline), and I am granted that specific one. It gets me one step further, until I am stopped by a new red warning message. This has been going on for over a week, with a total of TEN new authorizations added to my user. That's TEN red warnings, TEN emails asking for access, and TEN replies saying "Ok, can you try now?". Today I finally got the god damn slack notifier set up, only to get one last red warning slapped in my face: I am not allowed to SEE the notifications configured for my pipeline. Please insert four letter word that rimes with DUCK here: [_________]!!.

I REFUSE to believe that this is how access should be granted in AWS. Can I tell my OPS person that there is somewhere they can find a list of required access rights to complete a specific operation ("Create slack notification for pipeline")? I know there are example policies for various things, but if there isn't one for what I need how should OPS go about granting me access without this totally ridiculous "try again now" approach?

Oh, and @assmaster: don't comment "nice" to this one. This is shitting me off.

Creating a restaurant website, during a page with a voucher one month ago:
Me: This page is supposed to have just the image of the voucher?
Designer: No, it is a form that the user could fill and ...
Me: OK (and change the static image with a div that was like the voucher with backgrounds and shit)

Today:
Designer: Hey, the restaurant just want a image and the client send the voucher by email.

Inner me: WTF That is just stupid and not user friendly

Settle an argument for our development team. We have infrastructure to report crashes when they occur, via a simple online form submission. The form provides basic fields for a description and an email address, and also posts some basic telemetry (rebuilding what it can of call stack, variables etc). Currently the email address is optional (you can submit the form and leave it blank). The form is not mandatory (the user can hit 'send' to submit online, 'save' to save the crash report to transfer in other ways, or 'cancel' to just ignore it entirely (irregardless of their choice, depending on where the crash has occurred, they may be able to continue using the application or it might exit).

A suggestion has been put forward to make the email address mandatory. Surprisingly, this has kicked off an incredibly polarising debate, so I thought I would put it to devRant to see what is the consensus here.

I'm trying not to bias the discussion by stating with the considerations at play, but would encourage you to think about them before chiming in!

Does anyone from here working by GMX? I am specially looking for a sysadmin.

The story is the following. We can't send emails to GMX addresses in general. I've contacted my provider, and they said, that they've contacted GMX several times but no solution has been made so far. This was almost a month ago and the problem still persists.

If anyone from here willing to help me clear this mess, or just give some explanation, I would be grateful. We are loosing reputation as a company having to answer from a different email address.

If it is a sensitive info please give me a channel where we can speak about the details.

Please note I am not a sysadmin by the hosting company, i am simply a customer of theirs.