Some guy my girlfriend knows, heard I'm a software developer. He had this 'great' idea on how he wanted to start a new revolutionary way of paying on the internet. He wanted to create a service like paypal but without having the hassle of logging in first and going through a transaction. He wanted a literal "buy now" button on every major webshop on the internet. When I asked him how he thought that would work legally and security wise, he became a bit defensive and implied that since I'm the tech guy I should work out that kind of stuff. When the software was ready, he would have clients lined up for the service and his work would start.

I politely declined this great opportunity

So a few days ago I felt pretty h*ckin professional.

I'm an intern and my job was to get the last 2003 server off the racks (It's a government job, so it's a wonder we only have one 2003 server left). The problem being that the service running on that server cannot just be placed on a new OS. It's some custom engineering document server that was built in 2003 on a 1995 tech stack and it had been abandoned for so long that it was apparently lost to time with no hope of recovery.

"Please redesign the system. Use a modern tech stack. Have at it, she's your project, do as you wish."

Music to my ears.

First challenge is getting the data off the old server. It's a 1995 .mdb file, so the most recent version of Access that would be able to open it is 2010.

Option two: There's an "export" button that literally just vomits all 16,644 records into a tab-delimited text file. Since this option didn't require scavenging up an old version of Access, I wrote a Python script to just read the export file.

And something like 30% of the records were invalid. Why? Well, one of the fields allowed for newline characters. This was an issue because records were separated by newline. So any record with a field containing newline became invalid.

Although, this did not stop me. Not even close. I figured it out and fixed it in about 10 minutes. All records read into the program without issue.

Next for designing the database. My stack is MySQL and NodeJS, which my supervisors approved of. There was a lot of data that looked like it would fit into an integer, but one or two odd records would have something like "1050b" which mean that just a few items prevented me from having as slick of a database design as I wanted. I designed the tables, about 18 columns per record, mostly varchar(64).

Next challenge was putting the exported data into the database. At first I thought of doing it record by record from my python script. Connect to the MySQL server and just iterate over all the data I had. But what I ended up actually doing was generating a .sql file and running that on the server. This took a few tries thanks to a lot of inconsistencies in the data, but eventually, I got all 16k records in the new database and I had never been so happy.

The next two hours were very productive, designing a front end which was very clean. I had just enough time to design a rough prototype that works totally off ajax requests. I want to keep it that way so that other services can contact this data, as it may be useful to have an engineering data API.

Anyways, that was my win story of the week. I was handed a challenge; an old, decaying server full of important data, and despite the hitches one might expect from archaic data, I was able to rescue every byte. I will probably be presenting my prototype to the higher ups in Engineering sometime this week.

Happy Algo!

Hello everyone, found this place recently, decided to bore you with one (or many) Navy story... tech Navy story. I'll start from the end.
Little backstory: I've deployed a simple domain setup on the ship I served, nothing fancy, a server, a switch, 10 computers, all Windows (details on that at another rant). I enter the ship Monday morning, and the XO tells me that he can't access his online folders.
OK, I say, I'll get to it. I fire up my laptop, try to RDP to the server (I know, I know, burn me at the stake later) no connection. WTF? Is the service down? I try pinging. No luck. I tried pinging the switch. OK. Looking at the switch admin panel, I see the server's port is dead. "OK, probably the cable." (we have old ethernet cables)
So, I drag my ass over to the server (same room with ship comms) with the cable tester to confirm that. What do I see?
The IMBECILES had pulled the plug from the server so that they could charge their mobile phones. I literally slammed my head against the door (calming exercise in case of spontaneous murder impulses - the things you learn at the Academy). My CO was nearby, and lucky for the guys, he heard me yell at them, while throwing mobiles and chargers around.
"But we thought it was OK, we just wanted to charge our-"
I kid you not, I reached for the firefighter's axe.
My CO grabbed me by the collar and dragged me to his room. I explained to him (between two cigarettes) that we MUST get a UPS and a server cabinet (budget constraints in the military are something that will give you people nightmares, trust me). I carefully explained to him that unless we got those, nothing would prevent the next moron from destroying confidential data and me from murdering him.
I plugged in and booted the server, after installing a multi socket extension. Two days after, surprise surprise, the server was off again. That was the first time I opened the door to the CO's room with a low kick. I must have looked like a psycho on drugs, he gave approval for the purchase in twenty seconds flat.
After that, I installed the UPS and the cabinet. Everything went inside, from the UPS to the very plugs. Just a locked box with cables coming out.
One of the guys came to my room, and asked if I could unlock the cabinet so that they could plug a "device" they needed.
I actually reached for my folding knife.
Disclaimer: The story above is TRUE. Even the almost violent parts.

HR people working in tech companies, let's talk about them...

*phone rings and I pick up*
HR Lady: Hi, this is [name] from [company]. I'm calling you regarding your application you submitted [some date 2 months ago!].

Me: *realizing that I've applied 2 freaking months ago* Hmmm OK....

HR Lady: Yes, well, we asked for your GitHub account, but you seem to have forgotten to provide it.

Me: *open up the email and see that I've sent them my GitLab account* Well, I have the email right here and I did send you a git account. I mean, it's not GitHub specifically but it's a GitLab account, pretty much the same thing, you should be good with that.

HR Lady: OK, let me put you on hold for a minute.

*2-3 minutes passes*

HR Lady: Hi sir, I've asked my colleague [which I suppose is another HR] and he told me that they're not the same thing, we cannot proceed until you give us the right link, you need to send us a link to your GitHub account.

Me: I mean, they aren't the SAME EXACT thing, but both companies provide essentially the same service, it's like Messenger and WhatsApp. Look, I'm pretty sure that if you give this to another programmer they'll be fine.

HR Lady: No, Messenger and WhatsApp aren't the same thing. Sir, please stay polite. We need a GitHub account not a GitLab account.

Me: *mumbling* Oh boy.... M'am, it's OK, I don't need the job anyway, I've found something. Two months is a long time and I needed something quickly. Thank you, have a good day.

Okay i'm done - YOU FUCKING ANDROID STUDIO MORONS. Being at a high level in C++, I tried to do some android coding. THERE ARE FUCKING NO GOOD TUTORIALS, NO GOOD DOCS, HECK, THE SELF GENERATED CODE OF THE IDE IS WRONG: WHAT THE FUCK IS GOING ON YOU FUCKING MORONS?
oh wait, let me first import android.widgets.rant;
or was it android.widgets.devrant.rant; or was it android.dr.rant.RantManager;?

Oh wait, I know lets search the docs?
OH WAIT THE DOCUMENTATION DOESNT HAVE THAT.
NOW HOW ABOUT I JUST TRY THE EXAMPLE CODE? WELL UH-UH! YOU HAVE TO FIND OUT YOURSELF WHAT TO IMPORT IN ORDER FOR IT TO WORK. ALSO, WHAT FUCKING UP WITH THAT PERMISSION SYSTEM? ITS SO BADLY DOCUMENTED!!!

Oh wait, I'm sure that I have to change something in this file... or was it that other file?

GOD
how dare they have style and design guidelines?
MORONS!

I will resort to implement my app idea in godot, idc anymore... I don't want to burn out because I used the "official high standard" tech.

it definitely isn't high standard and definitely not good. Thank you morons@google

THANK YOU FOR NOTHING

A FRAMEWORK WHERE I NEED 2 DAYS TO FIGURE OUT TO ADD EVENT LISTENERS TO MY THINGS IS DEFINITELY NOT ONE I'D LIKE TO USE.

also, whats up with

AudioRecord (int audioSource, int samplerateInHz, int channelConfig, int audioFormat, int bufferSizeInBytes);

ARE WE BACK IN THE C ERA? CAN'T YOU BE BOTHERED TO IMPLEMENT SOME SIMPLE FUCKING ENUMS????

WHATS THE POINT OF AN OOP LANGUAGE IF YOU ARE GOING TO USE IT LIKE C?

Oh wait I found a tutorial ... First trigger: "java scripts". Second trigger: this guy LITTERALLY ONLY TEACHES YOU HOW TO PLACE WIDGETS ON THE CANVAS. THANKS FOR NOTHING SHERLOCK!

Oh btw: did you know that android studio gives the best error messages?
"Error: illegal start of expression"
NO ERROR MESSAGE - NOTHING!
YOU BETTER USE THE IDE OR YOU GO HOME YOU FUCKER!!!

Oh and btw: if you want to read the best documentation - the code itself YOU GOTTA AGREE TO OR TERMS OF SERVICE!!!! WE DONT WANT ANYBODY TO BECOME SUCCESSFUL WITHOUT US KNOWING!!!!!

THANK YOU GOOGLE FOR NOTHING!
YOU FUCKERS!

thanks godot for *atleast* existing. You are the... last pick i'd pick, but :shrug:, I have experienced android studio now.

If anybody has any advice on what to use instead, please go ahead. And you better not tell me how good you are at android studio. I DONT CARE ABOUT WHAT YOU CAN IMPLEMENT IN ANDROID STUDIO. I JUST WANT SOMETHING THAT IS USABLE WITHOUT HAVING TO BE EXTRA CAREFUL WHEN DOING *ANYTHING*!!!!

fuckers.

Wow this one deserves a rant. Where should I even begin? I got a new job for over half a year now doing work in an agency. We're building websites and online shops with Typo3 and Shopware (not my dream, but hey). All fine you might think BUT...

1) I have been working on the BIGGEST project we have all by myself since I started working at this company. No help, nobody cares.

2) If something goes wrong all the shit falls back to me like "wHy DiDnT yoU WoRk MoRE?". Seriously? How should one dev cover a project that's meant for at least two or three.

3) The project was planned four years ago (YES that's a big fat FOUR) and sat there for 3,5 years - nobody gave a fuck. I got into the company and immediately got the sucky shit project to work on.

4) I was promised some time to get familiar with the projects and tech we use and "pick something I like most to get started". Well that never happened.

5) I was also promised not to talk directly to our customers. Well, each week I was bombarded with insults, a shitload of work and nonsense by our customers because (you guessed it) I was obligated to attend meetings.

6) The scheduled time for a meeting was 30 minutes, sometimes they just went on for over two hours. Fml.

7) Project management. It does not exist. The company is just out to get more and more clients, hires more god damn managers and shit and completely neglects that we might need more devs to get all this crap finished. Nope, they don't care. By the way: this is not like a 200 employee company, it's more like 15 which makes it even sadder to have 4 managers and 3 devs.

8) We don't use trello (or anything to keep track of our "progress"), nobody knows the exact scope of the project, because it was planned FOUR FUCKING YEARS AGO.

9) They planned to use 3 months on this project to get it finished (by the way it's not just an online shop, it has a really sophisticated product configurator with like 20 dependencies). Well, we're double over that time period and it is still not finished.

10) FUCK YOU SHOPWARE

11) The clients are super unsatisfied with our service (who would have guessed). They never received official documents from us (that's why nobody knows the scope), nor did they receive the actual screen design of the shop so we just have to make it up on the go. Of course I mean "I" by "we", because appearently it is my job to develop, design and manage this shit show.

12) My boss regularly throws me in front of the bus by randomly joining meetings with my client telling them the complete opposite of things that we discussed internally (he doesn't know anything about this stupid project)

13) FUCK YOU COLLEAGUES, FUCK YOU COMPANY, FUCK YOU SHOPWARE AND FUCK YOU STUPID CUSTOMERS.

14) Oh btw. the salary sucks ass, it's barely a couple of bucks above minimum wage. Don't ask me why I accepted the offer. I guess it was better than nothing in the meantime.

Boy that feels good. I needed that rant. But hey don't get me wrong. I get that dev jobs can be hard and sucky, but this is beyond stupidity that I can bear. I therefore applied for a dev job in research at a university in my dream country. Nice colleagues, interesting projects, good project management. They accepted me, gave me a good offer and I can happily say that in 6-7 weeks my current company can go fuck themselves (nobody knows the 10.000+ lines of code but me). Just light it up and watch it burn!

Our coffee machine at work is broken. We're a fucking high tech company delivering unique solutions with millions of requests every second of the day to over 60 countries, how can we not have a working fucking COFFEE MACHINE in the kitchen? How are we suppose to keep the lights on if we can't get our daily coffee god damnit?! It's been broken for over a week.

Sure, I'll just walk to the floor upstairs to get coffee LIKE THEY DID IN THE EIGHTEEN HUNDREDS. Maybe I should just come in to work on a horse with armor stabbing some funny looking fucker because it seems like we're living in the GOD DAMN EIGHTEEN HUNDREDS and that was a totally legit action back then. Get your shit together, call the company providing the coffee machine service and just have them fix it. How hard can it be??

So today our CFO stepped into IT and angrily proclaimed someone using tech@ e-mail and fake name is defrauding company funds buying themselves... "used female lingerie with extra virgin juice" (sic!).

I work for an IPSP, we handle finance for commercial services (think PayPal but smaller). One of our clients is a big platform where girls can sell items like bath water, used socks and more. CFO demanded our admins found out who and when connected to that website, what URLs and so on.

As mentioned, said platform is pretty big, hence, from time to time we help them with their service when they ask us to, that's why we have a tech@ account. Last month there was a minor issue with one of the banks, someone fixed it and, as per usual, made a small payment of €1 topping up the account wallet to make sure everything works. It was an intern whose will to live is still strong and unencumbered with experience so she jokingly wrote "panties juice, extra virgin" in the payment note. What she *didn't know*, however, is that admins on that platform used the very same account to test new billing system they've implemented and our CFO received an invoice.

Had this with a relative. His laptop wasn't turning on, with or without charger so he brought it back to the store to fix it. It ran elementary os by the way (detail for later). Then he got it back after a week and we booted it and it had windows 8 installed (wtf indeed). So we called the service desk to ask about it since the issue was a broken charger (!!!). Their reply: oh yeah there was a weird system installed on it so we thought we'd reset it as well for you.

SERIOUSLY, THAT'S NOT YOUR FUCKING JOB!!

He is not tech savvy and he didn't know much about backups so that was literally about one year of work GONE. Yeah, I setup a cloud backup sync thingy for him right after that.

The list would be quite long.

I think Google is still making good tools, but just like Apple the integrations get all so tight and constricting... And with their data, if it goes wrong, it will go wrong hard.

I feel like YouTube is gliding into a state where cheap clickbait floats to the top and finding quality gets more difficult as well, their algorithm is more and more tuned to choose recent popular stuff over good older gems.

Microsoft is all pretend lovey dovey cuddling open source, but I'm still suspicious it's all a hug of death. I was never a big fan, but they're seriously dropping balls when it comes to windows-as-a-service, taking away so much personal control from end users even though they can't be trusted to babysit either.

Amazon is creeping it's way through the internet, charging $10/m to join the vip club infesting houses with spytubes to sell more plastic crap. Bezos' only right to keep wasting oxygen is BlueOrigin, but he'll probably fuck that up as well turning spaceflight into a decadent prime consumer orgy instead of something inspiring.

Facebook... Well, that's self explanatory. Fuck it, everything it pretends to be, and everyone who still has an account with a rusty spike.

Uber and AirBnB, with their fake ass mission of a green shared economy, but they trample over employees, customers and neighbors to build their ivory towers of progressive illusions.

Then there's a million declining brands.

I liked Skype for example when it was first released, Just like how I started out liking (and then hating) Discord, Slack, etc... They're all tools which seem fast and easy, but then they get us further away from solid protocols, get us entrenched into limiting, bloated and sometimes even dangerous tools. As my dad used to say: "Companies are like women, if you go for cheap, fast and easy you'll end up with a burning dick and half your savings gone"

You know what, fuck all tech companies.

OK, devrant is still pretty nice... For now.

Freaking tech support.
Freaking sparkhire.

Their 'one-way interview' bs only supports flash. Flash. in production. in 2019. Flash died years ago, and its support ends next year. What the crap?

Anyway, I finally decided I should do the interview since they already have all of my information anyway. Thanks, "privacy-conscious" third party. Totally appreciate it.

I spent half an hour and couldn't get flash working on their site (but all other sites were fine), so I contacted their support. I gave them all the relevant specs (inc. ofc browser), the steps to reproduce, and all of my attempts at fixing the issue.

To their credit, I recieved a response within a few minutes. To their discredit: their response was: "What browser are you using?" This question was followed by my report (including, ofc, my browser and all the other overlooked details), immediately followed by a "debugging info" section appended by their support service that also included my browser, os, and other specs.

Learn to fucking read.

Their suggestion? Use google chrome. Barring that: record your 20-30 minute video by holding your phone in front of your face the entire time. I am so not kidding.

They also asked what page i was having difficulty on. You guessed it: the page url was also included within that "debugging info" section.

It wasn't a form letter, either. I'd understand if it was all automated, but it was a real person who was really typing up the emails, and really didn't bother reading a damned thing.

I did end up getting flash working, but their "tech support" (script-reader) was entirely useless.

The tech stack at my current gig is the worst shit I’ve ever dealt with...

I can’t fucking stand programs, especially browser based programs, to open new windows. New tab, okay sure, ideally I just want the current tab I’m on to update when I click on a link.

Ticketing system: Autotask
Fucking opens up with a crappy piss poor sorting method and no proper filtering for ticket views. Nope you have to go create a fucking dashboard to parse/filter the shit you want to see. So I either have to go create a metric-arse tonne of custom ticket views and switch between them or just use the default turdburger view. Add to that that when I click on a ticket, it opens another fucking window with the ticket information. If I want to do time entry, it just feels some primal need to open another fucking window!!! Then even if I mark the ticket complete it just minimizes the goddamn second ticket window. So my jankbox-supreme PC that my company provided gets to strugglepuff along trying to keep 10 million chrome windows open. Yeah, sure 6GB of ram is great for IT work, especially when using hot steaming piles of trashjuice software!

I have to manually close these windows regularly throughout the day or the system just shits the bed and halts.

RMM tool: Continuum
This fucker takes the goddamn soggy waffle award for being utterly fucking useless. Same problem with the windows as autotask except this special snowflake likes to open a login prompt as a full-fuck-mothering-new window when we need to open a LMI rescue session!!! I need to enter a username and a password. That’s it! I don’t need a full screen window to enter credentials! FUCK!!! Btw the LMI tools only work like 70% of the time and drag ass compared to literally every other remote support tool I’ve ever used. I’ve found that it’s sometimes just faster to walk someone through enabling RDP on their system then remoting in from another system where LMI didn’t decide to be fully suicidal and just kill itself.

Our fucking chief asshat and sergeant fucknuts mcdoogal can’t fucking setup anything so the antivirus software is pushed to all client systems but everything is just set to the default site settings. Absolutely zero care or thought or effort was put forth and these gorilla spunk drinking, rimjob jockey motherfuckers sell this as a managed AntiVirus.

We use a shitty password manager than no one besides I use because there is a fully unencrypted oneNote notebook that everyone uses because fuck security right? “Sometimes it’s just faster to have the passwords at the ready without having to log into the password manager.” Chief Asshat in my first week on the job.

Not to mention that windows server is unlicensed in almost every client environment, the domain admin password is same across multiple client sites, is the same password to log into firewalls, and office 365 environments!!!

I’ve brought up tons of ways to fix these problems, but they have their heads so far up their own asses getting high on undeserved smugness since “they have been in business for almost ten years”. Like, Whoop Dee MotherFucking Doo! You have only been lucky to skate by with this dumpster fire you call a software stack, you could probably fill 10 olympic sized swimming pools to the brim with the logarrhea that flows from your gullets not only to us but also to your customers, and you won’t implement anything that is good for you, your company, or your poor clients because you take ten minutes to try and understand something new.

I’m fucking livid because I’m stuck in a position where I can’t just quit and work on my business full time. I’m married and have a 6m old baby. Between both my wife and I working we barely make ends meet and there’s absolutely zero reason that I couldn’t be providing better service to customers without having to lie through my teeth to them and I could easily support my family and be about 264826290461% happier!

But because we make so little, I can’t scrap together enough money to get Terranimbus (my startup) bootstrapped. We have zero expendable/savable income each month and it’s killing my soul. It’s so fucking frustrating knowing that a little time and some capital is all that stands between a better life for my family and I and being able to provide a better overall service out there over these kinds of shady as fuck knob gobblers.

TL;DR
A "friend" is a tech fraud. Faking his resume as a software engineer! Only interested on the salary. This is unfair to all of us putting the hours of effort/practice just to improve our craft! 😠😤

I have a "friend" who is faking his resume, putting fake experiences and putting jargons not even related to tech just to make himself smart. He's using his customer service rep experience to talk confidently. His resume fcking long, 3 pages of fakery. I can't help, but to laugh when he sent it to me.

He has a tech degree, but worked in a BPO industry for 4 years, then recently, he quit. He got jealous with the lucrative software development industry and he wants to relearn coding, as a friend and I like sharing my knowledge, I agreed to guide him in the process.

After 3 moths, he got his first job, but unfortunately he got fired after two weeks because he commited sensitive data to the remote repo.

Then after a month, he got his second job and worked there for 6 months, he still don't know what his doing and always ask me solutions when he is stuck.

He got his 3rd job, remote work with high compensation. Fast forward after 3 months, he only got 1 month of salary, the other 2 wasn't given for unknown reason, my best guess is the company noticed his experience on paper does not match on real life.

Currently, he's working on another remote work with same compensation as before, and he still asks me super simple questions from time to time.

This is so unfair to all the devs who truly deserves the opportunity.

Was explaining a technical concept at a "family" dinner. Suddenly stepmother wanted my help for something technical.

Stepmother: Say Awlex, could you help me install some software I recently bought?

Me: (Not this shit again) I even don't know what software you're talking about. How is the software called, what does it do?
Sm: it's calles digital... *long pause*
Me: (I don't like where this is going)
Sm: software... *another long pause*
Me: (fuck me harder than that lightly clothed woman outside)
Sm: something... *long pause*
Me: (alright brain, which way out of here doesn't involves me creating a bullet hole in either one of us?)
Sm: And you can use it to sell something...
Me: (tf do you event sell?!)
Sm: but not like ebay
Me: (what is it then? A platform for selling services? I don't even know what kind of software you'd have to install, given that most of these platforms are be web applications, whcih makes sense for selling stuff on the internet)
Sm: Anyway, could you help me install it? It would take me hours to get into it.
Me: (You think just installing would solve it? As soon as I install it, you probably expect me to be your walking manual as well, don't you?) Look, I'm gonna be honest with you, since I started working I don't have nearly as much free time as I used to have (Not everybody works when they feel like it, you know that?) I get home at around almost 7pm (most of the time) and don't really wanna work afterwards. Most of the time there's a support service from the people who made this software and they would be glad to help you. (Sorry support team, for pushing this bundle of incompetence onto you, but I guess she didn't even listen to my advice).

After that she didn't back down and still wanted my help. Then my grandmother derailed the conversation and got me out of this. When I thanked her later she yold me that she saw I saw uncomfortable and wanted to help. I love my grandmother.

So I am not going to be your "family" tech support. You b(r)ought this onto yourself. Are more than twice my age and still can't use your brain to solve problems like these on your own and you can even less reason abiut your motives and desires when asking for help. I am sick of you and shutty opinions about people, just because I work as a software engineer doesn't mean I'm exist solely for satisfying your unreasonable desires.

Stop offending me and my profession and get yourself some common sense.
Protip #0: Give me one fucking reason to help you, because you're not family enough and your personality really doesn't bring forth any emotion but annoyance

[Dark Rant]

I'm sick of this stupid tech world.

Don't get me wrong, I love tech. I just can't stand anymore the global brainwashing that we're part of.

Think about all the huge companies making profit on our data. For a better service, yeah sure, but do we really understand what the cost is?

Ok sure, you don't care about your data because you trust these companies and the advantages are all worth it. What about the fact that we are all forced to buy the next new smartphone after 2 years?

Like if removable batteries were a problem for us, users. Or like the audio jack. Because now someone decided that the pricey wireless headphones are Just What You Need™.

Do you think you own your smartphone?
No, you don't. You are paying a bunch of money for something that soon will be just a useless brick of glass and metal which you can't repair. But you'll be happy anyway.

Someone is so happy to the point that they will defend their favorite company, doesn't matter how they decided to stick it into their ass.

Open your eyes, you've been brainwashed.

I just realized why you should never help people with tech problems, at least for free.

I went to grab the rent from a family that lives in my grandma's childhood home.

The father asks me if I could have a look at their new internet connection because it doesn't open any pages on the browser.

After fiddling for about an hour and a half trying every trick in the book and gently explaining to his children how everything is supposed to work (kids need to learn how these machines work imho) I ask him to give me his service provider number and confirmed that indeed the problem was that the connection wasn't activated on their side. Installed chrome, set the date,/time because it wouldn't sync and told them twice how to get past the certificate problem should some page not open. Smiles all around, all is well.

Fast forward next to next morning and I get a call from the guy telling me his internet doesn't work because he pulled out the power cable for whatever reason. I instruct him to restart the router just to be sure and then ask him what's on the screen. Turns out it was the certificate problem. I try as best I can explaining and reminding him how to get past but he doesn't understand. He goes on asking me to "come over for 5minutes and have a look at it". I politely tell him that just the trip is half an hour and that I am currently in the middle of exams to finish university. His tone becomes increasingly passive aggressive as I tell him again that it's isn't possible for me to make the time for a one hour round trip at the moment. Hangs up with a grim "right right whatever you say."

First time I was genuinely angry at a person being both so ungrateful after helping them and not even trying to fix something after I took the time to explain it to them.

Fuck big tech companies. Fuck their surveillance capitalism. Fuck their monopolies and anti-competitive bullshit. Fuck their tax dodging. Fuck their fighting against the right to repair. Fuck their worship of revenue above all else. Fuck their 30% cut on everything. Fuck their world-destroying revenue models built on heartless AI and zero customer service. Fuck their automated banning systems with zero explanation as to why the fuck they've banned you, with zero fucking recourse. Fuck their amoral psychopathic CEOs and their fucking space rockets. Fuck all this shit. When I'm done with this IT project I'm fucking done with tech.

Okay I'm done now.

"We use WSDL and SOAP to provide data APIs"
- Old-fashioned but ok, gimme the service def file
(The WSDL services definition file describes like 20 services)
- Cool, I see several services. In need those X data entities.
"Those will all be available through the Data service endpoint"
- What you mean "all entities in the same endpoint"? It is a WSDL, the whole point is having self-documented APIs for each entity format!
"No, you have a parameter to set the name of the data entity you want, and each entity will have its own format when the service return it"
- WTF you need the WSDL for if you will have a single service for everything?!?
"It is the way we have always done things"

Certain companies are some outdated-ass backwater tech wannabees.
Usually those that have dominated the market of an entire country since the fucking Perestroika.

The moment I turn on the data pipeline, those fuckers are gonna be overloaded into oblivion. I brought popcorn.

I hate working with egoistic noobshit hotshot "developers". But sadly, they tend to get ahead because they talk like they know everything in front of tech idiot management.

***

management: I need this swanky feature X in our product within the month.

me: That literally requires a huge refactor because our current codebase was never meant to support this type of service. We need to think about this.

noobshit: I disagree. This is easy. We're already doing something similar that is Z, this shouldn't take very long.

me: Z seems similar, but it actually quite different.

me (in my head): ... and you would know it's *completely* different if you fucking understood our own codebase vs what X needs you moron.

noobshit: Nah, it's similar. We can accomplish X if we polish up Z a bit.

*** 1 week later ***

noobshit: Omg X is horrifying and complex. We can't do it without a huge refactor.

me: yes

me (in my head): Fuck you

***

But guess who's got better career prospects because they're all shiny and positive in front of management?

Disclaimer: Long tale of a tech support job. Also the wk29 story is at the bottom.

One time I was working tech support for a website and email hosting firm that was in town. I was hired and worked as the only tech support person there, so all calls came in through me. This also meant that if I was on a call, and another one came through, they would go straight to voice mail. But I couldn't hang up calls either, so, sometimes someone would take up tons of time and I'd have to help them. I was also the "SEO" and "Social Media Marketing" person, as well; managed peoples' social media campaigns. I have tons of stories from this place but a few in particular stick out to me. No particular order to these, I'm just reminiscing as I write this.

I once had to help a man who couldn't find the start button on his computer. When I eventually guided him to allowing me to remote into his computer via Team Viewer, I found he was using Windows XP. I'm not kidding.

I once had to sit on the phone with a man selling Plexus Easy Weight Loss (snake oil, pyramid scheme, but he was a client) and have him yell at me about not getting him more business, simply because we'd built his website. No, I'D not built his website, but his website was fine and it wasn't our job to get him more business. Oh yeah, this is the same guy who said that he didn't want the social media marketing package because he "had people to hide from." Christ.

We had another client who was a conspiracy theorist and wanted the social media marketing package for his blog, all about United States conspiracies. Real nut case. But the best client I've ever had because sometimes he'd come into the office and take up my time talking at me about how Fukushima was the next 911 and that soon it'll spill into the US water supply and everybody was going to die. Hell, better than being on the phone! Doing his social media was great because he wanted me to post clearly fake news stories to his twitter and facebook for him, and I got to look at and manage all the comments calling him out on his bullshit. It was kinda fun. After all, it wasn't _me_ that believed all this. It felt like I was trolling.

[wk29] I was the social media and support techie, not a salesperson. But sometimes I was put in charge _alone_ in front of clients for status meetings about their social media. This one time we had a client who was a custom fashion-type person. I don't really remember. But I was told directly to make them a _new_ facebook page and post to it every day with their hot new deals and stuff. MONTHS pass since I do that and they come in for a face-to-face meeting. Boss is out doing... boss things and that means I have to sit in with her, and for some fucking reason she brought her boyfriend AND HER DAD. Who were both clearly very very angry with me, the company, and probably life. They didn't ever say anything at first, they didn't greet me, they were both just there like British royal guards. It was weird as fuck. I start showing them the page, the progress on their likes goals, etc etc. Marketing shit. They say, "huh, we didn't see any of these posts at home." Turns out they already had a Facebook page, I was working on a completely seperate one, and then the boyfriend finally chimes in with the biggest fucking scowl, "what are you going to do about this?" He was sort of justified, considering this was a payed and semi-expensive service we offered, but holy shit the amount of fire in all three of them. Anyway, it came down to me figuring out how to merge facebook pages, but they eventually left as clients. Is this my fuck up? Is it my company's? Is it theirs? I don't know but that was probably the most awkward meeting ever. Don't know if it comes across through text but the anxiety was pretty real. Fuck.

tl;dr Tech support jobs are a really fun and exciting entry level position I recommend everybody apply for if they're starting out in the tech world! You'll meet tons of cool people and every day is like a new adventure.

So, I'm living in a completely computer illiterate family and I was called to help my father with something on a Laptop where he wanted to stream his favorite Soccer-Club.

So I walk up to him, ask what's wrong, and he says (roughly translated from German) "That thing doesn't work!"

And I'm just like ((Wat u mean))
So I ask him to explain the problem in detail.
Apparently his streaming service wasn't loading his stream.

Well damn I say, try searching for the problem on Google and find a solution.
((But no no no imma just call my son for everything that's freaking wrong with tech, he sure knows what to do))

As I'm not that experienced with Webservices as of yet, I had no idea what to do.

He was fucking furious!

"You always act like you know everything about tech and programs and stuff and can't even help me with fixing this Stream-Thing?!"

I responded simply by saying "It's not my area of work!"

Seems like he didn't know the difference between TECH-JESUS and hobbyist software engineer.

So I stand there and he just goes on one of these typical boomer tech illiterate rants, of which I'm sure you can imagine enough being on this platform.

tl;Dr; It pisses me of big time how people are not even trying to understand technology, nor attempting to help themselves by eG. Googling some simple problem, but rather just ask around and then being pissed off if the asked person just doesn't know the answer or can't help!

@dfox @trogus how is Appcelerator working out for you guys for cross platform development?

I’m going to be making/totally rewriting the mobile apps for an online service this summer and I’m looking into options.

Currently I’m considering Xamarin, React Native, and Flutter, but I looked at the devrant tech stack page and began looking into appcelerator. What made you guys choose that? What’s the experience like?

Also if anyone else has arguments to make for any of the other three go for it! I’m a fairly new (compared to a lot of people on here) dev but Im pretty confident without programming knowledge and I’m just curious what the industry recommendations/people’s opinions are.

Thanks devrant, you’re awesome!

I provide hosting for my clients. About 3 months ago I discovered that the hosting company that I'd been using had been swallowed up by EIG, which explained why the tech support had gone downhill.

So, I jumped to another hosting company. Same shit different company!

Apparently the fact that my browsers sit at "connecting" for up to 30 seconds, and I get a "could not connect to" message half the time while I'm trying to fucking work on a deadline is the fault of some plug-in in a WordPress installation!

Oh yeah? Why then does this shit happen when I'm working on a pure html/css site?
Why then did it start happening after they "updated" my shared server?!

Oh, but the bastards suggest that I buy Cloudflare or pay for more space!

You fuckers made my work take 3 times as long, and you made an important migration fail!

Network places make mistakes. We all do. That's cool. Fucking own up to it, talk to me like a techie, and DON'T TRY TO BLAME IT ON ME OR MY TOOLS!

Fuck you! I think I'm gonna give Google Cloud a try, and do this shit myself!

There is a company providing a very speciffic service. And it has a core application for that svc, supported by a core app team.
That company also has other services, which are derivations of the core one. So every svc depends on core.

Now that we're clear on that... I was working in a team of one of the subservices. We very strongly depended on core. In fact, our svc was useless if integration w/ core broke down.

The core team had an annoying habbit. They refused to version their webservices and they LOVED to push api updates w/o any warnings. Our prod, test, other envs used to fail bcz of core api changes quite often. Mgmt, IT head was aware of the problem and customers' complaints as well.

So as a result, once core api changes we're all in a panic mode: all prior priorities are lowered and revival of prod is to be our main focus. Core api is not docummented, the changes are not clear, so we have to reverse engineer the shit out of it. We manage to patch our prod up w/ hotfixes, but now we have tech debt. While working on the debt, core api changed again, in test env. Mgmt pushes debt back and reallocates us to hotfix test. Hotfix is 80% done when another core api breaks. Now mgmt asks us to drop wtv we're working on and fix that new break. By the time we're to deploy the hotfix, another api breaks in another env. The mgmt..... You get the picture :)

2 years go by, nothing has changed so far.

So ..i just got a raise. A substantial one(about 30k more) but......

The cms coordinator is now going to make way more than i do....but not only that he is making way more than my lead developer and my lead developer's salary is now the same as mine.

The man has 12 years of service to this institution. He IS the web software department and if any day him and I decide to cross our arms and not do shit the whole school collapses...both fucking campuses.

Continuing...the cms coordinator doesn't even have the same education that we do. The lead developer has 4 associates degrees and I have a B.S in c.s, the CMS dude has 1 in computer tech or some shit like that.
And he is making about 9k more than us.

I...know it sounds small, and it is, but the principle itself is fucking painful considering that they mentioned job responsibilities was a major contributing factor in said paycheck and we have fucking murdered ourselves working extra every fucking day. Going above and beyond this shit just to have a dude that adds images to a cms make more than we do.

Fucking bullshit.

We should not tolerate censorship.
Beyond all the u.s. hype over elections
(and the division in the west in general), the real story is all the censorship on both sides.
Reasonable voices are quickly banned, while violent voices and loud angry people are amplified.

I broke out of the left-right illusion when
I realized what this was all about. Why
so much fighting in the street was allowed, both
justified and unjustified. Why so much hate
and division and slander, and back and forth
was allowed to be spread.

It's problem, reaction, solution.
The old order of liberal democracy, represented
in the u.s. by the facade of the GOP and DNC,
doesn't know how to handle the free *distributed*
flow of information.

That free-flow of information has caused us to
transition to a *participatory* democracy, where
*networks* are the lever of power, rather than
top down institutions.

Consequently, the power in the *new era* is
to decide, not what the *narrative* is, but
who can even *participate*, in spreading,
ideating, and sharing their opinions on that
narrative, and more broadly, who is even allowed
to participate in society itself.

The u.s. and west wants the chinese model of
control in america. you are part of a network, a
collective, through services and software, and
you can be shut off from *society* itself at
the drop of a pin.

The only way they get that is by creating a crisis,
outright fighting in the streets. Thats why
people keep being released after committing serious
fucking crimes. It's why the DOJ and FBI are
intent on letting both sides people walk.
They want them at each others literal throat,
calling for each other's blood. All so they
can step back and then step in the middle when
the chorus for change cries out loud enough.

And the answer will be

1. regulated tech

2. an end to television media as we know it

3. the ability to shut someone off from any service on a dime

4. new hatespeech laws that will bite *all* sides in the ass.

5. the ability to shape the narrative of society by simply 'pruning' networks as they see fit, limiting the reach of individuals on all sides, who are problematic to
the collective direction.

I was so caught up in the illusion of us-vs-them I didn't
see it before now. This is a monstrous power grab.

And instead of focusing on a farce of election, where the party *organizations* involved are institutional facades for industrialists, we should be focusing on the real issue:

* Failure of law to do its job online, especially failures of slander and libel laws, failures of laws against conspiracy to commit crime or assault

* New laws that offer injunctive relief against censorship, now that tech really is the commons. Because whats worse than someone online whipping up a mob on either side, is
someone who is innocent being *silenced* for disagreeing with something someone in authority said, or for questioning a politician, party, or corporation.

* Very serious felony level laws against doxxing and harassment on all sides, with retroactive application of said laws because theres a lot of people on all sides who won't be satisfied with the outcome until people who are guilty are brought to justice.

I once had to deal with GoDaddy customer support telling me their servers only support putty for SSH.
Well, fuck you! I use Linux and I SSH with a single command in terminal, no doubt putty is great but get your senses straight that putty is not the only way to SSH when you are being customer support for a tech company, don't just fucking recite a phrase list. Besides, they should understand Windows with putty is not the only way to SSH into servers, juicessh via Android, openssh via Linux, etc...

*btw, before you all rant about me buying from GoDaddy, I was lead dev for a startup few years back and they had already bought it from GoDaddy. Ofcourse they also provide free offers along with an order, which often includes email addresses, annoying support, gut-wrenching quality of service access...

This day I have received the most glorious news in e-pistolary form. For some years, I was suffering in support of a client who was, well, insufferable. My presence there paralleled the divine comedy in both essence and fact.

I opened the missive, expecting another plea to bail them out of whatever clusterfuck they found themselves in. Instead, what I found was something truly magical.

"Hey Human,

I hope this finds you well. I'm not sure if you remember a few years back, we were trying to decide between IBM Cloud and AWS. Well, after years of battling FF*, we're finally moving ahead with AWS. He failed one too many times to deliver anything visibly. After you left, there was no one left he could use to steal credit, ideas, and work.

FF is still pushing to have them use IBM cloud as a "warm backup" in the event "AWS fails." We will see where that goes.

I figured you'd like to know; you were the void in the wilderness for a long time. I don't want to think about how much time we could have saved if we had just listened.

PeeEm**"

This event represents a personal victory, albeit belated, over a few peoples' absurd amount of privilege. Towards the end, I was vicious about my contestation to the insanity of adopting a desperate hedge attempt-as-cloud offering from a failing company. Some examples:

// cloud 'strategy meeting'
Moi: What cloud platform are we looking at using?
FF: We're looking at IBM cloud and AWS as a second.
Moi: Why is that? I understand you're obligated to rep your offering first, but that decision doesn't seem to have the customer's best interest at heart.
FF: IBM cloud is a market leader; AWS isn't as good.
Moi: I see. I mean, that's the tech equivalent of the company's fleet management considering monkeys on tricycles as a strong competitor to service trucks, but I get what you mean.

// steering meeting
Director: Who can we look to as an example? Who is currently using the IBM cloud?
Moi: No one; they account for a single-digit portion of the actual cloud market. Their long game to sell you a "Hybrid Cloud," which means put some front end payload in a CDN, and buy n-frame units of IBM z servers for the DC with IBM gateway appliances acting as connective tissue. So it's not the cloud at all, really.
Director: How does it compare in cost?
Moi: It's generally 40% more expensive than other clouds, and it only goes higher as you option their software.
Director: What about Watson? I hear Watson is good?
Moi: It's a brand name. Most of the "Watson" product is just a facade on top of FOSS products like Spark, Hadoop, Elasticsearch, etc.
Director: Those were words. They sounded good. FF say it's good tho so we'll believe him because we're from the same city.
Moi: *deletes Director from LinkedIn*

Moral of the story: Never trust a vendor that only recommends their products.

*FF = FatFuck - an embarrassingly rotund individual whose girth is roughly equivalent to his height. He shit his way into an IBM architect position in his mid-20s purely due to winning the visa lottery. He had fake hair glued to his head for his wedding to hide his male pattern baldness; his arrange-married wife undoubtedly cries herself to sleep after sex.

**PeeEm - the then project manager, now portfolio manager of some satellite projects. An overall decent human being, capable.

I’ve had enough of shitty ISPs. Time to shame them 😈

Here in the UK, we have a company called TalkTalk who treat their customers as whores by not giving a shit and taking all their money.

I have had an ongoing issue for about 9 months now where our internet is more unstable, but also slower. We pay for 72Mbps at which we used to get, but now our internet tops out at 30Mbps if we are lucky. It can be 20Mbps one minute and 7Mbps the next, and I’ve had it drop below 1Mbps for no goddam reason.

I’ve spoken (well, argued) argued to their so called customer service department over phone and live chat explaining the situation and all they’ve done is said “restart your router”, or “we’ll send out a new router, it’s probably a WiFi issue”, or some bullshit like “I’ve ‘changed’ something on my end”. On one conversation with a so called technician, I had to explain how networking actually worded, and and even called a 7Mbps acceptable when we were paying for 10x that!!!!!

The thing that makes it worse is they actually have systems that detect any issues with customers internet lines, but they only alert the customer to the issue through an online portal, telling the customer to call up and get it dealt with rather than passing the info to a tech department and having issues fixed without the customer knowing unless it’s absolutely necessary.

So 9 months in and I still have a fluctuating, unstable internet connection which is slow and overpriced with no tunnel in sight. GIVE ME BACK MY GODDAMN MONEY YOU FUCKING THIEVING BASTARDS.

- build a self-service shell script to manage your environment in all kinds of ways with a single script and different switches

- ask tech manager for a server to keep that script [and others] at so coleagues should not bother setting dependencies up on their windows workstations

- be asked to list out all use cases

- be promissed your consolidated tool will be torn apart and replaced by 8 other tools depending on use-cases. Meaning 8 different browser windows open at all times to manage your single env

- be assured that this kind of improvement will take months and is doubtful to pay off

Oh gee whiz fellas. I lived through my nightmare. Recently too.

(Multiple rants over last few months are merged in this one. Couldn't rant earlier because my login didn't work.)

I joined a new shithole recently.
It was a huge change because my whole tech stack changed, and on top of that the application domain was new too.

Boss: ho hey newbie, here take this task which is a core service redesign and implementation and finish it in two weeks because it has to be in production for a client.

Normally I'd be able to provide a reasonable analysis and estimate. But being new and unaware of how things work here, I just said 'cool, I'll try my best.' (I was aware that it was a big undertaking but didn't realize the scope and the alarming lack of support I'd get and the bullshit egos I'd have to deal with)
Like a mad man I worked 17+ hours a day with barely a day off every week and changed and produced a lot of code, most of it of decent quality.

Deadline came and went by. Got extended because it was impossible (and fake).

All the time my manager is continuously building pressure on me. When I asked questions I never got any direct/clear answers. On asking for help, I'd get an elaborate word vomit of what was already known/visible. Yet I finally managed to have an implementation ready.

Reviewer: You haven't added parameter comments on your functions and there aren't enough comments in code. We follow standards. Clean code and whatnot. Care for the craft verbal diarrhea.

Boss: Ho hey anux, do you think we'll be able to push the code to production?

Me: Nope. We care for the craft and have standards. We need to add redundant comments to self documented code first, because that is of utmost importance as Nuthead reviewer explained.
(what I wish I had said)

What I actually said: No, code is not reviewed yet.

And despite examples of functions which were not documented (which were written by the reviewer nut), I added 6-7 lines of comments for my single line functions describing how e.g. Sum takes two input integers and returns their sum and asked for a review again.

Reviewer: See this comment is better written as this same-meaning-but-slightly-longer way. Can we please add full stops everywhere even though they were not there to begin with? Can we please not follow this pattern and instead promote our anti-pattern? Thanks.

Me: Changed the comments. Added full stops. Here's a link for why this anti-pattern is bad.

Reviewer: you have written such beautiful code with such little gems. Brilliant. It's great to see how my mentoring has honed your skills.
.
.
.
I swear I would have broken a CRT on his stupid face if we weren't working remotely (and if I had a CRT).

It infuriates me how the solution to every problem with this guy is 'add a comment'.

What enrages me more is that I actually thought I could learn from this guy (in the beginning). My self doubt just made me burnout for little in return.

Thankfully this living nightmare will soon be over.

Is your code green?

I've been thinking a lot about this for the past year. There was recently an article on this on slashdot.

I like optimising things to a reasonable degree and avoid bloat. What are some signs of code that isn't green?

* Use of technology that says its fast without real expert review and measurement. Lots of tech out their claims to be fast but actually isn't or is doing so by saturation resources while being inefficient.
* It uses caching. Many might find that counter intuitive. In technology it is surprisingly common to see people scale or cache rather than directly fixing the thing that's watt expensive which is compounded when the cache has weak coverage.
* It uses scaling. Originally scaling was a last resort. The reason is simple, it introduces excessive complexity. Today it's common to see people scale things rather than make them efficient. You end up needing ten instances when a bit of skill could bring you down to one which could scale as well but likely wont need to.
* It uses a non-trivial framework. Frameworks are rarely fast. Most will fall in the range of ten to a thousand times slower in terms of CPU usage. Memory bloat may also force the need for more instances. Frameworks written on already slow high level languages may be especially bad.
* Lacks optimisations for obvious bottlenecks.
* It runs slowly.
* It lacks even basic resource usage measurement.

Unfortunately smells are not enough on their own but are a start. Real measurement and expert review is always the only way to get an idea of if your code is reasonably green.

I find it not uncommon to see things require tens to hundreds to thousands of resources than needed if not more.

In terms of cycles that can be the difference between needing a single core and a thousand cores.

This is common in the industry but it's not because people didn't write everything in assembly. It's usually leaning toward the extreme opposite.

Optimisations are often easy and don't require writing code in binary. In fact the resulting code is often simpler. Excess complexity and inefficient code tend to go hand in hand. Sometimes a code cleaning service is all you need to enhance your green.

I once rewrote a data parsing library that had to parse a hundred MB and was a performance hotspot into C from an interpreted language. I measured it and the results were good. It had been optimised as much as possible in the interpreted version but way still 50 times faster minimum in C.

I recently stumbled upon someone's attempt to do the same and I was able to optimise the interpreted version in five minutes to be twice as fast as the C++ version.

I see opportunity to optimise everywhere in software. A billion KG CO2 could be saved easy if a few green code shops popped up. It's also often a net win. Faster software, lower costs, lower management burden... I'm thinking of starting a consultancy.

The problem is after witnessing the likes of Greta Thunberg then if that's what the next generation has in store then as far as I'm concerned the world can fucking burn and her generation along with it.

Look here Mr Senior Tech if you don’t know 100% what you’re doing, don’t fucking touch the goddamn firewall with your fucking sausage fingers and you overblown call center team lead. I mean you need to have the confidence you would have if you were eating a banana and some one told you it was a poisonous berry, you’d laugh and eat it anyway, cause it’s obviously a banana. That’s the kind of confidence you need to have when fucking with the entire goddamn network configurations. I just went thru a 7 hour shit show because you THOUGHT you knew what you were doing. Not a damn thing was broken there. One service needed a hole in the firewall and you fucked all this beyond an easy fix. Now I’ll admit I don’t have that much confidence working with the firewall, that’s why I would fucking cal one of the companies that set it up even though we don’t necessarily have a support contract, it would have cost a lot damn less to have them work on it than for the whole company to be down and for me to have to stress over every fucking thing going (or not going) on.

Holy retarded internet company. The fiber cable that comes from the power pole lost its connection to the building I live in. So the fiber was laying on the ground in the parking lot. The upside is it is still working. The problem is people are going to run over the fiber and break it. So I sent an email to the ISP on Thursday. They didn't create a ticket all day on Friday. By the time I got home they were not open. I called their tech support number and pressed 0 until I got a real person. I explained they need to fix this soon or it will get broken. They said "I understand" and then proceeded to create a ticket for fucking wednesday next week! I told them it will damaged by then. They said "I understand". Then I get a text saying they will do this wednesday. No you stupid fuckers, you do not understand!

Queue the McGuiver music:
I got out some steel wire I use to fix stupid shit like this. I made a hook to connect the steel cable holding the fiber. This hook will go around some exposed electrical conduit. Then I got a board to lift it up high (no ladder and 5 inches thick of ice on ground). I cannot balance wire hook on board and get it to slip down. So I got a steel pole I have and attached another hook with electrical tape. As I passed the hook over the conduit I used other pole to grab bottom of hook and pull it down to keep a hold of the conduit. Now the fiber is up in the air again above the parking lot. I hope this stupid hack works until wednesday. My right arm hurts like hell cause the strain of holding the fiber taut while I pulled the hook down. It strained my right hand.

Worst customer service on the planet with Century Stink. They fucking make it harder than hell to get help and it seems they take almost a week to fix shit.

My tech debt meltdown is happening right now. We are releasing our huge micro service based product next week with no automated testing of any sort. Our front end clients are relatively DRY. No tests and dry = can't change anything = hacks on top of hacks.

Why? Team lead won't listen to me and has beaten me down so I don't care anymore. If it's broken fuck it.

In my current company (200+ employees) we have 3 guys who deals with everything related to service desk (format computers, fix network issues, help non-tech people...)

The same team is responsible for the AWS accounts and permissions, Jenkins, self hosted Gitlab... anyway, DevOps stuff.

Thing is: only one of them have enough DevOps background to handle the requests from the engineering team (~15 people). Also, he usually do anything "by hand" clicking trough the AWS interface on each account, never using tools like Infrastructure as Code to help (that's why I started to refer to his role only as Ops, because there's no Dev being done there).

Anyway... I asked my manager why that team is responsible for both jobs, despite the engineering guys having far more experience with those tools. He answered with a shamed smile, as he probably questioned the same to his manager:

- Because they are responsible for everything related to our Infrastructure.

Does it make sense for anyone? Am I missing something here? In what universe this kind of organization is a healthy choice?

Is anyone else concerned by the state of the industry?

Jeff Bezos is on track to surpass Bill Gates as the wealthiest man in tech. Amazon has a history of questionable actions (look up Nucleus, Diapers.com, BookSurge, MacMillan vs Amazon, and Hachette).

They are known to have a strong lobbying presence and often pay lower wages than their competitors.

I buy from Amazon because I like their service and prices (not always the cheapest, but arguably the best buying experience), but with every purchase I can't help but wonder what I'm contributing to.
It's obvious small tech companies struggle to survive and that is the result of our consumption.

Aren't you, software engineer, ashamed of being employed by Apple? How can you work for a company that lives and shit on the heads of millions of fellow developers like a giant tech leech?
Assuming you can find a sounding excuse for yourself, pretending its market's fault and not your shitty greed that lets you work for a company with incredibly malicious product, sales, marketing and support policies, how can you not feel your coders-pride being melted under BILLIONS of complains for whatever shitty product you have delivered for them?
Be it a web service that runs on 1980 servers with still the same stack (cough cough itunesconnect, membercenter, bug tracker, etc etc etc etc) incompatible with vast majority of modern browsers around (google at least sticks a "beta" close to it for a few years, it could work for a few decades for you);
be it your historical incapacity to build web UI;
be it the complete lack of any resemblance of valid documentation and lets not even mention manuals (oh you say that the "status" variable is "the status of the object"? no shit sherlock, thank you and no, a wwdc video is not a manual, i don't wanna hear 3 hours of bullshit to know that stupid workaround to a stupid uikit api you designed) for any API you have developed;
be it the predatory tactics on smaller companies (yeah its capitalism baby, whatever) and bending 90 degrees with giants like Amazon;
be it the closeness (christ, even your bugtracker is closed and we had to come up with openradar to share problems that you would anyway ignore for decades);
be it a desktop ui api that is so old and unmaintained and so shitty, but so shitty, that you made that cancer of electron a de facto standard for mainstream software on macos;
be it a IDE that i am disgusted to even name, xcrap, that has literally millions of complains for the same millions of issues you dont even care to answer to or even less try to justify;
be it that you dont disclose your long term plans and then pretend us to production-test and workaround-fix your shitty non-production ready useless new OS features;
be it that a nervous breakdown on a stupid little guy on the other side of the planet that happens to have paid to you dozens of thousands of euros (in mandatory licences and hardware) to actually let you take an indecent cut out of his revenues cos there is no other choice in a monopoly regime, matter zero to you;
Assuming all of these and much more:
How can you sleep at night with all the screams of the devs you are exploiting whispering in you mind? Are all the money your earn worth?

** As someone already told you elsewhere, HAVE SOME FUCKING PRIDE, shitty people AND WRITE THE FUCKING DOCS AND FIX THE FUCKING BUGS you lazy motherfuckers, your are paid more than 99.99% of people on earth, move your fucking greasy little fingers on that fucking keyboard. **

PT2: why the fuck did you remove the ESC key from your shitty keyboards you fuckshits? is it cos autocomplete is slower than me searching the correct name of a function on stackoverflow and hence ESC key is useless? at least your hardware colleagues had the decency of admitting their error and rolling back some of the uncountable "questionable "hardware design choices (cough cough ...magic mouse... cough golden charging cables not compatible with your own devices.. cough )?

!dev but tech related...

Got a device configured in a location that is fairly far away from me. It operates only through a cloud service specifically for these devices, with one of the most unreliable web interfaces and smartphone apps I have ever used.

I email my issues to the tech support who don't seem to understand the problems and can't fathom the difference between "reset settings" and "restart device".

Eventually they need to log in to my account to find out whats wrong. I explicitly state that under no circumstances should any settings be changed.

Today I find that the device has been removed from the cloud account. I physically must be near it to register it on the account again. Tech support don't seem to know what happened and the best explanation is that it is "a glitch". They have no way to add it back themselves. I have to travel to the device.

Funny how this happened after I let them access the account...

I'm starting to feel super frustrated with my job.
Sometimes I feel like people who work for large tech companies must have it easy. My company is trying to do this digital transformation thing. Modern development practices Scrum, agile, CI/CD etc. So I was put on a team to work on a project with this new methodology. The idea was we would build the front end and interface with the core systems via service calls. Of course it didn't work out that simple and we had to add our own server side stuff but whatever. It's really hard without a point of reference for any of this stuff. We don't have established coding standards, the data we are working with is a mess, incompetent vendors, the infrastructure team supporting the environments can be such arrogant fucks when we need their help to get shit done. The team also doesn't have any members who really know the core systems well. I am the only developer on the team who is an employee of the company the rest are contractors who are in and out. Last week it was literally just me. This is my first job out of school btw I've been here a year now. I guess I just feel frustrated that I have to figure out so much on my own I don't really have many senior devs at the company I can look to. And on the team I've sorta ended up in an unofficial leadership position. Feels like a lot on my shoulders. I feel like if i could have worked for a bigger company I could learn to do a lot of things better. I feel like there's too much on me for the amount of experience I have or am I wrong ?

Wish we can shut down every tech product and service and start all over again. All the million dollar ideas are already realized and the only thing to do is be a rich guys employee now.

I hate having to deal with our IT service desk. Every time it takes enormous energy to get to the right people and make them understand that no, you are not an idiot, but you actually have a technical issue.

Sure thing they do have a few competent nice folks there too I've gotten to know over time and they indeed have to deal with a ton of dumb non-tech savvy idiots on a daily basis. However, if my job title mentions "software" and "engineer" they should at least assume I'm an idiot in tech. Or something. Every single time I need to open a ticket, even for the simplest "add x to env y", I need to quadruple check that the subject line is moron-friendly because otherwise they would take every chance to respond "nah we can't do that", "that's not us", or "sry that's not allowed". And then I would need to respond, "yes you do:) your slightly more competent colleague just did this for us 2 weeks ago".

Now you might imagine this is on even another level when the problem is complex.

One of our internal apps has been failing because one of the internal APIs managed by a service desk team responds a 500 status code randomly but only when called with a specific internal account managed by another service desk team.
(when I say "managed by", that doesn't mean they maintain it, it just mean they are the only ones who would have access to change something)

Yesterday I spent over a fucking hour writing a super precise essay detailing the issue, proving a million times it's not on our end and that they need to fix it. Now here is an insight to what beautiful "IT service" our service desk provides:

1) ticket gets assigned to a "Connectivity Engineer" lady

2) few hours later she responds and asks me to give her the app and environment IDs and grant her access to those
(naturally everything in my email was ignored including these two IDs)

3) since the app needs to be in prod for the issue, I make a copy isolating the failing part and grant her access to the original "for reference" and the copy to play with

4) few hours later I get an email from the env that some guy called P made changes to the actual app, no changes to the copy
(maybe they immediately fixed the app even though I asked them to only touch the copy)
I also check the env and the live app had been shared with another 2 people giving them editing rights:)

5) another few hours pass and the lady responds that she had been chatting with P (no mention of who tf that guy is) and that P has a suggestion that might work and I should test it, "please see screen shot" for details:

These motherfuckers sent me a fucking screenshot of the env config file where "P has edited a few parameters" that might help. The screenshot had a 16 line part of the config json with a bunch of IDs and Base64 params which HE EDITED LOCALLY.

Again, because I needed a few iterations to realise what I've just witnessed:
These idiots modified some things in the main app (not the copy) for hours. Then came to the conclusion that the config needs some IDs and params updated. They downloaded the config json. Edited it locally. Did not fucking upload it back to the main or test app. Did not test it live. Did not CC in or direct the guy with changes to me. Did not send me the modified config file. Did not even paste the new IDs into the email. But TOOK A FUCKING SCREENSHOT OF THE MODIFIED FILE AND SENT THAT SHIT TO ME. And then had the audacity to ask me to test it when they had access to it and that's literally their fucking job.

I had to compare the fucking screenshot to the live config file and manually type in the changes.

And no, it still doesn't work. And Now I have to get back to them showing it still fails the same way but I just can't deal with these people. Fuck. Was hoping by the time I write it all down it'd be better, and it does feel a bit better, but I still need to get this app fixed. And I can only do it through these... monkeys. I just can't. Talking to these people drains my life energy... I'm just sad.

Going back home for the holidays means becoming tech support for pretty much the whole family, unluckly.

As soon as I enter my grandparent's home, my grandpa says "Could you print some emails?". I open his laptop, and I start sweating as soon as I see the Windows XP logo popping up. He (obviously) doesn't remember his password, and the only way to access his (mostly defunct) web mail service is Outlook 2003. For some reason, the web mail provider's POP3 server dies, and i spend half an hour trying to explain it. I ended up leaving with him saying "Why are you even going to a computer engineering university."

Ah, family.

I think some of my co-workers see me as real life human version of Google search engine.

Hope they would understand that just because I'm little bit more up to date in tech knowledge and an accidental Google nerd doesn't make me a know it all..

But i understand their tendency to trust my recommendation over their googling skills

They want me to find

1- best freelancing website
2- best platform or service for someone who wants to do online teaching

Results that I'm aware of:

1- freelancer, guru, upwork
2- YouTube, udemy, Pluralsight, skillshare, thinkific

Any other recommendations?

New dev guy in office, Does zero research when stuck in somewhere while doing a task. Goes around asking the team if they had done that before. Talks on the phone for like 10-15 mins with god knows who when he has a technical problem.

Doesn't even bother to do a simple debug before complaining about an exception in a service to the dev who wrote it (if he knows the dev who wrote it)

Interestingly, he marks the tasks he does in a google sheet in red, yellow and green rows that's shared with our tech lead.

Not that he bugs me or anything, but just thought i should share this here.

I think I've reached some kind of job nirvana. My coworkers and I all complain about our work. We're overworked, underappreciated, underpaid, and and have to deal with all sorts of bullshit all the time. Pretty much everyone who has been on the team longer than a year is talking about quitting.

But I started at this company as a level 1 tech support phone technician before I transferred into the DevOps side of things, and that tech support job was SO much worse. Way more stressful, way less pay, mandatory overtime, horrible scheduling, being forced to remain calm while people hurl insults at you over the phone, and it was a dead-end job with a high turnover rate and almost no opportunities for advancement of any kind.

And every time I think back on that job, I realize that what I have now is actually pretty great. I'm paid well (still underpaid for the job I do, but catching up really fast due to my current boss giving me several big raises to keep me from quitting lol). I deal only with other tech people like developers and data scientists so no more listening to salesmen insult me on the phone. I'm not in any sort of customer service role so I can call people on their bullshit as long as I'm professional about it. I'm salaried so they can't make me work horrible shifts. 99% of my days are a normal 9-5 workday. I actually have a reliable schedule to plan around.

People treat me like the adult that I am.

I'd get a similar experience at other, better-paying companies, for sure, but what I have now is still pretty great.

I'm sure I'll be back in a few days to rant about more nonsensical bullshit and stress, but for now I'm feeling the zen.

soo after finishing 1 year of my 2 yr CS program, i moved back to my hometown so my partner wouldn't have to keep commuting for her career. couldnt get a cs job here with no experience and only 1 yr of school and like basically no portfolio to show for myself, i took a customer service job in a tech company with a lot of support for career pathing.

end goals are to end up working for their software dev team, mid goal is to switch into their web dev team from customer service since the career pathing is WAY easier from customer service to web dev, then web dev to sw dev rather than customer service straight to sw dev

so in the meantime i need to be practicing and building my portfolio but FUCK i have NO motivation and with coronavirus fucking up my life and everybody elses all i wanna do at the end of the workday and on weekends is melt into my bed in a semi-comatose state

i woke up early today to get some work done on my portfolio but all im doing is watching grey's anatomy and playing mobile games

i used to feel so motivated and excited to code but the excitement is gone and now even doing stuff for myself is a lot more like work than play

just need to rant it out rn

One of the projects started a year ago was to replace our tech/status dashboard. Two of our new people were even dedicated to developing it full time for 6 ~ 8 months. I found out today the entire board is gone, and it's been replaced to a link to Service Now.

Nearly a year of work, completely flushed down the tubes. Glad I wasn't on that project.

GOD why am I CONTINUALLY RESUBSCRIBED to garbo random newsletters!

we need to start a new internet altogether

and I know what's happening, these idiotic "tech influencers" pay some shady service to "bOosT YoUr FoLloWiNg bY 100X!!!" and they're blatantly just breaking the law, breaking GDPR, etc. etc., its bots all the way down, cant wait for clowns with 2 braincells to use a chatGPT integration with the web, content will just get SO much better fuck

Two (2) senior developers and one (1) senior tester left our team and I am left with two (2) Java legacy applications that are hard to maintain. Here is a list of things I hate about these old webapps (let's call them app A and B):

1. App A depends on 80% web services. If one web service for a product or warehouse goes down, work flow is impeded while prod support team checks with the core services team for repair

2. App B is a maven project with multiple modules dependent on libraries that are dependent on company's internal libraries. So if we want to upgrade to OpenJdk 9 and up, the project will definitely produce a lot of errors due to deprecated/unsupported codes

3. App A is dependent on Tibco and I have no experience on that

4. App B's continuous integration build tool is Jenkins and the jobs that build it has a shell script that wasn't updated during the tech upgrade enhancement. The previous developer who did the knowledge transfer to me didn't tell me about this (it should be considered a defect on her part but she already resigned)

5. App A when loaded in eclipse IDE is a pain to work with since it is only allowed to build a war file using ant. I have to lookup in quick search instead of calling shortcuts (call hierarchy) because the project wasn't compiled via eclipse.

6. It's impossible to debug app A because of #5

7. Both applications have high priority and complex enhancements and I have no other teammates to help me

8. You never know what else can go wrong anytime

Rant time. Oh boi.

So, a bit of context: I am a university student in Greece and I have a desktop PC with elementary OS on it. When the unis closed down because of Coronavirus, I moved back to my parents', without my PC, only a usb stick with elementary OS installed on it. That was before the lockdown. My parents have a desktop PC and my old laptop, both with Windows rn. I'm only able to work using Linux, so I've been just popping that elementary OS USB stick whenever I needed to work.

All cool and good. Until the usb got full. It was a 16GB one after all. No biggie, I bought a new 64GB one from a well known Greek tech shop along with a webcam my mother needed. It was a LEXAR one.

They fucking took a week to transfer it. As if the closest shop to me was in fucking Germany. For context, the drawing tablet I bought from China the other day only did 2 weeks to come. During this time I could barely use Linux because my USB stick had only some 600MB free.

Ok, wtv I said to myself. I am a patient person after all. I received the USB stick, along with the webcam, in good condition, in their packaging. Alright. I dd'ed everything from the 16GB stick to the 64GB one and then I extend the partition. Everything works flawlessly. And it's faster too.

Next day, I boot up from it again. It boots up good. Nice, time to do some work. I open my editor. And it fucking freezes. The editor is not some VSCode or Atom or any of that heavy shit, it's just elementary OS Code. A very lightweight Gtk3 app. Strangely though, the rest of my OS (the dock autohide, eg.) Seems totally responsive. I try to open another app. No luck. Not even switching TTYs work. Good shit. I force shutdown my PC. I try to boot again from that piece of shit. And guess what! NO BOOT BITCH. Like, fuck you. I boot from my previous 16GB one. Linux won't recognize it. No /dev/sdc like I used to have. Ok, lsusb. Nope, nothing. I disconnect it and reconnect it, and lsusb. An empty entry appears.I run it a couple of times, and the it disappears again. I switch to TTY 2. I get read errors and usb error -71.

And I want to fucking explode

I call back to support for the warranty coverage. I wait for a good 10 minutes and a nice lady picks up. I tell her the issue. She says that the support team will call me for the issue this day it the next day.

I hang up.

It feels like some fucking prank. YOU MOTHERFUCKING TOOK SO LONG TO DELIVER MY SHIT. Not to mention that the shitty courier service they are working with wouldn't deliver the goods to my home because it's slightly out of town. AND NOW YOU ARE DELAYING MY WARRANTY RETURN? HOW THE FLYING FUCK DID YOU BECOME A WELL KNOWN TECH SHOP WITH SUCH SHITTY SERVICE?

IF YOUR BRAINS WERE DYNAMITE YOU WOULDN'T HAVE ENOUGH TO BLOW YOUR NOSES.

YOUR THE SERVICE EQUIVALENT OF A PARTICIPATION AWARD.

Foreigners' view of Greeks suddenly doesn't seem so unreasonable. Yes, we are fucking lazy asses. And we also hate that. We hate each other for that very reason. May this country not live any longer.

!tech

i am too young and want to understand this: what's with tip culture?
its one of those things that i saw my parents and other people do and started doing the same but don't fully understand.

why do we need to 'always' tip the people who serve us? a waiter has a job to go on each table to take order, bring it when ready and take cash. i know that's a service that i should be grateful for, and i could showy gratitude with a tip, but isn't it same as the actual job for which they are being paid a salary?

same with a barber. same with a car repair guy. i don't understand why some professions have a variable gratitude money as one of the ctc components?

The sentence we all dread:
"My stereo (insert any other piece of home tech...) is acting up, call ______ he works with computer's he'll know what to do"

ME: "Take it to the service shop, I'm a programmer not an electrical engineer"

After that you can't help but think they're thinking you just suck at your job... "pff he know's nothing"

Status: Got off hour+ long call with provider teir2 tech support because their "sync service" isn't syncing. "It's all cloud controlled" they tell me. Whatever.

It does have the ability to install a Windows service to do the needful! 🎉

However the program that does the actual syncing is the "launcher" application, and the service's only job is to tell the launcher to run. 🤦‍♂️

Their assumption is that there will be a user that gets smacked in the face with a UAC prompt when they first log in and just shrug it away. Which is the Launcher application.

The sync service is not capable of running the sync application without a desktop session I guess?

MOTHERTRUCKERS do you understand what the point of a Windows Service is?!?

I tried relating this situation to how Windows Update works: It will update whenever the fuck it wants without the user doing anything because of the Service, and you only configure the service with the Control Panel/Settings App. You don't need the Control Panel/Settings App running in order for Windows Update to work, but it's there for status info and configuration.

Anyways, this software does not do that. It apparently *requires* both the service AND the launcher program running in order to work. Not work properly, to work *at all*.

Anyways, It's installed on a computer that's not normally logged into, but is always on (where other "always needs to be running" programs live). Normally the hackaround would be to launch the program via Scheduled Task.

This program apparently does not want to run as a scheduled task, or the Task Scheduler is being stupid and can't figure out "Hey, it's time to run this program. Do it!". Naturally it runs if told manually.

The fact that I'm even doing this at all is stupid, but even more infuriating is that it's just not working unattended. You know, what the service should be doing. But no, the service runs happily all alone, doing nothing of note, while Task Scheduler sucks its stick running OneDrive installer but not the launcher program.

Pluckin' donuts...

Bad English aside I am so sick of incompetent customer service reps. Holy shit it's like they will hire anyone these days.

Here just read from this script and not the code version. That's all the tech you need to know right here on this single piece of paper.

Fucking incompetent bastards need to go work at a non technical job like Burger King because tech support is beyond them.

They'd probably fuck that up to. That's a completely different rant, those who can't even do fast food jobs right. At that point just go get on disability because your fucked.

To be fair I will occasionally get someone in the tech support sector who knows their shit but it's few and far between and its always a welcome surprise.

I've always wanted to do something in IT Support, but I didn't know where to start. I've been helping my co-workers optimize their system and even helped retrieve photos from a tablet that had a broken screen; her service plan said along the lines of "if they weren't there they were lost," I was able to retrieve them in a matter of hours (Really guys! I'm shocked! It was just a broken touchscreen, the storage was just fine. I think I'll remember this moment).

And because my growing impopularity, I started a new business called The Webnician. The company is split into two sections, the Technician, and the Web Developer. Hence, The Web(Tech)nician. I am proud of my name choice.

Then I wanted to become a certified technician, so I did some research on how to become one and found out I need to take the CompTIA A+ 220-901 and 220-902 exam and... I couldn't be more excited!

I've always loved computers, and maybe my late father had some say into it. Nevertheless, I am excited to begin my journey, even though it took awhile to find where I needed to go. I hope you all can follow me on my journey and support my new business.

I don't have anything else to say, so I'll just leave here.

I started my career almost 20 years ago now.
I had the chance to work in really good environments, and with people trying to be performant. In my first company, the CTO pushed a lot the new/shiny XP method. Then I used the first iterations of Scrum as a Team Leader.
As I became a Service Manager, I found my love in kanban/lean (and my worst nightmare in sigma six).

I crashed startups created with friends and cashed out sometimes.

I also did a lot of "agile consulting", around productivity, product methods, organization (even got certified SaFe, the Agile framework that states" process over people").

When I came back to Europe, I just wanted to get back to the level I was in North America.

I have done a lot of mentoring, but now I lack the motivation (and time) to keep doing it, the way I did. So I stopped.

And now I have to answer the question "do I leave delivery?". Also, it seems that a lot of actual organizations are starting to put the product under " tech top management" ( companies I like at least).
So I wonder, what my next evolution should be...

Should I leave tech delivery to be fully Top-Management...
Do I want to structure/handle/organize the Product Teams...

Covid has given me time to start thinking a lot more about my situation... And it sucks...

Isn’t the usage of environment variables common for golang apps?

I interviewed for a company which made me develop a golang backend service and I used environment variables for sql connection strings and client and secret IDs and all.

When I submitted them the project, the feedback was that the tech person isn’t familiar with dotenv configuration.

Any inputs about any other way this could’ve gone?

I’ve now discovered that management actually decides for themselves what software engineering is. 🧐

It is getting increasingly common that in different architectural groups the decision has already been made… by management…without actually passing through our review… as a little more senior blokes and gals.

Not even a discussion? On the fit?

That leads me to the conclusion, since I consider the management (at least the two or three closest layers) are morons, good at talking but not really knowing anything about what we do (we kind of take stuff and make other stuff from it by using energy and other stuff in HUGE FUCKING FACILITIES AROUND THE PLANET), that even they did not make the decision. It was forced upon them. They did not decide either! Because they can’t! Because they are idiots all of them!

I have not investigated this issue but this is the logical conclusion. Or not.

Recently, for instance, decisions were made to route information flows by some tech. Some new tech. At some place in our eco-system. At a certain time. And, if we were to have reviewed this initiative in our process we would have said:

”Well, I hear you! But we are not going to do that right now because WE ARE IN THE MIDDLE OF THE FUCKING HUGE GLOBAL PROJECT THAT CHANGES PRETTY MUCH FUCKING EVERYTHING AND WE CAN NOT JUST IN THE MIDDLE OF THE FUCKING EXECUTION PROCESS OF THE PROJECT CHANGE THE FOUNDATIONS OF MESSAGE ROUTING BECAUSE WE LACK THE NUMBER OF HUMANS TO DO THE FUCKING JOB. So, we need to take a look at this and to get a better understanding when we can make this happen.”

What is the point of having this step in our organization if it is just pass-through? What is the point? Meetings? Just having meetings? Spending time mastering the organizational skill of administrating meetings? Feeling important? Using big words (holistic being my favourite)?

Below, juniors devs are being hired doing stupid stuff that does not need doing. For months and months.

I believe now that half of the dev staff does not need to be there and three quarters of the team, service, delivery (etc) managers are unnecessary. I mean, the good juniors are going to change jobs soon either way and we are stuck in this vicious cycle where we are not being allowed to be innovative in software engineering. Stability is of the essence here but the rate of our releases are just silly slow. I would say that we are far, far away from any track that leads us to where we want to be. Agile. Innovative. Close to business. Learning. Teaching. Faster. Stability despite response to implementing changing business needs.

And then there are the consultants…

*sigh*

Imagine you're in a company, one year in now. You've tried your best to amass as much knowledge of legacy services as you can (specially given no documentation) and you think you've done the best you can.

Now imagine your manager is upset that you haven't gotten as much domain knowledge as an engineer who's been in the team for five years now. Then also imagine that your manager whenever asked about specific product or tech or any knowledge on a service just keep tagging the 5 year engineer. If he ever gives an update in slack on any incident, he doesn't read what everyone has written in the channel so far, but invites the team on a call, and asks them to verbally tell him what to write as an update so as to show he actually understands it all and is showing leadership. What do you do?

Also I've read a good manager let's his team self function without any micromanaging but I feel this is literally hypocritical (lack of knowledge comparison) and useless of him to essentially making no decisions or understanding anything without pointing fingers. What would you all do about this kind of manager, or am I just inexperienced and maybe not seeing what he's actually doing and contributing.

I had this boss once who called himself a sitting bull sometimes. He was about 60, an absolute dictator, strong right wing and building an aura of fear around him. He had this emberassing macho attitude which was especially delicate since he was a protective of the female ceo. He talked to everyone, colleagues, customers, partners like they where enemys and was extemely aggressive towards everyone. Meetings where extremly emberassing because he insulted everyone (except us devs), talked much bs an didn't let anyone else speak - including customers.

He was also paranoid af. Once he talked the ceo into firing a team lead he disliked. Before the guy got to know this, he called me, and wanted me to sneak in his office, copy everything from his computer in case he would destroy everything when I realized he's fired. As if everything relevant wasn't on GitHub anyway and is if the poor guy would be uprofessional as sitting bull.

The sitting bull lead the department like a ponzi scheme: He required constantly new projects with funding for some years to maintain the old ones and their piles of tech debt. Dev team grew and grew but every insider knew the bubble will explode at one point. One of the last projects was a partner project with another institution. Naturally he didn't want us to do anything for this project but use our man power to rescue older ones. One pm guy was employed fifty percent as ours and fifty at the partner. So while months passt by and we delivered absolute nothing but lame excuses, his other employer started to ask questions. At one point I told him, and told his other employer afterwards, that the sitting bull never intended to anything for the project. When the sitting bull learned the pm. Guy told them the truth he called him a traitor and fired him instantly.

I left shortly after and the bubble imploded eventually. The sitting bull retired after an heart attack. From over twenty dev positions a single one remains and his main job to shit down one broken service after another...

Is there a service for find terminology about tech acronyms or abbreviated words ?

My answer to their survey -->

What, if anything, do you most _dislike_ about Firebase In-App Messaging?

Come on, have you sit a normal dev, completely new to this push notification thing and ask him to make run a simple app like the flutter firebase_messaging plugin example? For sure you did not oh dear brain dead moron that found his college degree in a Linux magazine 'Ruby special edition'.

Every-f**kin thing about that Firebase is loose end. I read all Medium articles, your utterly soporific documentation that never ends, I am actually running the flutter plugin example firebase_messaging. Nothing works or is referenced correctly: nothing. You really go blind eyes in life... you guys; right? Oh, there is a flimsy workaround in the 100th post under the Github issue number 10 thousand... lets close the crash report. If I did not change 50 meaningless lines in gradle-what-not files to make your brick-of-puke to work, I did not changed a single one.

I dream of you, looking at all those nonsense config files, with cross side eyes and some small but constant sweat, sweat that stinks piss btw, leaving your eyes because you see the end, the absolute total fuckup coming. The day where all that thick stinky shit will become beyond salvation; blurred by infinite uncontrolled and skewed complexity; your creation, your pathetic brain exposed for us all.

For sure I am not the first one to complain... your whole thing, from the first to last quark that constitute it, is irrelevant; a never ending pile of non sense. Someone with all the world contained sabotage determination would not have done lower. Thank you for making me loose hours down deep your shit show. So appreciated.

The setup is: servers, your crap-as-a-service and some mobile devices. For Christ sake, sending 100 bytes as a little [ beep beep + 'hello kitty' ] is not fucking rocket science. Yet you fuckin push it to be a grinding task ... for eternity!!!

You know what, you should invent and require another, new, useless key-value called 'Registration API Key Plugin ID Service' that we have to generate and sync on two machines, everyday, using something obscure shit like a 'Gradle terminal'. Maybe also you could deprecate another key, rename another one to make things worst and I propose to choose a new hash function that we have to compile ourselves. A good candidate would be a C buggy source code from some random Github hacker... who has injected some platform dependent SIMD code (he works on PowerPC and have not test on x64); you know, the guy you admire because he is so much more lowlife that you and has all the Pokemon on his desk. Well that guy just finished a really really rapid hash function... over GPU in a server less fashion... we have an API for it. Every new user will gain 3ms for every new key. WOW, Imagine the gain over millions of users!!! Push that in the official pipe fucktard!.. What are you waiting for? Wait, no, change the whole service name and infrastructure. Move everything to CLSG (cloud lambda service ... by Google); that is it, brilliant!

And Oh, yeah, to secure the whole void, bury the doc for the new hash under 3000 words, lost between v2, v1 and some other deprecated doc that also have 3000 and are still first result on Google. Finally I think about it, let go the doc, fuck it... a tutorial, for 'weak ass' right.
One last thing, rewrite all your tech in the latest new in house language, split everything in 'femto services' => ( one assembly operation by OS process ) and finally cramp all those in containers... Agile, for sure it has to be Agile. Users will really appreciate the improvements of your mandatory service.

I go to add a method call in a business logic class that's used exclusively in a particular service, and get blocked in the PR by some other guy-

Other Guy: refactor this into the shared framework referenced by all our microservices

Me: it is only and would only be used in this service

OG: what about the other business logic class in this service?

Me: it's not used there, and if it does end up used there then we can refactor it into a class that they both reference then

OG: I need to know when the abstraction of this function will be done. is it going to be delivered next sprint?

Me: YAGNI - better to avoid doing extra work when we don't know if we'll even need it

OG: tbh you can still abstract it with some generics and lambda magic, but im not gonna enforce that

Me: premature abstraction is the root of all evil (tongueout)

OG: not really, its the root of not having a million miles of tech debt in 2 years

I just can't win for losing with the anti-YAGNI yogi.

"Download our app for some lovely additional ass licking features....."

Why tech industry love apps? also I hate these days not only mobile phones, but also computers are in progression of "applification."

Programs are only installed do some advanced things that were absurd and inappropriate to work on web browser. like video editing or programming, or file management.. etc. but in recent days, everything is fucking apps. why just not improve your web version of your service and make the shortcut from that? Weather app. youtube app. reddit app. 'tips' app by apple that is totally useless. news app. map app. so much wasteful. these kind of services are MUST be on the UPPER layer than the web browser laid on. also apps are taking much resources on local hardware and that makes my hardware too much slow.

That is not how tech works. that is not how software engineering, hardware engineering works, every single thing in technology must NOT work like that. If it does, then that is not technology, and just stack of cow shit.

Having a lot of bad experiences while working as intern in startups and about to join a MNC, i wanted to share my work life balance and technical demands that i expect from a company. These are going to be my list of checkpoints that i look forward , let me know which of them are way too unrealistic. also add some of yours if i missed anything :

Work life balance demands ( As a fresher, i am just looking forward for 1a, 2a and 8, but as my experience and expertise grows, i am looking forward for all 10. Would i be right to expect them? ):

1a 8 hr/day. 1b 9h/day
2a 5days/week. 2b 6 days/week
3 work from home (if am not working on something that requires my office presence)
4 get out of office whenever i feel like i am done for the day
5 near to home/ office cab service
6 office food/gym service
7 mac book for working
8 2-4 paid leaves/month
9 paid overtime/work on a holiday
10.. visa sponsorship if outside india

Tech Demands (most of them would be gone when i am ready to loose my "fresher " tag, but during my time in internship, training i always wished if things happened this way):

1. I want to work as a fresher first, and fresher means a guy who will be doing more non tech works at first than going straight for code. For eg, if someone hires me in the app dev team, my first week task should be documenting the whole app code / piece of it and making the test cases, so that i can understand the environment/ the knowledge needed to work on it

2. Again before coding the real meaningful stuff for the main product, i feel i should be made to prepare for the libraries ,frameworks,etc used in the product. For eg if i don't know how a particular library ( say data binding) used in the app, i should be asked to make a mini project in 1-2 days using all the important aspects of data binding used in the project, to learn about it. The number of mini tasks and time to complete them should be given adequately , as it is only going to benefit the company once am proficient in that tech

3. Be specific in your tasks for the fresher. You don't want a half knowledgeable fresher/intern think on its own diverging from your main vision and coding it wrong. And the fresher is definitely not wrong for doing so , if you were vague on the first place.

4. most important. even when am saying am proficient , don't just take my word for it. FUCKIN REVIEW MY CODE!! Personally, I am a person who does a lot of testing on his code. Once i gave it to you, i believe that it has no possible issues and it would work in all possible cases. But if it isn't working then you should sit with me and we 2 should be looking, disccussing and debugging code, and not just me looking at the code repeatedly.

4. Don't be too hard on fresher for not doing it right. Sometimes the fresher might haven't researched so much , or you didn't told him the exact instructions but that doesn't mean you have the right to humiliate him or pressurize him

5. Let multiple people work on a same project. Sometimes its just not possible but whenever it is, as a senior one must let multiple freshers work on the same project. This gives a sense of mutual understanding and responsibility to them, they learn how to collaborate. Plus it reduces the burden/stress on a single guy and you will be eventually getting a better product faster

Am i wrong to demand those things? Would any company ever provide a learning and working environment the way i fantasize?

I don't think I wanna be a dev anymore

Just a year ago, I was doing many side projects for fun, aching for proper coding tasks at work.

Now, I got a senior title but I don't want to do ANYTHING, I don't want to learn this new service or learn how to develop new stuff, I've lost all desire to learn something new. I just want a simple af simple low needs job, but also want good pay XD I know, it's stupid, but I really don't care what tech I use or how exciting the product is, I just want a simple repetitive job with little stress and deadlines and good pay

How do you motivate yourselves to get through the day and do your tasks? Honestly every PR review I'm shocked other engineers care so much about the code, they're obv right, I just wonder where that desire to maintain good coding practices comes from

One day in a near but comfortably not too near future, I will start a webdevelopment 3-letter-abbreviation dictionary page, with self-taken photos of Belgian car license plates, and use the alphabetic part for each definition. It's insane how many PSD's, JSX's, PHP's and other technologies and file formats I've seen driving around and can no longer keep it for myself.
To qualify the tech/ format must 1) have been spotted and photographed by me and, 2) be about something related to webdev

If it doesn't take off, I can still create a unique custom CAPTCHA service with the photos :D

Some background:

About 2 months ago, my company wanted to build a micro service that will be used to integrate 3 of our products with external ticketing systems.

So, I was asked to take on this task. Design the service, ensure extendability and universality between our products (all have very different use cases, data models and their own sets of services).

Two weeks of meetings with multiple stakeholders and tech leads. Got the okay by 4-6 people. Built the thing with one other guy in a manner of a week. Stress tested it against one ticketing service that is used in a product my team is developing.

Everyone is happy.

Fast forward to last Thursday night.

“Email from human X”: hey, I extended the shared micro service for ticketing to add support for one of clients ghetto ticketing systems. Review my PR please. P.S. release date is Monday and I am on a personal day on Friday.

I’m thinking. Cool I know this guy. He helped me design this API. He must’ve done good. . . *looks at code* . . . work..... it’s due... Monday? Huh? Personal day? Huh?

So not to shit on the day. He did add much needed support for bear tokens and generalized some of the environment variables. Cleaned up some code. But.... big no no no...

The original code was written with a factory pattern in mind. The solution is supposed to handle communication to multiple 3rd parties, but using the same interfaces.

What did this guy do wrong? Well other than the fact that he basically put me in a spot where if I reject his code, it will look like I’m blocking progress on his code...

His “implementation” is literally copy-paste the entire class. Add 3 be urls to his specific implementation of the API.

Now we have

POST /ticket
PUT /ticket
POST /ticket-scripted
PUT /ticket-scripted
POST /callback

The latter 3 are his additions... only the last one should have been added in reality... why not just add a type to the payload of the post/put? Is he expecting us to write new endpoints for every damn integration? At this rate we might as well not have this component...

But seriously this cheeses me... especially since Monday is my day off! So not only do I have to reject this code. I also have to have a call now with him on my fucking day off!!!!

Arghhhhhh

I hate BT.

Today, it started redirecting me to a page saying, basically, to activate their DNS server on the router for "BT Protect" and "Parental Controls" to work, despite the fact that my parents never turned it on. Their support lines appear to be staffed with Indians taught to answer very basic questions, and forwarded me to "tech experts" from BT, a service that apparently costs £8 a month, because "the issue is out of their scope".

How is this even legal?

partially tech

Is it just me or every single time* I call to some support after first 30 minutes I really want to ask question "can I talk with someone competent?". And no disrespect to these guys, many people call in with simple stuff, but damn, I try to solve stuff on my own and call in only when I need someone who actually can get somewhat technical and have some knowledge about the product/service/smh. Infuriating.

* one hosting provider proven to be exception.

Right guys and gals, I need your opinions.

Recently was approached by a recruiter who thought I’d be a good fit for a role, a role that is a step up from senior dev but without moving into people / project management.
More like a bridge between architects and senior devs.

I thought what the hell, why not. So I agreed to go for it.
It could be quite a decent payrise (though that wasn’t my motivation for going for it) and I like the idea of doing more mentoring, design and research than I do now. It would involve stuff like learning new tech, coming up with examples and implementations of how the dev team need to use it to churn out user stories.

For the last few years I’ve been mainly a back end developer, which didn’t start by choice and I always liked to be full stack.

But the recruitment process for this role has been quite slow (number of reasons) and since then I’ve been given a new piece of work at my current employer doing some greenfield angular work, plus the c# back end.

I’m really, really enjoying this angular work. Haven’t done it for a while and it feels great to get back into it. Seem to be picking it back up with no problems, like the old magic is still there.
Also the money at my current place is good enough.

So now I’m wondering if I should bail on this other role in favour of seeing this out and maybe going back to being full stack (tho for reasons I’ll outline below in the long term that might have to be elsewhere)

But I’m also trying to remind myself that up until enjoying this work there’s a reason I decided to go for this other role.
Current place is a small company that has no project management process. It’s chaos, and everything’s an emergency. There are no requirements for anything, not enough people etc. No one has a clue how to run an IT project.
The one thing we do have is good development practices in our team and we have been greenfield for the last 12 months working on a new product. But we do tend to be pigeon holed into looking after a specific service/area.

But this new place if I got the role, is a bigger company (I’ve worked in small, medium and massive companies so I know what the difference is like), they’re a household name, they have resources for learning, putting people through aws certs, etc. They give people time each week to invest in themselves. Much more agile.
And thinking about it now you don’t often see a role that allows you to ‘move up’ without having to take on people/project management and still having time to be hands on.
(Just maybe more hands on with strategic work than delivering user stories for business as usual)

So just in general, what do you think?

Tech company/service you miss the most.
i.e. Stuff that got shut down, no longer alive, got taken over, or some other change.

can i have an unbiased review of people working in service based MNC firms like tcs/wipro/cognizant/capgemini/etc ?
- how much did you learnt during your time there?
- i have heard a lot about "bench" : from what i understood, its the free time period in which a person is not allocated to any project. So why is this so bad? can't you simply use your laptop in that time to watch videos and learn new tech?
- How is the growth there?How is it affected, considering these companies are mass recruiters taking thousands of freshers each year?

I want to finally implement a minor pet project I spent some time designing a while ago. It's a web service based on encrypted data handling. I'm willing to get out of my comfort zone (that is .NET) and practice the use of different tech. What do you recommend for it?

Before he began dropping the 20K proposed to remodel my flat, I told my father I much preferred a contractor who was recommended by someone I knew, as opposed to using a big corporation like Home Depot. FAMOUS LAST... a neighbour in my building highly recommended the contractor we chose. And, week 7 [or is it 8?] of what was proposed to take no longer than two weeks has begun afresh!
On Friday the fellow who is the owner of the contract remodeling company was here touching the paint. He was here because I forbade the two painters he sent to do the initial painting job.
My internet cut out suddenly around 1300 Friday. He set to leave for the weekend shortly after that. I mentioned the outage to him. The essence of his reply was that there was no way it could have had anything to do with him. The following day, my internet provider sent a tech out to diagnose the problem. What was the problem? The head of the remodeling firm removed a face plate from the wall where there were telephone wires and disconnect them when he tore the wires as he replaced the face plate.
Although the tech told me he wasn't going to charge my account the $85.00 fee for his services because the outage was caused within my flat, I wish to be sure of this. Which brings us to the punchline.
My internet provider is a lame ass business model, dreamed up by a squint-eyed ex-circus monkey, never well endowed in the top story, and now just plain sad.
There were some 911 outages in Washington State last Thursday night. All during the day Friday when you dialled their freephone #. the recorded announcement, before saying anything else, told you they were experiencing heavier than usual call volumes, and my wait would be greater than `10 minutes. Fine. What fried my La Croix silk was that after their customer service dept closed for the weekend, that outgoing message remained.
Today, I wanted to contact my provider to see if they would know if the $ was going to be charged to my account. After pressing the 'send' key, my computer came back with an error message, saying they were having technical difficulties. So, I went on over to the 'chat' page. There's nothing to click on to take me to this enfabled location. So, can't reach them by phone unless I want to hear, every 30 seconds whether or not I wish to, how sorry they are for my delay.
A few years ago I would've used this as an excuse to have a technicolour meltdown. The reason I'm posting this is that I am now able to see beforehand what I'll be doing to myself getting upset over the circumstances. When I do reach somebody, I'm going to tell them as lightly as possible, that if they were an airline, I wouldn't board any of their aircraft. Ever.

Any good idea to start a new service base tech startup?

A long time ago I got an idea for an Internet concierge shopping service that would pair you up with a human to help you comparison shop anything. Obviously this was before AI or the kind of tech we’re used to now. The idea was that the help of a real live person to help you track down deals was better than some of the emerging product recommendation engines I was researching. I figured I’d at least make a short term business out of it until tech caught up. So I built the site, DB, and business logic and recruited my bargain-hunting wife to help people find good buys. It worked ok, but wasn’t easy to monetize because people wanted her help for free rather than pay any kind of fee. Their perception was they weren’t saving a substantial amount if they had to pay someone to help them. Of course, our pitch was that by paying someone to help them, they might avoid paying more by trying it on their own.

It was an interesting experiment anyways.