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  • 2070

    A young guy I work with burst into tears today, I had no idea what happened so I tried to comfort him and ask what was up.

    It appears his main client had gone nuts with him because they wanted him to make an internet toolbar (think Ask.com) and he politely informed them toolbars doesn't really exist anymore and it wouldn't work on things like modern browsers or mobile devices.

    Being given a polite but honest opinion was obviously something the client wasn't used to and knowing the guy was a young and fairly inexperienced, they started throwing very personal insults and asking him exactly what he knows about things (a lot more than them).

    So being the big, bold, handsome senior developer I am, I immediately phoned the client back and told them to either come speak to me face-to-face and apologise to him in person or we'd terminate there contract with immediate effect. They're coming down tomorrow...

    So part my rant, part a rant on behalf of a young developer who did nothing wrong and was treated like shit, I think we've all been there.

    We'll see how this goes! Who the hell wants a toolbar anyway?!

  • 381
    Thanks for standing up for the little guys!
  • 258
    +1 for big bold handsome sr dev
  • 84
    Thanks for that . Would have given double ++ if possible.Keep us updated tomorrow.
  • 45
    This kind of stuff happens all too often. Good man.
  • 49
    Respect to you, sir.
  • 28
    Almost typed "respect to you, sue." Stupid auto complete.
  • 26
    Hats off to you! Tell us how it goes right after the meeting! πŸ˜€
  • 26
    I'm looking forward to read tomorrows update
  • 19
    I too am looking forward to the update
  • 21
    Kick his ass, seabass!
  • 14
    This world needs more people like you
  • 57
    That's exactly the sort of behaviour you'd expect from people wanting toolbars, root kits and other malware.

    I've been fantasising about torpedoing one of Larry Ellisons yacht as payback for Oracle's attempts to force Ask Toolbar on unsuspecting people installing Java JRE.
  • 111
    Big thanks to everyone who's already become involved in this rant! I'm going to actually show the guy this post tomorrow just so he can see how many people are on his side and that he did nothing wrong, he was terrified he'd messed up (obviously he hadn't at all). I'll be writing another reply to this rant tomorrow to update. Any encouraging words for him in the replies would be greatly appreciated!
  • 9
    There's some about about leaves and books about here somewhere. I'd love to be a part of your team.
  • 10
    Nice work! Not many people would do what you did. Congrats.
  • 33
    Please thank him from me. I've had to help quite a few toolbar victims getting rid of those evil add-ons through the years. Anyone who tells their clients to refrain from peddling toolbars deserves cred - big time.

    Also, he's saving an ungrateful client from a lot of toolbar caused badwill. They should appreciate that.
  • 33
    @peaam Hello there, young guy, what you did was awesome; letting the client know what he really needs and what he really _doesn't_ need is a sign of a mature developer. You did great! Sometimes, clients just don't get it. You did your part and that's what matters. Stick with @peaam. I don't know him but I can safely assume that people like him aren't generally found on the planet. It's hard to find a senior who'll get your back like this and don't give a flying fuck to the client when the client crosses the line. Hope to see you up the ladder real quick real fast! Cheers!
  • 30
    The moral of this story is clients can be real asshats.
  • 7
    super awesome, really looking forward to tomorrow's update
  • 16
    A true mentor. Very cool of you, looking forward to the update tomorrow.
  • 7
    πŸ‘ πŸ‘ πŸ‘
  • 5
    You are awesome for that!
  • 5
    Props
  • 4
    looking forward
  • 6
    hope i eventually have a senior as awesome as you!!!
  • 4
    wow, keep us posted pls!
  • 6
    You deserve a cookie mate πŸ‘
  • 5
    You're a really good person πŸ˜„
  • 22
    About to go to bed and all i can say is you've restored my faith in humanity for the next few days. :-) Can't believe some clients/people are so disrespectful - it's terrible!
  • 5
    leaving this for part 2.
  • 4
    Good job mate! Looking forward to the update!
  • 4
    That's how it's done! congrats.
  • 4
    subscribing
  • 5
    As a soon-to-be uni graduate, and in behalf of my classmates, We salute thee
  • 4
    High five to you for a great move :)
    And now... We wanna know the outcome!!!!!
  • 6
    I want a toolbars ... I don't know what I want it to do... But I want one!
  • 5
    #following
  • 9
    Please keep us informed and introduce him to this community so he can rant the shit out of those shitheads and have a giod laugh from time to time
  • 18
    What do we want? Toolbars! Why do we want them? Only god knows! When do we want them? Yesterday!
  • 7
    @donkeyScript more like 10 years ago :P
  • 4
  • 119
    1/4 - Wow, I was not expecting the response this rant's received. A very big thank you to everyone who contributed, you've made a big difference in the last 24 hours.

    This morning I took our guy aside to show him devRant and this post, to put it mildly, he was very taken by all the support on here. To make it easier I will call our guy Tom (not his real name). Also, the client was a company, not just one person.

    So there was a meeting scheduled for 12pm today (BST) and the guy from the client company was coming down to speak to me in person about what happened yesterday. Tom was still very upset this morning so we spent the first hour scrolling through devRant and reading a lot of rants (thanks guys!).

    The plan was at 12pm I'd meet the guy from the client company, take him into an office and get his side of the story and explain Tom's side before taking things further.
  • 154
    2/4 - 12pm came and went, 12:15pm nothing, by 12:30pm I was furious and about to call him when the receptionist told us he was in the building. I went down to meet a woman, this wasn't right, I'd heard it was a man that had shouted at Tom. She introduced herself as the CEO of client company and wanted to speak to Tom and myself together.

    We went to an office and before I could start, Tom received the biggest apology I've ever seen. The reason the CEO was late was she'd stopped off to buy him a brand-new iPhone and MacBook Pro.

    The guy who worked at the client company and shouted at Tom was overheard by somebody in his own office. It appears the guy was already on his final warning and, as of this morning, has been sacked. He'd treated other people very badly in the past and he was reported yesterday by one of his own colleagues for how he'd spoken to Tom.
  • 138
    3/4 - It's hard to explain exactly what was said to yesterday because I want to avoid specifics, I'm sure a lot of people would say that these things happen all the time but the comments the guy made yesterday were incredibly personal about Tom and completely unacceptable for anyone.

    We spoke to the CEO for about 2 hours and she made it clear that she was on Tom's side as much as we were. She has already found someone to take over the sacked guy's role and wants Tom to continue working with her company with a much nicer replacement.

    I cannot thank devRant enough, I was furious last night when I wrote this rant and pretty much instantly got amazing feedback. This is my first rant to hit 175 +1s so I'm donating my stress ball to Tom and also getting him a t-shirt. Tom made a devRant account today, hopefully he can post some amazing content one day and get me a ball in return!
  • 167
    4/4 - Tom (a very positive guy) was so unhappy and worried last night that he was going to quit his job today, tonight he's happier than I've ever seen him.

    Gals, guys, commenters, +1ers and everyone who finds this rant in the future, I thank and salute you all!
  • 44
    Tom is a kickass. @peaam is a kicksss-er, devRant community is kickass-est.
  • 17
    What a great ending, thanks for sharing..... Say hi to Tom from Denmark :-)
  • 12
    its good to know that the guy that yelled at Tom was sacked. no one deserves to be yelled at like that.
  • 9
    Two words: Pure bliss!
  • 8
    Now thats definitely a story to remember. I guess good things happen to good people πŸ‘
  • 6
    This is a such a great turn of events. Happy for Tom!!!!
  • 5
    so awesome!
  • 5
    Good stuff! Glad it all worked out for Tom
  • 20
    This is wonderful to hear. It's not everyday that the CEO herself visits, sits, and talks about problems with employees under her. Kudos not only to you and Tom but also for the CEO.
  • 5
    this is amazing... please tell tom to say hi on this rant :)
  • 14
    I almost shed a tear for Tom!
    Welcome to devRand, bro.
    DevRant: slowly making the dev world a better place :)
  • 4
    great story!
  • 14
    Actually this is the first rant near the top of devRant all-time posts. Everything else is just jokes. This is going the right way.
  • 4
    Fantastic!!! Instant karma... almost!
  • 4
    yeeeeha!!!
  • 9
    this rant is beautiful and is going in my favorites. it's also the first legit rant to make it. good on you :')
  • 4
    Woah. Did not expect that scenario to happen, but I'm super happy that it all worked out! πŸŽ‰πŸŽ
  • 7
    @peaam Great to know there are seniors like you out there! My best wishes to you and Tom!
  • 4
    Wow, that's amazing to hear :) Good to see in the end it all worked out
  • 4
    Give him the stressball.
  • 31
    As a dev who also has to be the project manager for 20+ sites @ once, I understand this 100%. We get SO many rude ass clients who ask for the world/ near impossible and expect to not pay extra or to have it done in extremely unrealistic time frames. No matter how polite you are or how hard you try to explain that it won't work, it will cost more, etc., some clients just don't frikon get it and snap on/berate you. Sometimes I honestly feel bullied, and will turn my phone and email off towards the 2nd half of the day. I have been so upset to point of panic attacks and dreading work each morning.

    I can't wait until the day when we have project managers and I can just code and not deal with clients and their nasty attitudes anymore.

    This jr developer is VERY lucky to have someone like you step in. Clients forget we're the professionals and know what we're talking about. We're real people with feelings too and need to be treated with respect and kindness. ASSHAT CLIENTS. πŸ™„πŸ˜‘πŸ–•πŸ»
  • 24
    Hopefully this didn't sound like a personal pity party for me, I just relate to this rant so much and know how he must have felt. I'm glad Tom was apologized to by the CEO and that DevRant made him feel better. I do think that there should be policies in place everywhere to protect us from and allow us to terminate clients who are vulgar and inappropriately rude.
  • 8
    This is probably the only time I've gone through comments and found them to be better than the actual post itself.. You threatened termination of contract being a senior developer?
  • 7
    @peaam you literally brought tears to my eyes
  • 8
    I know I'm late to the party, but just wanted to give my 2 cents.

    Sometimes clients can be asshats!Sometimes clients can be awesome. I happy to read the original asshat was fired, I'm also very happy for Tom!

    This is a fantastic community! Thanks for being part of it everyone. You all are what make DevRant so awesome!
  • 7
    Faith in humanity restored!
    Kudos to @peaam for standing up for your colleague like that!
  • 7
    Best rant that I have read by far, thanks for sharing this story that reminds us all that for aslong as there are bad people, there will always be amazing people like you to stand up against them.
  • 9
    Just awesome! I remember when a senior dev stood up for me when I was young. It meant so much. I look forward to paying it forward one day.
  • 5
    R. E. S. P. E. C. T. πŸ‘
  • 9
    Wow. This has been an absolute joy to read! DevRant community, you rock! Never before have I seen a group of devs do something so brilliant. Congrats to you OP, Tom and the CEO!
  • 7
    Faith in humanity completely restored. Kudos to you sir.
  • 5
    Thanks for sharing both the original rant and the follow-up!

    Like others, it made my eyes wet. What a happy ending (except for that rude guy @ the client's - I hope he gets himself some anger management).
  • 4
    Lolix thats hard πŸ˜…
  • 6
    @peaam fuckin goose bumps dude, great job!!
  • 11
    As a young Dev, it's nice to know there are Sr devs out there like this. My Sr dev did something similar for me once. Was getting yelled at by an angry client who refused to listen to anything. Sr dev hung up on him, rejected his next phone call, then called him back and told him he would either listen or figure it out himself. Needless to say, Sr dev had my back. Keep kicking ass, OP!!!
  • 10
    We as developers should stand together more often.

    Amazing things happen when we stop attacking each other.
  • 7
  • 6
    This is why we can't have nice things...

    Until you came along and decided to set him straight. Props to you.
  • 4
    Thought you could charge extra for toolbars these days, given their rarity...
  • 5
    Yep you can expect anything from clients , some people still live in the Savana and the Amazon, but in your case i think you are dealing with some Inka clan kkk
  • 5
    This rant really makes me not scared about going into the workforce anymore, if a lot of devs were like the op I bet my internship would've been a little better but regardless, I am really glad "Tom" got treated so nicely, well deserved on him.
  • 4
    Tom we love you!
  • 4
    So much better than Twilight.
  • 4
    Great to hear the rest of this story on the podcast today, cause if it's in the comments, it has drowned. :)
  • 4
    Respect, sir!
  • 4
    Hooray for making the podcast!
  • 3
    This appeals to me on so many levels, well done to @peeam for getting the job sorted and looking after Tom. Also well that ends well!!!
  • 3
    As a junior dev... Great job both of you!!!
  • 5
    Got to this post from Podcast and just dropped by to say, "Appreciate you for standing up for your Junior :)" Also, "Cheers to Tom on his new Mac Pro"
    Devs/Seniors like you and CEO like your client's, restore my faith in unbiased and rationale leadership. Thank you :D
  • 2
    It is very rare to wake up and read such touching and bold stories.even more rare to find genuine people in this planet who are well aware of what common sense entails. You, the client, and Tom are awesome.
    I'll drink to that!
  • 2
    I'm seriously tearing up as we speak
  • 2
    I feel like this deserves more upvotes.
  • 2
    @ishanmarikar even more. This is at least 5% of the community.
  • 3
    That's a really stupid request! No one in a sane state would need a toolbar!
  • 2
    Tell your guy to beware of @Laurens, he's really into toolbars! :D
  • 2
    Damn i wish i had seen this rant when it was originally posted.
    Great story, Hope I never have to work with a client like that (in the future of course, still a student)
  • 4
    Really inspiring post. I wish i had a senior like this back in the days. But no instead my seniors where the ones yelling at me. First job didn't last long
  • 3
    Good Job!
  • 2
    Hi handsome sr dev!
  • 4
    This rant hit 1k upvotes. Give this man a cookie cake, because one cookie is just not enough!!!
  • 2
    Congrats! Awesome story! 🀣
  • 2
    Awesome! Good to know people like you exist!
  • 4
    I'm new to devRant and just found this and I'd like to say thank you for standing up for us small guys. You sir are a hero!
  • 2
    I respect you very much because of this. Glad that you were able to do that without repercussions for you and the company you are all in.
  • 2
    You're a good guy, peaam :)
  • 1
    Time to overfacturate.
  • 1
    You're so wroonggg brooo tooolbarz please they're AWESOME bcauze u get to google, to bing, to bing with google it's gr8!

    On a serious note, I am sorry for what happened to that man. I know it isn't something extremely heartbreaking, but getting treated so shit while you're trying to do your best can really set you low, especially when it involves something you like so dearly.
  • 2
    Only product owners who don't know wth they are doing would ask for a toolbar. They're probably the ones who ask how their site looks on IE8 as well
  • 1
    Those clients should at least try to understand what he was trying to say before judging him due to lack of experience.
  • 1
    Salute to you, Sir.
  • 0
    Way to go OP!!!
  • 0
    You have my fiath restored for humanity! Thank you for shaeing! :D
  • 0
    @Grumpy doesn't it only get installed when you check agree or hit agree though? You could say it's the user's fault for not reading the installer but I know they have been sneaky with the button setup where you might need to click on decline to continue without the third party software which would exit any other installer
  • 0
    Hope Tom likes Mac.
  • 0
    My manager was a marketing manager. I pointed out issues with an API i was integrating into with the company. He phoned them and states I'm a junior struggling with their system.

    Will I wasn't i followed documentation and their was a bloody bug which their actually admitted too. Wish i had someone their backing me up in the company
  • 0
    Thank you! I wish more higher ups were like you. :/
  • 0
    Tom needs serious mental Coaching
  • 0
    I hope Tom can stand my boring ass attitude
  • 0
    Just this post have ```me["++"]*5``` ++s 😐
  • 0
    @peaam the world can always use more people like you
    And this community is the best ever, nothing but friendly and helpful people here, loving it!

    You'll stay in Tom's memory for sure
    I wish you both some happy coding hours ;D
  • 1
    I would be fired fired if I ever made a client mad, regardleas of who is at fault... Now I wanna cry...
  • 0
    @cyberlord64 welcome to devrant.
    Rant about your problems, it'll make I better, even if it's just slightly
  • 1
    @peaam this gave me goose bumps.
  • 1
    I am from Spain, here we are treat like shit, at less is what look like... ++ for the support the begginers like me.
  • 1
    "who the hell wants a toolbar anyway?"
    Evil people who haz no soul...
  • 0
    Sounds like a guy who deserves to have BonziBuddy installed on his workstation (and it probably is...).
  • 0
  • 0
    #respect
  • 0
    Badass mafia toolbars
  • 0
    Damn thats a great story. Sincere problems and real life. Thanks for sharing.
  • 0
    I was the 2.1k ++ 😜

    Btw, true. Toolbars are like windows NT 98, no one wants anymore and no one wants to build them anymore.
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