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Epolepole
8y

I started working as back end dev and I was given a pc sadly with no admin rights (which I neede oc) so I happily requested them to IT services. After 3 weeks of waiting got a msg telling me that the script for giving me admin rights was not working so they had to send the request to the next lvl and bla bla bla.
So... I called them. A really nice guy just connected to my pc, used an admin resque account and added my user as admin (2 mins) et voilà. 1 month of waiting for a 2 mins shet. Hate big companies...

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admin

waste

services

big company

slow
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Comments
  • 1
    8y
    Unfortunately, many large companies have outsourced L1 and L2 support, and since those contractors don't have that vested interest in the company, they do a horrible job of support, because at the end of the day, there are no consequences, unless they do something royally stupid.
  • 0
    8y
    Three weeks is pretty fast for some companies. Capital One took four months to get me access and required hardware. :(
  • 0
    8y
    For some reason at my company I need CIO approval. This is a recent change apparently and my boss refuses to fight for the tool I need... Thus far I've worked around it. Don't think im going to stick around if this trend comes continues.
  • 0
    8y
    The company I work for, we used to get something close to admin for our laptops , but now they use viewfinity and admin access isn't allowed. The work around is that I have lots of admin access on our servers, or get a MacBook.
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