Operations: Can you exclude some user records for the website? These are obsolete and we don’t want users to access these anymore.

Me: So what are you using to indicate the record is obsolete?

Ops: We changed the last name field to say “shell record - do not use.” Sometimes it’s in the first name. Actually, it gets truncated to “shell record - do not u”.

Me: A…text field…and you’re totally ok with breaking user accounts…ok ok cool cool

Not cool 😳😬🤬 I’m not causing more chaos because your record keeping has gotten messy