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Client: Urgent! App is crashing!
Me inside: Wtf, Crashlytics didn’t send me anything, it betrayed me...
Me: What’s wrong?
Client: Some random user sent me email that app is crashing SOMEWHERE(!?)
Me: ................................... no problem, I’m working on it.
*Tomorrow*
Me: Fixed, everything works fine now (didn’t do anything actually)
Client: Great, nice work!
Client never mentioned that “problem “ anymore.
#likeaboss4 -
toxic workplace; leaving
I haven't wanted to write this rant. I haven't even wanted to talk to anyone (save my gf, ofc). I've just been silently fuming.
I wrote a much longer rant going into far too much detail, but none of that is relevant, so I deleted it and wrote this shorter (believe it or not) version instead. And then added in more details because details.
------
On Tuesday, as every Tuesday, I had a conference call with the rest of the company. For various, mostly stupid reasons, the boss yelled at and insulted me for twenty minutes straight in front of everyone, telling me how i'm disorganized, forgetful, how can't manage my time, can't manage myself let alone others, how I don't have my priorities straight, etc. He told the sales team to get off the call, and then proceeded to yell and chew at me for another twenty minutes in front of the frontend contractor about basically the same things. The call was 53 minutes, and he spent 40 minutes of it telling me how terrible I've been. No exaggeration, no spin. The issues? I didn't respond to an email (it got lost in my ever-filling inbox), and I didn't push a very minor update last week (untested and straight to prod, ofc). (Side note: he's yelled at me for ~15 minutes before for being horribly disorganized and unable to keep up on Trello -- because I had a single card in the wrong column. One card, out of 60+ over two boards. Never mind that most have time estimates, project tags, details, linked to cards on his boards, columns for project/qa/released, labels for deferred, released to / rejected from qa, finished, in production, are ordered by priority, .... Yep. I'm totes disorganized.)
Anyway, I spent most of conference call writing "Go fuck yourself," "Choke on a cat and die asshole," "Shit code, low pay, and broken promises. what a prize position," etc. or flipping him off under the camera on our conference-turn-video-call (switched due to connection issues, because ofc video is more stable than audio-only in his mind).
I'm just.
so, so done.
I did nothing the rest of the day on Tuesday, and basically just played games on Wednesday. I did one small ticket -- a cert replacement since that was to expire the next day -- but the rest was just playing CrossCode. (fun game, fyi; totally recommend.)
Today? It's 3:30pm and I can't be bothered to do anything. I have an "urgent" project to finish by Monday, literally "to give [random third party sales guy] a small win". Total actual wording. I was to drop all other tasks (even the expiring cert lol) and give this guy his small win. fucking whatever. But the project deals with decent code -- it's a minor extension to the first project I did for the company (see my much earlier rants), back when I was actually applying myself and learning something (everything) new, enjoying myself, and architecting+writing my own code. So I might actually do the project, but It's been two days and I haven't even opened single file yet.
But yeah. This place is total and complete shit. Dealing with the asshole reminds me of dealing with my parents while growing up, and that's a subject I don't want to broach -- far too many toxic memories.
So, I'm quitting as soon as I find something new.
and with luck, this will be before assface hires my replacement-to-be, and who will hopefully quit as soon as s/he sees the abysmal codebase. With even more luck, the asshole king himself will get to watch his company die due to horrible mismanagement. (though ofc he'll never attribute it to himself. whatever.)
I just never want to see or think about him again.
(nor this fetid landfill of a codebase. bleh.)
With luck, this will be one of my last rants about this toxic waste dump and its king of the pile.
Fourty fucking minutes, what the fuck.34 -
!rant
Boss: Something urgent has come up, can you take care of this.
Me: Okay.... But I am already working on X and it's a critical thing.
Boss: No, X is no longer of priority. You need to now pick up Y.
Me: But I was already........ Never mind. Yeah sure I will start working on Y.
Next day
Boss : What is the update on X?
Me: I was working on Y, also wasn't it de prioritized.
Boss : I think I was very clear when I communicated to you that X is very critical. Also you need to learn to manage your time.
Me: FUCK MY LIFE19 -
Product: Hey, this screwdriver feature I never requested isn’t there. Why? Can you fix it? It’s kinda urgent.
Product: @Root please jump on the ticket above … fairly urgent.
Root: It’s Friday, I’m out next week, and I’m working on finishing <urgent comma ticket> right now.
Boss: Work on the screwdriver instead. But make sure you finish the comma ticket too!
Boss: By the way, I volunteered you for eight security reviews next month!
Security: You’re on call for AWS audits next month, too!10 -
Private chat pops up. (- separator for new message)
Hello
- (1 min)
Can you help me?
- (2-3 mins)
Please it's urgeeeent!!!!!
- (1 min)
Come on you're online, I see the green dot.
- (5 mins)
Ok then I won't be able to work. Will write this down in the ticket.
- (15 mins) - new private chat pops up
Hi, we need to talk.
- (3 mins)
Regarding ticket XY, why aren't you responding? It's really urgent.
- (5 mins)
Please notify me as soon as you're available, it's really important!!!
- (20 mins, new private chat opens)
Hi mate, I think the devs are up to mischief. Said you're not reachable, I'll try to poke them with the stun gun.
- (60 mins, message in the official and only endorsed support room)
@all We broke staging, <Me> never responds and <Team mate who tried to use the stun gun> wasn't helpful either.
We really need this now!!!!!!!
- 30 mins later... la me:
@all I was in a meeting with the stakeholders as we had an priority meeting... What was so important that you not only ignored the rule of not messaging privately and even ignored <team mate>s instructions?
- 5 mins later, answer
no need to be so unfriendly.... We broke staging as we had to test stuff out for next week's sprint review [something which is still 3 days away or sth like that]. We really need to take a look in the team at it and for that we must have staging working now!!!!
- (La me)
If you need it urgent now, you didn't plan ahead. And if you didn't plan ahead, you have to wait for others. The sprint review and all other important days are planned ahead for a reason.
- (Silence)
- (20 mins later, private chat, team lead)
Will you finally fix staging now?
- La me
If it could wait 3 hours now and you / your team ignored all netiquette, it can wait till next day, too. We had this discussion more than once, I don't think I need to explain this further.
(Silence)
All in all, the joys of communication...
Now the fun stuff is when this not only happens with 1 team, but many teams....
Having 35 - 40 private chats and chat window looking like a christmas tree thx to the immeasurable amount of notifications and colors... Yay...
Did I mention that I hate the ego some programmers have -.10 -
Dear Santa,
I know I'm 11 months early, but I have an urgent request. Please, never make me have to do web development again. It has been 24 hours and I've had enough.
Lots of love,
Me1 -
Dev created a new service for our application that opened SQL connections. The catch? They never closed said connections. How this passed QA/review I've no idea, but after a few minutes on Staging the service would crash with "connection pool overflow".
I raised a urgent defect, and the devs "fix"? To up the maxConnectionPool to Int.Max!! Argh!2 -
At the data restaurant:
Chef: Our freezer is broken and our pots and pans are rusty. We need to refactor our kitchen.
Manager: Bring me a detailed plan on why we need each equipment, what can we do with each, three price estimates for each item from different vendors, a business case for the technical activities required and an extremely detailed timeline. Oh, and do not stop doing your job while doing all this paperwork.
Chef: ...
Boss: ...
Some time later a customer gets to the restaurant.
Waiter: This VIP wants a burguer.
Boss: Go make the burger!
Chef: Our frying pan is rusty and we do not have most of the ingredients. I told you we need to refactor our kitchen. And that I cannot work while doing that mountain of paperwork you wanted!
Boss: Let's do it like this, fix the tech mumbo jumbo just enough to make this VIP's burguer. Then we can talk about the rest.
The chef then runs to the grocery store and back and prepares to make a health hazard hurried burguer with a rusty pan.
Waiter: We got six more clients waiting.
Boss: They are hungry! Stop whatever useless nonsense you were doing and cook their requests!
Cook: Stop cooking the order of the client who got here first?
Boss: The others are urgent!
Cook: This one had said so as well, but fine. What do they want?
Waiter: Two more burgers, a new kind of modern gaseous dessert, two whole chickens and an eleven seat sofa.
Chef: Why would they even ask for a sofa?!? We are a restaurant!
Boss: They don't care about your Linux techno bullshit! They just want their orders!
Cook: Their orders make no sense!
Boss: You know nothing about the client's needs!
Cook: ...
Boss: ...
That is how I feel every time I have to deal with a boss who can't tell a PostgreSQL database from a robots.txt file.
Or everytime someone assumes we have a pristine SQL table with every single column imaginable.
Or that a couple hundred terabytes of cold storage data must be scanned entirely in a fraction of a second on a shoestring budget.
Or that years of never stored historical data can be retrieved from the limbo.
Or when I'm told that refactoring has no ROI.
Fuck data stack cluelessness.
Fuck clients that lack of basic logical skills.5 -
Business: we need feature x in two
Days, highly urgent!
Me: fine, here’s a shitty implementation we can live with until you decide how to Actually make this work in the future.
2 days pass...
Me: where’s the content for feature x?
Business: awaiting approval
5 more days pass...
Me: I’m guessing this super urgent request wasn’t needed after all?
Business: it’s still awaiting approval
Me: so... I’ll just go and remove this feature, and revisit when its actually needed.
Business: no, it’s needed now, we are just waiting on approval
Me: 🤷♂️
Duck my life sometimes.
I could have built a full fledged system of this shitty hack job instead in the time taken to approve a useless piece of content.6 -
On the first day of Christmas, the bossman gave to me: The fact that my new computer purchase order needs to be OKed by the CEO and I need to continue working on a 2014 Mac Mini (i5-4260U, 8 Gig RAM, GPU shot by an ESD on the case long ago) for the next year.
On the second day of Christmas, my family gave to me... a good reason to get shitfaced
On the third day of Christmas, getting shitfaced gave to me: A hangover and some urgent plastic welding job that had to be done with a soldering iron. FML, I've had a headache before breathing in pure hydro-cyano-whatthefuckyougetwhenyoumeltplastics
On the fourth day of Christmas, my team gave to me: A legacy, age-old Rails 2 project that was written by an intern and never reviewed, went to prod in 2014 and can't be changed anymore, but needs to be changed after the fact that it has zero test coverage and needs 100 % now to prevent issues and costly manual testing.
On the fifth day of Christmas, devrant gave to me: The Idea that making fun of Christmas songs to get over the sheer amount of dicks that working over the twelve days of Christmas sucks.
To be continued...2 -
Data Engineering cycle of hell:
1) Receive an "beyond urgent" request for a "quick and easy" "one time only" data need.
2) Do it fast using spaghetti code and manual platforms and methods.
3) Go do something else for a time period, until receiving the same request again accompanied by some excuse about "why we need it again just this once"
4) Repeat step 3 until this "only once" process is required to prevent the sun from collapsing into a black hole
5) Repeat steps 1 to 4 until it is impossible to maintain the clusterfuck of hundreds of "quick and simple" processes
6) Require time for refactoring just as a formality, managers will NEVER try to be more efficient if it means that they cannot respond to the latest request (it is called "Panic-Driven Development" or "Crappy Diem" principle)
7) GTFO and let the company collapse onto the next Data Engineering Atlas who happens to wander under the clusterfuck. May his pain end quickly.2 -
I bought hosting and domain last year, I uploaded my site and left it for months. Last month I logged onto my webhost's user panel and the "login to cpanel" option of my hosting directed me to someone else's premium hosting, I realised it late and I had already deleted whole of the WP site as I presumed it was mine. I left the database intact, reached out to the domain owner getting the info via whois, surprisingly he is was all fine losing his merchant navy academy website.
However, I WAS NOT FINE because I am not fucking expecting my webhost to give someone access to my hosting, just like I got access to his.
Been two weeks and they are unable to fix it and I am pissed off. I had no urgent need but I WANT ACCESS WHEN I WANT.
They are not as big as GoDaddy but they are a reputed hosting provider in my country with nice and fancy WP domain etc management portal and everything. I never expected this from then. How the fuck would they let this happen.5 -
After a few weeks of being insanely busy, I decided to log onto Steam and maybe relax with a few people and play some games. I enjoy playing a few sandbox games and do freelance development for those games (Anywhere from a simple script to a full on server setup) on the side. It just so happened that I had an 'urgent' request from one of my old staff member from an old community I use to own. This staff member decided to run his own community after I sold mine off since I didn't have the passion anymore to deal with the community on a daily basis.
O: Owner (Former staff member/friend)
D: Other Dev
O: Hey, I need urgent help man! Got a few things developed for my server, and now the server won't stay stable and crashes randomly. I really need help, my developer can't figure it out.
Me: Uhm, sure. Just remember, if it's small I'll do it for free since you're an old friend, but if it's a bigger issue or needs a full recode or whatever, you're gonna have to pay. Another option is, I tell you what's wrong and you can have your developer fix it.
O: Sounds good, I'll give you owner access to everything so you can check it out.
Me: Sounds good
*An hour passes by*
O: Sorry it took so long, had to deal with some crap. *Insert credentials, etc*
Me: Ok, give me a few minutes to do some basic tests. What was that new feature or whatever you added?
O: *Explains long feature, and where it's located*
Me: *Begins to review the files* *Internal rage wondering what fucking developer could code such trash* *Tests a few methods, and watches CPU/RAM and an internal graph for usage*
Me: Who coded this module?
O: My developer.
Me: *Calm tone, with a mix of some anger* So, you know what, I'm just gonna do some simple math for ya. You're running 33 ticks a second for the server, with an average of about 40ish players. 33x60 = 1980 cycles a minute, now lets times that by the 40 players on average, you have 79,200 cycles per minute or nearly 4.8 fucking cycles an hour (If you maxed the server at 64 players, it's going to run an amazing fucking 7.6 million cycles an hour, like holy fuck). You're also running a MySQLite query every cycle while transferring useless data to the server, you're clusterfucking the server and overloading it for no fucking reason and that's why you're crashing it. Another question, who the fuck wrote the security of this? I can literally send commands to the server with this insecure method and delete all of your files... If you actually want your fucking server stable and secure, I'm gonna have to recode this entire module to reduce your developer's clusterfuck of 4.8 million cycles to about 400 every hour... it's gonna be $50.
D: *Angered* You're wrong, this is the best way to do it, I did stress testing! *Insert other defensive comments* You're just a shitty developer (This one got me)
Me: *Calm* You're calling me a shitty developer? You're the person that doesn't understand a timer, I get that you're new to this world, but reading the wiki or even using the game's forums would've ripped this code to shreds and you to shreds. You're not even a developer, cause most of this is so disorganized it looks like you copy and pasted it. *Get's angered here and starts some light screaming* You're wasting CPU usage, the game can't use more than 1 physical core, and after a quick test, you're stupid 'amazing' module is using about 40% of the CPU. You need to fucking realize the 40ish average players, use less than this... THEY SHOULD BE MORE INTENSIVE THAN YOUR CODE, NOT THE OPPOSITE.
O: Hey don't be rude to Venom, he's an amazing coder. You're still new, you don't know as much as him. Ok, I'll pay you the money to get it recoded.
Me: Sounds good. *Angered tone* Also you developer boy, learn to listen to feedback and maybe learn to improve your shitty code. Cause you'll never go anywhere if you don't even understand who bad this garbage is, and that you can't even use the fucking wiki for this game. The only fucking way you're gonna improve is to use some of my suggestions.
D: *Leaves call without saying anything*
TL;DR: Shitty developer ran some shitty XP system code for a game nearly 4.8 million times an hour (average) or just above 7.6 million times an hour (if maxed), plus running MySQLite when it could've been done within about like 400 an hour at max. Tried calling me a shitty developer, and got sorta yelled at while I was trying to keep calm.
Still pissed he tried calling me a shitty developer... -
Github 101 (many of these things pertain to other places, but Github is what I'll focus on)
- Even the best still get their shit closed - PRs, issues, whatever. It's a part of the process; learn from it and move on.
- Not every maintainer is nice. Not every maintainer wants X feature. Not every maintainer will give you the time of day. You will never change this, so don't take it personally.
- Asking questions is okay. The trackers aren't just for bug reports/feature requests/PRs. Some maintainers will point you toward StackOverflow but that's usually code for "I don't have time to help you", not "you did something wrong".
- If you open an issue (or ask a question) and it receives a response and then it's closed, don't be upset - that's just how that works. An open issue means something actionable can still happen. If your question has been answered or issue has been resolved, the issue being closed helps maintainers keep things un-cluttered. It's not a middle finger to the face.
- Further, on especially noisy or popular repositories, locking the issue might happen when it's closed. Again, while it might feel like it, it's not a middle finger. It just prevents certain types of wrongdoing from the less... courteous or common-sense-having users.
- Never assume anything about who you're talking to, ever. Even recently, I made this mistake when correcting someone about calling what I thought was "powerpc" just "power". I told them "hey, it's called powerpc by the way" and they (kindly) let me know it's "power" and why, and also that they're on the Power team. Needless to say, they had the authority in that situation. Some people aren't as nice, but the best way to avoid heated discussion is....
- ... don't assume malice. Often I've come across what I perceived to be a rude or pushy comment. Sometimes, it feels as though the person is demanding something. As a native English speaker, I naturally tried to read between the lines as English speakers love to tuck away hidden meanings and emotions into finely crafted sentences. However, in many cases, it turns out that the other person didn't speak English well enough at all and that the easiest and most accurate way for them to convey something was bluntly and directly in English (since, of course, that's the easiest way). Cultures differ, priorities differ, patience tolerances differ. We're all people after all - so don't assume someone is being mean or is trying to start a fight. Insinuating such might actually make things worse.
- Please, PLEASE, search issues first before you open a new one. Explaining why one of my packages will not be re-written as an ESM module is almost muscle memory at this point.
- If you put in the effort, so will I (as a maintainer). Oftentimes, when you're opening an issue on a repository, the owner hasn't looked at the code in a while. If you give them a lot of hints as to how to solve a problem or answer your question, you're going to make them super, duper happy. Provide stack traces, reproduction cases, links to the source code - even open a PR if you can. I can respond to issues and approve PRs from anywhere, but can't always investigate an issue on a computer as readily. This is especially true when filing bugs - if you don't help me solve it, it simply won't be solved.
- [warning: controversial] Emojis dillute your content. It's not often I see it, but sometimes I see someone use emojis every few words to "accent" the word before it. It's annoying, counterproductive, and makes you look like an idiot. It also makes me want to help you way less.
- Github's code search is awful. If you're really looking for something, clone (--depth=1) the repository into /tmp or something and [rip]grep it yourself. Believe me, it will save you time looking for things that clearly exist but don't show up in the search results (or is buried behind an ocean of test files).
- Thanking a maintainer goes a very long way in making connections, especially when you're interacting somewhat heavily with a repository. It almost never happens and having talked with several very famous OSSers about this in the past it really makes our week when it happens. If you ever feel as though you're being noisy or anxious about interacting with a repository, remember that ending your comment with a quick "btw thanks for a cool repo, it's really helpful" always sets things off on a Good Note.
- If you open an issue or a PR, don't close it if it doesn't receive attention. It's really annoying, causes ambiguity in licensing, and doesn't solve anything. It also makes you look overdramatic. OSS is by and large supported by peoples' free time. Life gets in the way a LOT, especially right now, so it's not unusual for an issue (or even a PR) to go untouched for a few weeks, months, or (in some cases) a year or so. If it's urgent, fork :)
I'll leave it at that. I hear about a lot of people too anxious to contribute or interact on Github, but it really isn't so bad!4 -
Arghhhhhhhh! What the hell is becoming of today's world?
So I have registration form that relates to parents signing up for a service and asking for ages of their children. Children are never older than 5 years old.
So, for each child the user specified the child's sex/gender (Boy or girl) and their age.
I'm still in disbelief over my client's request, that is marked "urgent".
I basically need to add to the list of options, as "boy" and "girl" are no enough and the question is now "too limiting".
I apparently need to add several more options including: "prefer not to specify", "geneder neutral", "bigender" and "genderfluid".
I mean how can a child aged 5 or less identify as "gender neutral" or "bigender" - how on earth are they able to decide.
Fine, if you're an adult and signing up to something like Facebook, have your 80 odd options. But for children under 5 how have no idea wtf any of this means, stuff like this really annoys me.17 -
Woke up in the middle of the night thinking about work and how the team seems to be always a few steps away from the next production issue and well always busy with urgent work too so that the crap that produces more and more tech debt never get cleaned or fixed...
And now it's grown so big... The bad habits are just sparking more bad habits and well the only person (boss) able to correct course still hasn't realized for the last 4 years... Constantly thinking things will get better after the next sprint. Hell we don't even use proper sprint planning... even I can't keep up anymore and can never get any long term high value/low immediate return work done...
So I guess I'm having a work overload, nervous breakdown before even going back to work...
I have an urge to tell all this to his boss and have him give him a wake-up slap or maybe bring in a more experienced/veteran manager to set the ship right but my boss personally is a very nice guy so don't want to rat him out...
So not really sure now what to do other than maybe just stay in my lane and put up the blinders? And let the whole forest around be burn down... Though I still gotta bear the heat till it all dies down by itself...
Can't say when that is though...3 -
So our project decided to create a newsletter. For some reason, I was tasked with writing it, includig layout, recepient database etc.
It is the first newsletter, it is urgent and it is supposed to be send to all the people who so far participated. Means: there was never a "sign up here for a newsletter" thingy on the website. Hence, there is also no "unsubscribe" button.
One could kind of "hotfix" this by making a field, like "enter your email adress here to unsubscribe" and then I get a notification and remove the people from the list. Fine by me. Not so many ppl atm so we got time to set it up properly then.
My boss decides it is my job now to implement the stupid unsubscribe button... I am not the website admin. I have nothing to do with the goddamn website. We have ppl in another city, being paid to manage the goddamn website and it would take them just a few minutes to set the stupid button up, since they know what they are doing and I am not.
I told them from the start: I don't do websites. I have nothing to do with them, I don't want to have anything to do with them. We have people for this.
Why the F is it my job now to implement that stupid button?!
And even when I tried to look into how the other formulas which do similar things are set up: oh you don't have permissions to access that. Lovely!
FAK this shiet <.< It is not my fking job.5 -
I was thinking about the problems one of our clients faced with the launch of their project the other day, because things were rushed, stuff was omitted and in the end they could not meet the launch date, and I started making a list of hard lessons I learned over the years that would have helped them avoid this situation.
Feel free to add yours in the comments.
- Never deploy on Friday
- Never make infrastructure changes right before a launch
- Always have backups. Always!
- Version control is never optional
- A missed deadline is better than a failed launch
- If everything is urgent, nothing is important
- Fast and cheap, cheap and quality, quality and fast. Only one pair at a time can be achieved
- Never rush the start or the end of a project
- Stability is always better that speed
- Make technical decisions based on the needs of the project two years from now
- Code like you will be the only maintainor of the project two years from now. You probably will...
- Always test before you deploy
- You can never have too many backups (see above)
- Code without documentation is a tool without instructions
- Free or famous does not necessarily mean useful or good
- If you need multiple sentences to explain a method, you should probably refactor
- If your logic is checked beforehand, writing the code becomes way easier
- Never assume you understand a request the first time around. Always follow up and confirm
There are many more that should be on this list, but this is what came to mind now.2 -
I get plenty of sleep and wake up to my manager talking about escalating tickets. I'm on support this week and my queue was empty yesterday, but there were several new "urgent" requests that never got assigned to me.
Wait, so I'm responsible to assigning tickets to myself now? Our support is so shitty now. Our good document got hacked to pieces and now I can't find anything, and the customer support people are constantly bitching if things aren't done right now for tickets I was assigned while I was asleep.1 -
!rant
In the past 2 days I worked a lot, now I slept 12 hours straight. I don't have any tickets left, and the manager told me to have fun. I haven't felt such freedom in a while.
(The project will be late by a year in February, so until now I always had at least 2 urgent tickets related to topics that I've never heard of before.)1 -
I thought I had lost a password to devrant on my old phone tried to rest my password I don't no which email I used among my army of emails address
Well my thoughts today are on a call worker who has a terrible work attitude.... fuck I hate3 this guy .. probably am tired of this job... is it too hard to ask for a company that has better pay and organised work flows .. here is hell hound projects come left right center everything is urgent the system is broke or roten from the core can never be fixed -
I don't know if I'm projecting but I think my manager never agree with any idea I present to him. I had to bring an urgent implementation to VP for him to accept it. I feel like we, as a the team, stuck with whatever tech stack he chose, whatever he feels comfortable. No improvement, no challenge, no stat, no data; everything we do is just based on his feeling about things. He's not even 30 yet, but I feel like talking to a stubborn 60yo everytime I discuss an idea.3
-
And that, folks, is why you never do a rush job, no matter how urgent, without an RFP and answering estimate followed by a signed statement of work confirming agreement to the estimate. Even with a prearranged, perpetual contracting agreement. And also why you NEVER deliver the end product without payment. No matter how much you trust your client or believe they will do right by you, process still matters.2
-
I love being a consultant, and I love my job. However, I’ve been working with this client for the past few months and the past few weeks have been so draining. 90% of the people at the client’s side are super nice people, and then there’s this one person that just barks orders at us whenever a tiny thing is broken. Everything is urgent, everything is top priority, and we need to drop whatever we’re doing to fix what they deem urgent. I am currently pretty much the only dev doing both support and feature development at the same time and I am getting mentally very tired.
Whenever something is broken we get shit feedback, but for all our efforts there’s never any positive feedback. Mind you, the project isn’t even publicly accessible yet, it’s in a “alpha” phase where there are only a handful of users testing the program.
How do you guys deal with people like this?3 -
One of those debugging days where minutes feel like hours, and hours like days.
I had the bad luck of being asked to dive into a legacy project which was unmaintained for months, but of course it's still on prod. And very suddenly the urgent need arrises to change stuff.
Yet: the docker stack won't work. It builds fine but the stack crashes.
Long story short: some internal api URI were renamed and at some point one internal api started to always require an access token. Which we set for the stage, prod env yet somebody forgot to mention that to the devs of legacy-project.
That ain't too bad.
WHAT IS FUCKING BAD IS THAT YOUR SHITTY APP SWALLOWS THE ERROR MESSAGE!
I mean it's bad enough I have to `var_dump && die` your app since you never bothered to setup a xdebug that I could use out of the box, yet egregious fact that your app would catch a valid exception but transforms it into an "internal warning" is borderline insane!
It's ok to throw exceptions. It's ok to let your service die. That's how other will know what and where to fix it. (You may want to restrict the data visible to the outside, but that's a whole different conversation.)
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