"hey there is this bug, could you fix it?"
me: sure whats the bug?
*explains the bug*

me:... thats.... thats your feature request from last week

Them: "How is that low priority feature request coming along?"
Me: "It's almost done, a bunch of higher priority things delayed me. It should come live sometime tomorrow"
Them: "It better do"
Me: "Oh did I say tomorrow? I meant next week."

Fuck your attitude. You won't die not having your "saves 15" minutes a day feature for a few more days while some people can't work at all before I fix a major bug. You're not even my manager.

Bonus: overheard him talking shit about me working too slow later that day too.

I HATE when a request for a change or a new feature comes like a bug feedback, as if it's your fault

"I clicked this, but this behavior that we didn't agree on didn't happen!! Fix it!"

😡

Here's a real tip for people new to the industry.

It's one of those things that's been said over and over again but very few can really seem to employ. I suggest you learn it /well/.

You are not your code. Criticisms of your code, ideas, or your thought processes, is not a criticism of YOU. You absolutely cannot take criticisms of your work personally.

We are engineers. We strive to seek the best solution at all times.

If someone has found a problem with your code or with an idea or whatnot, it is coming from a place of "this is not the best solution", NOT "you're an idiot".

It's coming from a place of "I'm closing this PR because it is not a change I feel suits this project", NOT "I'm closing this PR because it's coming from a woman".

It's coming from a place of "This feature request is ridiculous/this bug is not actually a bug", NOT "you're a fucking idiot, fuck you".

It's coming from a place of "I've already had to address this in a number of issues before and it's eaten up a considerable amount of my time already", NOT "I don't even know you and this I don't have time for a nobody".

You do not get to be bitchy to maintainers because they denied your request. It's not a reflection of you at all. But if you're arguing with someone who has maintained a piece of code for almost a decade, and they're telling you something authoritative, believe them. They're probably smarter than you on this subject. They've probably thought about it more. They've probably seen their code used in many different places. They have more experience than you with that codebase in almost all cases.

Believe me, if we cared about who was behind all of the issues, pull requests, etc. we get, we'd get NOTHING done. Stop taking shit personally. It's a skill, not a defense mechanism. Nobody has the time to sugar coat every little thing.

Let's normalize directness and stop wasting time during technical discussions into opportunities for ego-stroking and circle-jerking and back-patting.

So this one made me create an account on here...

At work, there's a feature of our application that allows the user to design something (keeping it vague on purpose) and to request a 3D render of their creation.

Working with dynamically positioned objects, textures and such, errors are bound to happen. That's why we implemented a bug report feature.

We have a small team tasked with monitoring the bug reports and taking action upon it, either by fixing a 3D scene, or raising the issue to the dev team.

The other day, a member of that team told me (since I'm part of the dev team) he had received a complain that the image a user received was empty. Strange, we didn't update the code in a while.

So I check the server, all the docker containers are running fine, the code is fine, no errors anywhere.

Then, as I'm scratching my head, that guy comes back to me and says "I don't know if it can help you, but it's been doing it for a week and a half now".

"And we're only hearing about it now?!", I replied.

"Well, I have bug reports going back to the 15th, but we haven't been checking the reports for a while now since everything was fine", he says as if it was actually a normal thing to say.

"How can you know everything is fine if you're not looking at the thing that says if there's an issue?!", I replied with a face filled with despair.

"Well we didn't receive any new reports in a while, so we just stopped looking. And now the report tool window is actually closed on my machine", he says with a smile and a little laugh in his tone.

In the end, I got to fix the server issue quite easily. But still, the feature wasn't working for 1.5 weeks and more that 330 images weren't sent properly...

So yeah, Doctor, the patient's heart is beating again! Let's unplug the monitor, it should be fine.

Welcome to my little piece of hell :)

Just another big rant story full of WTFs and completely true.

The company I work for atm is like the landlord for a big german city. We build houses and flats and rent them to normal people, just that we want to be very cheap and most nearly all our tenants are jobless.
So the company hired a lot of software-dev-companies to manage everything.

The company I want to talk about is "ABI...", a 40-man big software company. ABI sold us different software, e.g. a datawarehouse for our ERP System they "invented" for 300K or the software we talk about today: a document management system. It has workflows, a 100 year-save archive system, a history feature etc.
The software itself, called ELO (you can google it if you want) is a component based software in which every company that is a "partner" can develop things into, like ABI did for our company.

Since 2013 we pay ABI 150€ / hour (most of the time it feels like 300€ / hour, because if you want something done from a dev from ABI you first have to talk to the project manager of him and of course pay him too). They did thousand of hours in all that years for my company.

In 2017 they started to talk about a module in ELO called Invoice-Module. With that you can manage all your paper invoices digital, like scan that piece of paper, then OCR it, then fill formular data, add data and at the end you can send it to the ERP system automatically and we can pay the invoice automatically. "Digitization" is the key word.

After 1.5 years of project planning and a 3 month test phase, we talked to them and decided to go live at 01.01.2019. We are talking about already ~ 200 hours planning and work just from ABI for this (do the math. No. Please dont...).

I joined my actual company in October 2018 and I should "just overview" the project a bit, I mean, hey, they planned it since 1.5 years - how bad can it be, right?

In the first week of 2019 we found 25 bugs and users reporting around 50 feature requests, around 30 of them of such high need that they can't do their daily work with the invoices like they did before without ELO.
In the first three weeks of 2019 we where around 70 bugs deep, 20 of them fixed, with nearly 70 feature requests, 5 done. Around 10 bugs where so high, that the complete system would not work any more if they dont get fixed.

Want examples?
- Delete a Invoice (right click -> delete, no super deep hiding menu), and the server crashed until someone restarts it.
- missing dropdown of tax rate, everything was 19% (in germany 99,9% of all invoices are 19%, 7% or 0%).

But the biggest thing was, that the complete webservice send to ERP wasn't even finished in the code.
So that means we had around 600 invoices to pay with nearly 300.000€ of cash in the first 3 weeks and we couldn't even pay 1 cent - as a urban company!

Shortly after receiving and starting to discussing this high prio request with ABI the project manager of my assigned dev told me he will be gone the next day. He is getting married. And honeymoon. 1 Week. So: Wish him luck, when will his replacement here?

Deep breath.
Deep breath.

There was no replacement. They just had 1 developer. As a 40-people-software-house they had exactly one developer which knows ELO, which they sold to A LOT of companies.

He came back, 1 week gone, we asked for a meeting, they told us "oh, he is now in other ELO projects planned, we can offer you time from him in 4 weeks earliest".

To cut a long story short (it's to late for that, right?) we fought around 3 month with ABI to even rescue this project in any thinkable way. The solution mid February was, that I (software dev) would visit crash courses in ELO to be the second developer ABI didnt had, even without working for ABI....

Now its may and we decided to cut strings with ABI in ELO and switch to a new company who knows ELO. There where around 10 meetings on CEO-level to make this a "good" cut and not a bad cut, because we can't afford to scare them (think about the 300K tool they sold us...).

01.06.2019 we should start with the new company. 2 days before I found out, by accident, that there was a password on the project file on the server for one of the ELO services. I called my boss and my CEO. No one knows anything about it. I found out, that ABI sneaked into this folder, while working on another thing a week ago, and set this password to lock us out. OF OUR OWN FCKING FILE.
Without this password we are not able to fix any bug, develop any feature or even change an image within ELO, regardless, that we paid thausend of hours for that.

When we asked ABI about this, his CEO told us, it is "their property" and they will not remove it.
When I asked my CEO about it, they told me to do nothing, we can't scare them, we need them for the 300K tool.

No punt.
No finish.

Just the project file with a password still there today

You know what devRant is missing... Flags! Something like a national flag on the background, sticker on the notebook or some item on the desk. Just a thought

*At the daily status meeting*
Manager: I don’t have anything to table or anything I want to ask about. I honestly don’t know what the point of this meeting even is.

*Throughout every other living breathing moment of time*
Manager: Hey, I had an idea
Manager: Hey, I wanted to get your thoughts on something
Manager: Hey, what do you think about…
Manager: Hey, what are you currently working on?
Manager: Do you think you could just *sneak* in this new feature request and have it to me by EOD?
Manager: Hey, I just sent you an email
The email: Hey I think I found a bug, it’s with image alignment in Microsoft Word and it’s pretty breaking to my productivity report. Do you think you could take a look right now? Thoughts?

Client writes a bug report: This and that doesn't work.
Me: This functionality never was implemented. Please open a feature request.
Client: But this is a bug. Without this feature, the service won't work as we expect.
Me: But this wasn't in the requirements for release. So you have to contact the PM for a feature request.
Client: THIS IS A BUG! FIX IT!
Me: GO FUCK YOURSELF! THIS IS A NEW FEATURE AND YOU HAVE TO PAY FOR IT!
Unfortunately, I never sent the mail. But I kept it in the drafts. Maybe someday...

Lots of questions going on about devRant. Just want to make devRant better.

1. Please tell the update intervals of upvotes and downvotes. Is there a delay? Doesnt really matter but i see many times i got a upvote notif but my score didnt increased...

2. Duplicate image algo is so poor. I know it is only in beta, but i see so many reposts which has the same pic but only with the resolution different or the image with the devrant watermark.

3. Minor, tags should be also saved when exitting the post rant activity.

4. Feature request : go to top, bottom in rant

5. Please make web app accessible in mobile. I think you check the user agent for the web app, but can you make it available to mobile users who cant download the app?

6. When accessing the web app in mobile, i type devrant.io/feed
Then, by the wonderful intent you made, it opens the app automatically. I was writing a rant, but it was all deleted.

7. Any new podcasts and cartoons planned?

8. Still bug not fixed.
Write a comment in a long rant.
Delete the comment you just wrote.
You cant reply to the last person comment.

Thanks.

If I had to name one of my weaknesses it would definitely be impatience.

When I'm working on a backlog issue I want it to be done, finished, pronto. In the real world that's ofcourse not always the case, I can't disturb my colleagues with every question or ask for feedback every minute. I also hate it to have to wait for someone else to do something for me if it's blocking me, like when I need to fix something on a server but don't have access or when I somehow don't have permission for something and have to wait for someone to come and fix it. Even worse: Slow programs that fuck me up when I _just a second ago_ figured out how to fix a bug or implement something.

I also have to wait for pull request reviews so I usually end up with a bunch of stacked PRs that all feature small changes but are dependent upon each other because I needed a change for a different change, never more than 2-level stacks though!

Obviously it's a bit childish to lack professional patience, but it's definitely something that I wanted to rant about and think I should grow in.

I am bored !!! No feature request and No bug was reported from last 2 days... Nothing to resolve today.. I am thinking should I create new bug and release it as feature??

!rant

When you click on a notification about a comment, does it take you directly to the comment or the rant page? I always have to scroll down to find my comment. It's not a link!

Anyone need below features?

# 0 It would be good to have your own username/comment highlighted differently so it's easy to find our own comments.

# 1 we should have a scroll to bottom option for a rant. For a huge rant when you click on notification you need to scroll down to bottom manually to check new comments.

Randomly grabbed a open source project off github (zip didn’t use git. Didn’t wanna accidentally request a merge with my garbage code) after talking to the developer on discord about a feature I thought would be cool and he welcomed me to try adding it since he was busy bug fixing the latest release
Never seen the language before in my life (before I started college) and egotistically assumed I’d be able to learn enough to add what I wanted. I was horribly wrong. The farthest I got was potentially understanding how I’d be able to add it as well as getting a placeholder checkbox for the feature in the options form

Soon got discouraged and zipped up what I attempted and put it in my code graveyard on my archive hard drive for a future attempt

A tale of silos, pivots, and mismanagement.

Background: Our consultancy has been working with this client for over a year now. It started with some of our back-end devs working on the API.

We are in Canada. The client is located in the US. There are two other teams in Canada. The client has an overseas company contracted to do the front-end of the app. And at the time we started, there was a 'UX consultancy' also in the US.

I joined the project several months in to replace the then-defunct UX company. I was the only UX consultant on the project at that time. I was also to build out a functional front-end 'prototype' (Vue/Scss) ahead of the other teams so that we could begin tying the fractured arms of the product together.

At this point there was a partial spec for the back-end, a somewhat architected API, a loose idea of a basic front-end, and a smattering of ideas, concepts, sketches, and horrific wireframes scattered about various places online.

At this point we had:
One back-end
One front-end
One functional prototype
One back-end Jira board
One front-end Jira board
No task-management for UX

You might get where this is going...

None of the teams had shared meetings. None of the team leads spoke to each other. Each team had their own terms, their own trajectory, and their own goals.

Just as our team started pushing for more alignment, and we began having shared meetings, the client decided to pivot the product in another direction.

Now we had:
One back-end
One original front-end
One first-pivot front-end
Two functional prototypes
One front-end Jira board
One back-end Jira board

No worries. We're professionals. We do this all the time. We rolled with it and we shifted focus to a new direction, with the same goals in mind internally to keep things aligned and moving along.

Slowly, the client hired managers to start leading everything in the same direction. Things started to look up. The back-end team and the product and UX teams started aligning goals and working toward the same objectives.

Then the client shifted directions again. This time bigger. More 'verticals'. I was to leave the previous 'prototypes' behind, and feature-freeze them to work on the new direction.

One back-end
One conceptual 'new' back-end
One original front-end
One first-pivot front-end
One 'all verticals' front-end
One functional prototype
One back-end Jira board
One front-end Jira board
One product Jira board
One UX Jira board

Meanwhile, the back-end team, the front-end team overseas, all kept moving in the previously agreed-upon direction.

At this stage, probably 6 months in, the 'prototypes' were much less proper 'prototypes' but actually just full apps (with a stubbed back-end since I was never given permission or support to access the actual back-end).

The state of things today:
Back to one back-end
One original front-end
One first-pivot front-end
One 'all verticals' front-end
One 'working' front-end
One 'QA' front-end
One 'demo' front-end
One functional prototype
One back-end Jira board
Two front-end Jira boards
One current product Jira board
One future product Jira board
One current UX Jira board
One future UX Jira board
One QA Jira board

I report to approximately 4 people remotely (depending on the task or the week).

There are three representatives from 'product' who dictate features and priorities (they often do not align).

I still maintain the 'prototype' to this day. The front-end team does not have access to the code of this 'prototype' (the clients' request). The client's QA team does not test against the 'prototype'.

The demos of the front-end version of the product include peanut-gallery design-by-committee 'bug call-outs', feature requests, and scope creep by attendees in the dozens from all manner of teams and directors.

receive multi year old confused bug/feature request from a former CEO

why

are there not other people who can immediately answer the questions instead of playing broken telephone when it arrives to me, to go find them

do you not have better things to do with your time and other directional priorities for the company or should i really muck around this low priority thing?

i guess i just lack the CEO M I N D S E T, also the compensation package

bitter reflections from a bitter dev on hacktoberfest this year (in the past 2 hours of trying to find issues my IQ has at least halved):

- DefinitelyTyped - used to be my bread and butter to complete hacktoberfest; now, not sure if actual issue, or person just doesn't know how to use typescript (found a multiple such issues that were actually non-issues, the type they were asking for was right there, no pull request needed)

- avoid "issues" on no code / low code tools, these are toxic issues with titles like "I EXPLAIN BUG HERE", then probably not even a bug / more a feature request or clueless clown

- if your entire contributor team has the same character styled profile pic + background, i can't take you seriously; if your identity is so closely tied with what github team you are on... uh, i mean cmon what is this kindergarten? (also love the fact that an anon managed to get themselves mixed in hahahaha they ruined it perfectly!)

- most 'hacktoberfest' issue finders themselves are broken or don't load anything

- people claim issues and then never return YAWN

- the hacktoberfest discord: the projects channel is mostly people promoting their garbage repo WHICH HAS 0 OPEN ISSUES IN THE FIRST PLACE AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA and then OTHER people promoting their own portfolio on hacktoberfest???!! 😂😂😂😂 yeah bro i'm gonna help you with your own portfolio site GTFO

from what i've seen, i think i can start working approximately 5 minutes a day and be more successful than these absolute 🎪🤡🤹‍♂️ devs

sure, there is being a beginner, and there is being a clown salesmen trying to get people to do work for you... i mean wtf is going on

i WANT to help and contribute, but this year its really a struggle to find anything worthwhile to contribute to!

somehow the spark is gone... this might be my last Hacktoberfest... let me just return to my wisky and be in peace

Fug: A feature request, disguised as a bug report. There are far too many fugs in my life.

A customer asks for a change request or a bug fix and it results in creating a ticket for that.
It's the process and how it works in most places but after you finish with the task and fix the same customer who provided you with the requirements will request that you share the steps on how to test the fix or the feature.
I'm not speaking about the data preparation or required configuration. I mean a step-by-step instruction on how the tester/QA will test it.
It's driving me mad!! So a way to counterplay this stupid requests, I provide the happy path and what to expect. And in case, they stumbled on a bug later in production, I can easily say "It was approved by your testing team and that's a new requirement ;)"

If you are subscribed to someone and get the notification of their new rant and if you visit the rant through the feed, not through the notification than the notification will stay until you click on it and realise that you've already seen this.

!Rant
Bug Report / Feature Request.

Just 2 things that bother me with the web app.
1. You can't modify rants or comments - only delete them.
2. On the profile page the web version does not replace line breaks "\n" with html breaks "<br>". (See the code on my profile on mobile vs web.

Just thought I'd mention them since I use the web app more than the mobile.

Well fuck. I am experiencing over-engineering first hand.

I am the single dev responsible for developing a small feature but which is an identity to our whole product(feel free to guess it here). This is quite simple I thought, I can just modify the constants which are being used in the source code and I can finish it off in a week tops. I asked all the relevant teams over which this feature would have dependencies and they gave me a green signal. Setup Jenkins configuration and everything for this new feature. With a wide grin on my face, I sent out a pull request. Now the architect of our product declined the pr saying to change everything from the bottom up giving the reason that it would be configurable sometime later in the future. Now mind you, I get it if this feature could change over time and needs customability. But it has been the same since last seven years and would probably not change again for a couple of years ahead [you have to take my word for it.]. Its not that the guy is a douche or anything, he is one of the best dev I have ever personally came across and I highly respect and admire him. But there has to be a trade off between the effort you are putting in versus the benefit you get. Now I have to touch almost every file, super carefully look in the whole product if a bug creeps out from anywhere and change the existing code to a point where it doesn't even make sense to me anymore, and write tests ofcourse.

wubba lubba dub dub!

After three months of development, my first contribution to the client is going live on their servers in less than 12 hours. And let me say, I shall never again be doing that much programming in one go, because the last week and a half has been a nightmare... Where to begin...

So last Monday, my code passed to our testing servers, for QA to review and give its seal of approval. But the server was acting up and wouldn't let us do much, giving us tons of timeouts and other errors, so we reported it to the sysadmin and had to put off the testing.

Now that's all fine and dandy, but last Wednesday we had to prepare the release for 4 days of regression testing on our staging servers, which meant that by Wednesday night the code had to be greenlight by QA. Tuesday the sysadmin was unable to check the problem on our testing servers, so we had to wait to Wednesday.

Wednesday comes along, I'm patching a couple things I saw, and around lunch time we deploy to the testing servers. I launch our fancy new Postman tests which pass in local, and I get a bunch of errors. Partially my codes fault, partially the testing env manipulating server responses and systems failing.

Fifteen minutes before I leave work on the day we have to leave everything ready to pass to staging, I find another bug, which is not really something I can ignore. My typing skills go to work as I'm hammering line after line of code out, trying to get it finished so we can deploy and test when I get home. Done just in time to catch the bus home...

So I get home. Run the tests. Still a couple failures due to the bug I tried to resolve. We ask for an extension till the following morning, thus delaying our deployment to staging. Eight hours later, at 1AM, after working a full 8 hours before, I push my code and leave it ready for deployment the following morning. Finally, everything works and we can get our code up to staging. Tests had to be modified to accommodate the shitty testing environment, but I'm happy that we're finally done there.

Staging server shits itself for half a day, so we end up doing regression tests a full day late, without a change in date for our upload to production (yay...).

We get to staging, I run my tests, all green, all working, so happy. I keep on working on other stuff, and the day that we were slated to upload to production, my coworkers find that throughout the development (which included a huge migration), code was removed which should not have. Team panics. Everyone is reviewing my commits (over a hundred commits) trying to see what we're missing that is required (especially legal requirements). Upload to production is delayed one day because of this. Ended up being one class missing, and a couple lines of code, which is my bad (but seriously, not bad considering I'm a Junior who was handed this project as his first task at his first job).

I swear to God, from here on out, one feature per branch and merge request. Never again shall I let this happen. I don't even know why it was allowed to happen, it breaks our branch policies. But ohel... I will now personally oppose crap like this too...

Now if you'll excuse me... I'm going to be highly unproductive and rest, because I might start balding otherwise after these weeks...

For our product there is a common type of bug we get reported. It is not really a bug, also it is not a feature - instead it is a missing or incomplete feature.

For example to help users we add a search feature on one screen, but there is no search on some other screen. Now the absence of search on that screen is apparently a bug.

To make things worse to report the bug users try to trick us. They say something like:
"Hey can you help me? How can I find things in the abc screen?"

So I explain how to browse for the item or whatever.

Then they say:
"Ok now how do you do that on the xyz screen?"

Slightly suspiciously I now tell them how you can browse for the item like before or we have this new feature eg. search you can use if that is quicker.

Now they say:
"Don't you think it would be better to have that search on the first screen?"

OK now I realize this is just a trick and the person doesn't actually need help using the software. So I tell him how we only added the feature on one screen and if he thinks there is value adding it on other screens he can put enhancement request in and if wants he can talk to my boss about making it a priority.

Then they go on asking other rhetorical questions like:
"why was it designed like this?"
"Are you guys deliberately trying to make life harder for people by making them learn different ways to do things?"

I now want to delete the new search feature but luckily it is close to lunch time so I have a good excuse to escape the conversation.

Implemented a feature against a "restful" json api. The feature works, test-driven development ftw.

Yet on the run with the live api: certain important fields all only contain the value `0`.

Confused I asked around what's going on, expected a bug in the api. Now I've been told that those fields never worked and the relevant information has to be gathered by either querying against a (deprecated!) mysql database. Or use a different endpoint increasing the http request overhead by factor over 1000.

We call it team work.

Can anyone suggest any websites or resources for a breakdown of how to handle requests for features or handling bugs. Basically, I want some kind of background on best practices for managing the process of receiving a feature request/or bug report from a user to it reaching the dev team, to production/user acceptance testing.

I just noticed that when you open up your profile on devRant you don't see your username.

Three days out from a field trial, I receive a bug report and change request. A month ago I was told that testing had been completed and the feature set signed off.

Not only have all our manufacturers received their hardware images, not only have they fulfilled our orders but all units have been delivered to our customers!!

After pointing all of this out I hear that wonderful phrase all Devs know and love, "well how hard can it be?"

"Well how hard can it be to flash all of the hardware?"

That has been delivered to all of our customers?

In every state?

All over the whole country?

Just No!